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BETFAIR POKER Q&A - LET US KNOW WHAT'S ON YOUR MIND

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Replies: 429
By:
Bamboo
When: 07 Nov 09 15:59
The changes that you have made seem really good.No longer having to wait round ages for a mtt to start and there seems to be a bit for everybody much more fluent,good idea with the hourlys .Good effort ,nice one,thank you very much
By:
annie.
When: 08 Nov 09 13:51
Have the profit and loss on poker either seperately on the site or incorporated into the sports book. If sharkscope can tell me how much i have lost, why not Betfair?
By:
chop180
When: 08 Nov 09 14:02
Bamboo, how long have you worked for Betfair Poker?
By:
ForumTramps
When: 08 Nov 09 14:37
good spot chop
By:
HUSSLA
When: 08 Nov 09 20:18
CAN WE HAVE SYNCHRONISED BREAKS IN TOURNAMENTS PLS
By:
Dooberama
When: 08 Nov 09 20:19
If we do get synchronised breaks, can we get them at exactly 55 mins past the hour.
By:
imhere
When: 09 Nov 09 13:33
Why not......use peoples actual account names for the forum so yo know who it is you are actually talking to rather than allowing cowards to hide behind other names
By:
poogirl
When: 09 Nov 09 19:04
i asked a question in a betfair answer and question section on subjects overall on poker..

i got the reply someone would contact me directly...and im an important person

its been 3 months now..

any chance of a reply?
By:
Six of Clubs
When: 11 Nov 09 12:25
Betfair Customer Services 05 Nov 12:01


As of midnight tonight this thread will be closed.

The Poker Team have monitored and recorded all of your responses throughout the week.

We will be responding to your queries by the end of the next week.

We hope you appreciate that we cannot answer all of the questions however we will be responding to the most commonly asked questions after consulting our senior management team.

They are as follows:-

1) Collusion Response by our Fraud Manager

2) Software issues Response by Daniel Svard Head of Poker

3) Tournament suggestions Response by our Poker Room Activity Team

These Q&A sessions will be happening on a regular basis as your feedback is important to us.


So its Wednesday afternoon, are you planning to wait until 4.45pm Friday before posting the responses?

Starting to get the impression that getting answers out of betfair is like pulling teeth...
By:
Never In Doubt
When: 11 Nov 09 12:28
Starting to get the impression that getting answers out of betfair is like pulling teeth...

GAY CONFIRMED
By:
thedemps
When: 11 Nov 09 13:26
I had recently decided to use BF as my chosen site rather than chopping around various providers as I did before - since I play a lot of D2Ns I am very concerned about collusion - for now I will look elsewhere
By:
Six of Clubs
When: 11 Nov 09 13:41
all i can say is, it was NEVER IN DOUBT
By:
"M"
When: 11 Nov 09 14:59
It was NID, I have pictures to prove it
By:
Blue and White army
When: 11 Nov 09 15:52
KunkuWap 05 Nov 16:44


Yea min buyins, hit n running are tilting.

I think they should def introduce some 50bb min buyin tables + 60min time before returning to table with less than you left with.



Wonder if they'll listen to one of their sponsored pro's.
If they don't then we may as well all give up!
By:
jamesbeckton.
When: 11 Nov 09 16:02
the 12k is a fun mtt to play but that is about it with betfair!
By:
Dooberama
When: 11 Nov 09 16:12
noooooo

The best tournies are the $100 5K and 6 shooter (thinly disguised I have won the 5K twice and the 6 shooter 3 times since they restarted in probably less than 10 attempts at each). By contrast, all I ever do in the turbo pursuit is get completely tilted.
By:
ThAnKyOuLoT
When: 11 Nov 09 16:17
Betfair are you still trying to get Peter Mandelson to write your reply? Four years ago he would have however now he is seriously contender as future leader of the opposition so even he will steer clear of the poker site.
By:
Lisa Simpson
When: 12 Nov 09 06:15
Betfair Customer Services 05 Nov 12:01
As of midnight tonight this thread will be closed.

Not even got that bit right.
By:
HU4ROLLZ?
When: 12 Nov 09 08:32
who is __data__ and how can he be allowed to just it in 5/10 game just data mining and never play...
By:
McCoy Carp
When: 12 Nov 09 09:37
5k $100 buy in is prob best regularly held tourney for your better players. Haven't satted to the $3600 turbo as yet. Think Doobs knocked me out heads up in a sat then went on to win the main tourney! I think when I rejoined Betfair back in Nov 2006 there was 2 nightly regular tourneys, the 11k and 16k gtds. Can't remember the buy in of the 1sy one but 2nd one was $109 and had plenty of sats to get into it. The 2 tourneys seem to compliment each other very well. Don't know why they were stopped unless they weren't making their gtds.
The 2 tourneys that constantly get me are the $3.2k deepstack and the the $10k turbo (or previous versions.) Still sticks in my mind now, on the bubble of the latter, sb, get dealt KK, big shove, get called by 85 off, hits 85. :(
By:
ThAnKyOuLoT
When: 12 Nov 09 10:36
Data is a moron. He does play after he has sat out and stored 1000s of hands on a player already. It is a disgrace that betfair allow it.
By:
Dooberama
When: 12 Nov 09 10:47
He is not nearly as annoying as Corleone though.

