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PETITION TO THE RACING POST - SIGN BELOW

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Replies: 311
By:
millionaireintraining
When: 21 May 26 07:21
& now Betfair down also.  'tis becoming impossible or is that the intent ?
By:
Wadders
When: 21 May 26 08:09
Could someone with a Twitter/X account please send a link to this thread to Tom Kerr, the RP editor.   Nobody seems to be getting meaningful responses to their emails to the helpdesk.
By:
Rob-Invest
When: 21 May 26 08:25
Like so many, I hate it, and can't find my way round the racecards
It's hard to believe that they didn't get 100 or more beta testers - that weren't working for RP and closely involved in the project.
It has the hallmarks of Windows software writers justifying their existence.
By:
CROPSICK
When: 21 May 26 10:06
Well i have not had a bet since it changed so fck it cancelled my subscription this morning.
By:
madhatters
When: 21 May 26 12:31
Mail sent to RP

I am writing to you to express dismay at the new layout of your racecards
Looks and feels a total mess

Examples
Too much white space - makes the runners info too far apart
The info next to horse name e.g. jockey, trainer, days last run etc are in too small font
Cards don't open in race number order
Cards carry over the last option click on - such as TS,RPR etc rather than reset to Card number
To get the TS/RPR etc options you have to double click on tab to get in best order
The banner headings including TS/RPR tabs should be in a bigger clearer font
The Verdict info has no reason to be at the top of the card

I could go on but thats' a start
By:
barstool
When: 21 May 26 12:44
Scrap it and reduce the paper price to £2.50.

Signed.
By:
Jacko2017
When: 21 May 26 13:45
ReportWadders • May 21, 2026 8:09 AM BST
Could someone with a Twitter/X account please send a link to this thread to Tom Kerr, the RP editor.   Nobody seems to be getting meaningful responses to their emails to the helpdesk


Done it there also below comments are a reply he made to someone else


Jodie Standing
@jode2k75
·
May 19
I've tried to give the 'new look' Racing Post racecards the benefit of the doubt but unless I'm missing something, there is no option to toggle the pedigrees on and off. You have to click on each horse individually? Major flaw surely. Tell me this is a beta version please...
Tom Kerr
@ThomasKerrRP
Settings > toggle pedigree on
By:
jimmythewon
When: 21 May 26 13:59
I used to work in an office with duties that included writing for and supervision of the website. If something was to be put on the website it was
1. Checked by the author
2. Checked by a colleague of the author
3. Checked by me
4. CHECKED BY SOMEONE WHO WOULD USE THE ITEM

I will give 50/1 that item 4 did not happen at the RP.

PS This advice is provided free for anyone who is involved in website design and use. It will assist in the design of 50% of websites currently in use in the UK.
By:
lordnoise
When: 21 May 26 14:07
I pay a lot of money to access the Pro (giggle) Card option. Under the new design this seems not to include the last 10 years results of a particular race (todays Prix D'Ispahan page a case in point) which I find very useful and the main reason I subscribe. Anyone else similarly inconvenienced or perhaps someone can tell me where that infos been hidden ?
By:
uptheirons
When: 21 May 26 14:16
No such problems with the Bookmakers AdsSad
By:
lordnoise
When: 21 May 26 14:19
So very true Plain
By:
Wannawin.
When: 21 May 26 14:33
Lordnoise

