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Betfair markets taking an age (if at all) to load. Any advice please?
Betfair markets taking an age (if at all) to load. Any advice please?
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Replies: 316
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have you noticed in everyday life how things get more fangled ? it's an extension of that really .
nothing is straight forward in 2012 , it's all bells whistles and fairy lights ...you will soon be keying info onto a screen soon just to boil the effin kettle |
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LOADING ...
Please wait while the market loads. Happening about 1 in every 10 market moves.  |
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Whats everyone's strategy when you get the dreaded LOADING ... Please wait while Betfair catches up.
I tend to log out and reload. Does anyone have multiple PC's? I'm considering using a second laptop. |
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I would say Super Hans is correct, around 1 in 10 clicks froze up during the Grand Prix.
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LOADING... Please wait while the market loads. are you guys, who are having the loading issues from UK, or international customers? |
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up to this point, the market did load eventually after 1 minute max. now i receive the message after 1 minute: "sorry, we are experiencing technical difficulties. an error has occured on the server. you may need to refresh your browser."
will be interesting to see, if i can manage to load the markets for granada-bilbao in time. i have got 24 minutes to do that.  |
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no but if your a newbie mug you can use the fixed odds market instead ?
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Granada vs Bilbao won't load at all, forced to use the new site for the first time.
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jjjjj
From UK. |
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jjjjj, I'm from the UK.
HowieTheRookie, I close the tab and open a new one. I don't log out. My other method is to ensure I have windows open for any key markets I'm working on. I haven't received any other message although every now and then all windows with Betfair crash. I use Google Chrome (the issue isn't browser specific) and so the Google Chrome error message pops up. |
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the real thing i don't get about this, is why betfair haven't made an announcement either on this thread or on the service forum that they are aware of this problem and plan on fixing it.
after the beating they constantly took over poor communication in the past, it appears that the lessons that they seemed so desperate to learn, have proven harder than one might have at first thought. |
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Totally agree with DStyle, the lack of communication is very poor, even if they wish to deny the problems are "not that bad" I still want to hear from them.
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For me it's about every 6 or so market switches, it's always about 30 seconds so I just wait it out and come on this thread to read the latest posts.
I remember reading earlier on this thread that something was to be done in October? But I guess Betfair's resources are taken up with trying to patch the new site mess. |
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www.brokefair.com
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undecided, I posted about October. I was told something was to be done which would improve the user experience but it turned out the changes were only for the new site.
DStyle, the problem isn't going to be fixed. The old site is "beyond repair." The old site will be discontinued at some point and we'll all have to use the new site or an API. What we all hope is that the new site will be fixed/improved by the time they close down the old site. To be frank, this thread is now a waste of our time. |
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ok thanks TP, I guess I just find it so hard to believe that people are actually using the new site, I go there about once a month to see if there are any changes and can't last 5 minutes before switching back to old and that is despite
Loading... Please wait while the market loads |
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I'm the same, I've given the new site a go but I can't use it. I just put up with the Loading... issue on the old site.
I expect the people using the new site are the majority, and the majority are the £2 punters. I doubt they're really affected by the issues with the new site. It's primarily heavy users of the site who have the issues, and I expect Betfair would rather us use an API. |
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Templeton ,you are probably correct - however ,those £2 punters are the most important to Betfair imo ,and there are plenty of them .
Bookies are certainly out looking for them with their free bet offers |
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One huge advantage of the new site is that it has that "cash out"!
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I don't seem to get many problems on the old site. The new one is almost unusable.
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Coachbuster, yes, the £2 punters are very important and I doubt they have any issues with the new site.