He sits on the seat exactly to the left of the fish, but then doesn't play until everybody in the other seats starts playing. He then sits out immediately the fish busts and expects the others to keep the game going until the fish returns. It is pretty irritating when you are probably sat in the worst seat playing some sharks heards up or 3 handed just to keep the fish interested. And all that time Corleone just sits there and waits.

Nothing more annoying when somebody is sat out in the perfect seat on a full ring table, and you can't boot him as the table isn't full. And you know if you settle for the bad seat, Corleone or Data will then pop up in the perfect seat :(

And to be fair to data he does carry on playing right down to heads up to keep the fish interested
By:
Six of Clubs
When: 12 Nov 09 21:51
so just one day left for betfair to reply as indicated in the original post. can't imagine it takes over a week to prepare a response so no excuse really for not publishing a reply tomorrow.

anyone care to quote for
- reply tomorrow
- late reply
- no reply
By:
Mr Snap
When: 12 Nov 09 21:55
Seriously! Does anyone actually give a toss what they have to say anyway?
By:
fedddddddd uppppppppp
When: 12 Nov 09 21:55
Here at Betfair Poker your views are important to us.

We are always keen to improve Betfair Poker to meet your needs.
Over the next week, 29th October 5th November, we would like to know your thoughts and answer any questions you may have.

The most popular questions will be posed to senior management and responses posted here on the forum the following week.

Please let us know whats on your mind.

----------------------------------------------------------

ok Betfair... times up... you've had your week.

Give us all the good news we've been waiting for...

or.... is it just another wind up????
By:
Six of Clubs
When: 12 Nov 09 22:01
snap, i'm quite curious as to what they have to say about collusion and whether they are going to change any of their policies.
By:
Dooberama
When: 12 Nov 09 22:02
I'm pretty curious to see what they say on collusion too. Though I fear it will be we take it seriously, data protection act blah blah
By:
Six of Clubs
When: 12 Nov 09 22:05
yes hoping thats not the case as it will be a situation of "take out gun, shoot self in foot and then face".

if they give it the same old, same old then its one more nail in the coffin imo, there can't be many left.
By:
Mr Snap
When: 12 Nov 09 22:12
Aye I was more kinda making the point on the basis that its pretty nailed on htey wont make any comment on collusion you guys dont already know to be honest

Without doubt, in particular at your kinda levels you deserve some answers alas i fear the only thing you'll get is the dvd of bfwcop111 ;-)
By:
Lisa Simpson
When: 12 Nov 09 22:29
This might well be the worst example of customer relations in poker history - and there have been a few, (mainly here).
Just what is taking so long? Most of the questions were pretty straightforward; and even if they weren't, in alot of cases they were posted 2 bloody weeks ago.
It's pathetic.
By:
jamesbeckton.
When: 12 Nov 09 23:03
The thing is with betfair is I used to play mainly here despite everything and then I moved mostn of my play to full tilt and suddenly the betfair software seems horribly antiquated.
By:
club20
When: 12 Nov 09 23:12
I only have one question ...
Why is Bruce Stubbs still in charge of this fiasco ?
By:
joffy
When: 12 Nov 09 23:36
He isnt
By:
Betfair Customer Services
When: 13 Nov 09 07:52
Many thanks for all your feedback.

We will be discussing this thread at Betfair HQ today and will have answers to the most commonly asked questions next week.

Have a good weekend.

Betfair Poker Team.
By:
Six of Clubs
When: 13 Nov 09 08:31
lmao, how long does it take to get a reply to these simple questions!
and why, if you are discussing them today does it take till next week to post the replies? especially when the thread was started two weeks ago. it defies belief and just reinforces to me how much you don't give a stuff.

why no name associated with the collusion response? do you even have a person responsible for fraud in betfair poker? I'm sure you have plenty of fraud ppl in betfair, but do you have fraud personnel who are poker specialists?

just another letdown, i'm not even sure why i'm surprised that i'm not surprised.
By:
temple
When: 13 Nov 09 08:55
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By:
bobsdog
When: 13 Nov 09 09:07
hi all bring back the 2 buck rebuy at 9am we had a good school of 20 players sadly half are not playing in the morning and some good chat too or is it a case of turbo turbo
By:
Bamboo
When: 13 Nov 09 09:34
When are you going to answer theses questiond then???????????
By:
jwizdx
When: 13 Nov 09 10:30
Over the next week, 29th October 5th November, we would like to know your thoughts and answer any questions you may have.

The most popular questions will be posed to senior management and responses posted here on the forum the following week.


Questions will now be answered next week !!


What an absolute joke you are betfair.
By:
jwizdx
When: 13 Nov 09 10:32
Have a good weekend.

Lol.. Pathetic.
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