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By:
Jack Bauer '24'
When: 09 Sep 20 19:21
It has gone beyond a joke now. LV is becoming unusable.
By:
HappyHibby
When: 09 Sep 20 19:24
they're all a country mile behind and they all stutter and splutter...

shocking service imv...
By:
dustybin
When: 09 Sep 20 19:24
silence from betfair
By:
dustybin
When: 09 Sep 20 19:25
All these users being negatively effected and betfair dont seem to care
By:
Jack Bauer '24'
When: 09 Sep 20 19:35
It has become total garbage since they changed the format a couple of weeks ago.
By:
HappyHibby
When: 09 Sep 20 19:36
like i said the other day dusty...

it was always going to end up being vermin playing against vermin...

the truth is we're not far away from that right now...

talking of vermin not seen Mr.Hunt around today...????
By:
HappyHibby
When: 09 Sep 20 19:37
nearly 3 weeks now Jack...
By:
Latalomne
When: 09 Sep 20 19:38

Sep 9, 2020 -- 7:35PM, Jack Bauer '24' wrote:


It has become total garbage since they changed the format a couple of weeks ago.


That happened late one afternoon, too, didn't it?  Like someone made a conscious decision at that precise moment to roll that out on us.

By:
HappyHibby
When: 09 Sep 20 19:39
definitely happened during racing Latalomne...

maybe they thought we'd not notice that way...?
By:
jamesdean
When: 09 Sep 20 20:16
Anyone complaining on twitter these days?

They were last week but not sure about now
By:
jamesdean
When: 09 Sep 20 20:24
We all complain on here and rightly so, but fk all ever gets done

Twitter the best way?  What about the bootman, where is he these days?
By no means his job but he did seem to at least have contact with the right people to tell them how bad it is, try get something sorted
Think that is what that horse betters forum or what ever it was called was meant for along with other complaints

email to head honcho maybe? Who knows

A copy and paste of this thread with all the complaints and issues sent to the top?
By:
faciletigre
When: 09 Sep 20 20:53
Ive been complaining on Twitter today JD but they've started ignoring my tweets...
By:
faciletigre
When: 09 Sep 20 20:55
Bootman we need you...
By:
Rico-Dangleflaps
When: 09 Sep 20 21:43
moan moan moan..
By:
ItsMeSwaddle
When: 10 Sep 20 10:57
Ive given up.

Not that i'm important.

Would just imagine many other rec players that get enjoyment from reading races cant or dont get any from that video.

Infact I would imagine there is very little rec money left in play, why would you bet on something you cant see properly?
By:
HappyHibby
When: 10 Sep 20 11:30
not the first and you will not be the last IMS...

we are virtually at the vermin v vermin stage anyway...

the failure to deliver RTV BLV fast pics on June 2nd was bad enough...

now utterly shameful ATR BLV pics means liquidity is utterly shocking now and folk can see the writing on the wall...

it was always going to end up this way...

was only a matter of time...
By:
mind your own B
When: 10 Sep 20 13:23
Another day ahead of sky lv being unplayable as the customer service advisor said we are aware of the problem we are trying to get a FIX
By:
jamesdean
When: 10 Sep 20 13:46

Sep 9, 2020 -- 8:53PM, faciletigre wrote:


Ive been complaining on Twitter today JD but they've started ignoring my tweets...


ridiculous Cry

By:
jamesdean
When: 10 Sep 20 14:47
donny ridiculous there
By:
dustybin
When: 10 Sep 20 14:49
Another day of absolute filth served up on betfair LV.
Betfair's obsequence to ATR's agenda seems complete.
By:
john92
When: 10 Sep 20 14:50
Doncaster fine here so far, haven't been bothering with Chepstow.
By:
john92
When: 10 Sep 20 14:52
I had a look at Chepstow and it's unplayable
By:
HappyHibby
When: 10 Sep 20 14:55
RTV only for me now...

not prepared to give myself a migrane every day wasting my time with ATR BLV...

more liquidity out of the system...

shame.
By:
Latalomne
When: 10 Sep 20 14:56
Miles behind and stuttery is simply the best combination....  Cry
By:
HappyHibby
When: 10 Sep 20 14:57
Miles behind and stuttery is simply the best combination....

---------------------------------------------------------------

it is for some folk...

anyone guess who...???
By:
Latalomne
When: 10 Sep 20 15:15
I wouldn't like to hazard a guess at who specifically, but clearly BF are aware and are, if we are supposed to believe what they say, leaning on the powers that be as much as they can to get it resolved....  It either goes above their heads or they're in on it.  I find the latter hard to believe.
By:
duffy
When: 10 Sep 20 15:15
.
By:
duffy
When: 10 Sep 20 15:17
Thought I'd been booted out then, certainly didn't like something I tried to post...anyway try again.

I always complain on Tw1tter...works on low but not on minimum for me.
By:
dustybin
When: 10 Sep 20 15:25
Being 'in on it' is a relative term. Bf dont care who win when they take 40-60% of profits
By:
Latalomne
When: 10 Sep 20 15:32
That is true, Dusty.
By:
duffy
When: 10 Sep 20 15:34
But whilst it doesn't work for I/R players it still works if you aren't bothered about I/R and are happy just to watch the race on a lower setting.

There must be a large amount of people who Betfair have seen an uptick in doing this which is why "in their eyes" there is little incentive to sort it out when only us I/R minority are affected by it, that's what I suspect anyway.
By:
Latalomne
When: 10 Sep 20 15:35
How do you know there's little incentive, Duffy?  It might just be completely out of their hands.
By:
dustybin
When: 10 Sep 20 15:49
IR has historically amounted to about 20% of total liquidity....I doubt the lionshare of that are keep bets or blind systems betting.
By:
jamesdean
When: 10 Sep 20 15:51
unplayable again doncaster...well done betfair, youve actually managed to go back in time tech wise
By:
duffy
When: 10 Sep 20 16:01
Latalomne 10 Sep 20 15:35 
How do you know there's little incentive, Duffy?  It might just be completely out of their hands.


They are paying for this!!, if something you were paying for didn't work would you carry on paying for it whilst it was broke and just say oh well? no, no one would.

Why aren't they not saying, "we'll stop paying until it's fixed", perhaps because they have a majority of customers who are happy just watching the race not bothered about I/R and happy, perhaps customers lost to RTV subscription but RTV are getting paid by betfair to compensate.
By:
HappyHibby
When: 10 Sep 20 16:02
why is Betfair paying a huge amount of money for pictures that are unusable...?

whoever signed off that one can't know what the term 'commercial sense' means...
By:
Latalomne
When: 10 Sep 20 16:03
It's not just BF that are getting the same crappy product, though, Duffy.  It probably is perfectly fine for regular bookmakers, so you maybe have 1 customer out of 10 (?) who isn't happy with the quality of the service.  All things being equal, how much sleep are you going to lose about that?
By:
HappyHibby
When: 10 Sep 20 16:04
duffy...

what are you talking about man...?

the pics are jumpy no matter what setting you use...

you are making out they are perfect on the normal setting i presume...?

not when i have viewed a race on that setting they ain't...

your theory is complete and utter tosh.
By:
HappyHibby
When: 10 Sep 20 16:06
absolutely shocking that folk who play in running are actually trying to claim that Betfair has nowt to do with these shocking pictures we are provided...

ridiculous.
By:
Latalomne
When: 10 Sep 20 16:10
They do not provide the pictures themselves, do they, Hib?
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