If you look at what's wrong with the new site, it's areas which will affect those of us who place a lot of bets on many markets. The site's fine if you're just logging on to have £5 on Man Utd to beat Arsenal and then cash out when they're 2-0 up. |
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DStyle, the problem isn't going to be fixed. The old site is "beyond repair." The old site will be discontinued at some point and we'll all have to use the new site or an API. I appreciate that this is what you've been told, but it's not true, and it's impossible that it's true. For some to be beyond repair, it has to be catastrophically broken. The old site capably handled more transactions than the LSE, and when bits of hardware weren't being moved around, or dodgy new functionality being implemented, it was robust. Very robust. Now, I'm sure it's grown a bit unwieldy and a bit of an IT mess, with any architectural standard (if there was one) slowly being compromised, and that's part of the reason for the new site, which appears to not only be different on the outside, but also under the bonnet, with what looks like a fully RESTful implementation with a whole new load of formats for ids. Concomitant to those changes the API is being changed in the near future as well. Their argument, no doubt, is that they want to keep investment in supporting the old site to a minimum, as they know it's going to be put to bed soon. This is entirely fair and makes good business sense. I think we all understand that the old site will at some point, be no more. But the problem is that it hasn't yet. It's still here, and it's still being used and they still have to support it whether they like it or not. They therefore have a duty to formally acknowledge a problem of this magnitude on the service forum, provide an estimate for a fix, and clearly state their workaround. |
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I don't believe it's true either. I was merely quoting Betfair's position on the matter, i.e. they will be acting as if the old site's beyond repair.
I started this thread over half a year ago. I've accepted this issue will not be resolved. |
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In preparation for the big switch off of the "old site" here I've even revived my W-B-X account after five years if it being idle. I shall use that in conjunction with the Purple Place.
No bells, no whistles just QUICK navigation is all I want. |
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Just bought a new PC costing over £1400 and 16GB of RAM and still have the markets loading problem.
The thing I especially dislike about the new site is that when I open up the market activity I always have to scroll down to see what prices have been matched. This is incredibly frustrating and time consuming! |
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i try the new site again and again, but its unusable for me. all those options, colours and buttons push the main objective beside. and that would be to place, edit and cancel bets easy and fast. the main buttons are too small. if you have to cancel an inplaybet fast, you have to be skilled with your mouse to be able to strike the little X before clicking "update".
besides i think its got an ugly design. it looks like a cheap website of some dodgy bookmaker. i really dont care about design, but this new website is definately not sth a big company should come up with in the 21. century. |
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Howie, I often have Betfair open in two browsers (the second one as back-up) after all these loading problems. It's not a guarantee, since there's still a possibility that they will both freeze at the same time, but I feel I'm not as vulnerable with this back-up. To minimize risk of freezing, have correct market up in 2nd browser.
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Nice idea Caramba, I think I'll adopt that system too.
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just had a look at Smarkets, it's like a retro Betfair. I'm gonna have a go with that on tonights NFL game
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Something I noticed about them Howie was that they have a lot of markets populated with decreasing funds away from the betting odds, so that suggests either one punter is betting on a lot of things strategically, or they put their own money onto the markets, which makes me question it. And you have to have ID to withdraw funds, I emailed them and they said they didnt know and havent yet replied again.
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in other words, be cautious.
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What a load of **** this site is
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The new beta site is terrible.It cannot possibly have been designed by the same people who improved the classic site over the years. Looks like a personnel change in this area has been disastrous.
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Its awful,designed by Stevie Wonder...
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stevie wonder wouldnt put his name to that
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This is just awful. Is anyone from betfair even reading and taking note of all this?
How can it be acceptable for market loading times to be measured in minutes and for the problem to persist for many months? Whose responsibility is it to address this, why haven't they done so and why are they still in a job? |
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Betfair are aware of this at every level. Nothing will be done though as the old site's going to be done away with soon.
Whether it's a coincidence or not, this issue should theoretically act as an incentive for us to use the new site. The fact it doesn't just goes to show how inept the new site is. |
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is this really the point betfair management's reached? make it worse, then try and make it appealing by making what was there before even worse than that?
christ on a fcking bike. |
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LOADING ...
Please wait while the market loads. Must be costing them a fortune in commission. But if they move everyone to BETA it will cost them more. |