    SOSIE (IRE) 4H
SEA THE STARS (IRE) - SOSIA (GER) SHAMARDAL (USA)    MAXIME GUYON    58.0    A FABRE    4
26 May 2024    MQSE DE SEVIGNE (IRE) 5M
SIYOUNI (FR) - PENNE (FR) SEVRES ROSE (IRE)    A POUCHIN    56.5    A FABRE    1
29 May 2023    ANMAAT (IRE) 5G
AWTAAD (IRE) - AFRICAN MOONLIGHT (UAE) HALLING (USA)    JIM CROWLEY    58.0    OWEN BURROWS    3
29 May 2022    DREAMLOPER (IRE) 5M
LOPE DE VEGA (IRE) - LIVIA'S DREAM (IRE) TEOFILO (IRE)    KIERAN SHOEMARK    56.5    EDWARD WALKER    3
30 May 2021    SKALLETI (FR) 6G
KENDARGENT (FR) - SKALLET (FR) MUHAYMIN (USA)    G MOSSE    58.0    JEROME REYNIER    3
19 Jul 2020    PERSIAN KING (IRE) 4H
KINGMAN (GB) - PRETTY PLEASE (IRE) DYLAN THOMAS (IRE)    PIERRE-CHARLES BOUDOT    60.0    A FABRE    8
26 May 2019    ZABEEL PRINCE (IRE) 6G
LOPE DE VEGA (IRE) - PRINCESS SERENA (USA) UNBRIDLED'S SONG (USA)    ANDREA ATZENI    58.0    ROGER VARIAN    2
27 May 2018    RECOLETOS (FR) 4H
WHIPPER (USA) - HIGHPHAR (FR) HIGHEST HONOR (FR)    O PESLIER    58.0    C LAFFON-PARIAS    4
28 May 2017    MEKHTAAL (GB) 4H
SEA THE STARS (IRE) - AIGLONNE (USA) SILVER HAWK (USA)    GREGORY BENOIST    58.0    J-C ROUGET    6
24 May 2016    A SHIN HIKARI (JPN) 5H
DEEP IMPACT (JPN) - CATALINA (USA) STORM CAT (USA)
By:
lordnoise
When: 21 May 26 14:37
Thanks - Is that copied from somewhere on the new RP site ?
By:
Wannawin.
When: 21 May 26 14:41
No.
racingandsports.com.au
By:
IDKW
When: 21 May 26 14:43
I too cannot access past winners of any given race Confused

I just get a message "there are no past winners of this race" Angry
By:
lordnoise
When: 21 May 26 14:46
That's true of most races but the not for the big handicaps and black type races.
By:
Wadders
When: 21 May 26 14:52
@Jacko2017  thanks for doing this.  Let's hope Tom K asks some questions of his team.
By:
The Knight
When: 21 May 26 15:30
Signed.
By:
uptheirons
When: 21 May 26 15:37
The Site is absolutely not fit for purpose.
It is telling me there are no past winners of the Sandy Lane stakes on SaturdayLaugh
By:
madhatters
When: 21 May 26 15:41
8.00 Sth Adelaide Bay

Not picked up as change of trainer
Back to a previous one
By:
Busyfool
When: 21 May 26 15:50
not lookong forward to the inevitable demise of the paper version, unless you lot all go and get one

id have blown up deluxe judging by this upheaval
By:
IDKW
When: 21 May 26 16:00
Just cancelled subscription.
Cant put up with that mess
By:
millionaireintraining
When: 21 May 26 16:02
With the flat season fast approaching peak number of races per day, you would have been hard pressed to find a more disruptive time to do a release, except maybe the night before the Grand National or Cheltenham.   It is really beyond belief.
By:
uptheirons
When: 21 May 26 16:14
Working in tandem with the GC,perhaps.
By:
maysoon3
When: 21 May 26 16:19
I prefer the new format mostly because some of the buttons you need to press are bigger so easier to use on an iPad etc
By:
Busyfool
When: 21 May 26 16:20
rubbish. leave the conspiracy cobblers alone
By:
uptheirons
When: 21 May 26 16:22
I was being ironic,Busy.
It is probably just the RP's general incompetence
By:
Busyfool
When: 21 May 26 16:29
uptheirony
By:
clacton
When: 21 May 26 16:41
On the compact page where's the headgear.
By:
Xabisfeet
When: 21 May 26 18:00
Clicked on the Odds for a race whilst looking around (the terrible) website

It has added the horse to a Betslip which I can't get rid of

Logged out but it still remains as an irritant at the bottom of the screen

Any ideas how to clear this Belslip?
By:
clacton
When: 21 May 26 18:35
I had that problem. The only way I could get rid of it was to close the laptop down. Ridiculous if thats the only way. I closed my subscription today.
By:
clacton
When: 21 May 26 18:59
Just found how to get rid of it. Make sure the scroll bar is at the top and click on the delete icon.
By:
madhatters
When: 21 May 26 19:28
Standard reply from what i've seen already on here

Thank you for getting in touch.

Our racecards were updated earlier this week in what will provide a more enhanced, streamlined and future-ready interface. These cards lay a foundation for exciting new features as well as putting vital information at the front and centre of your viewing experience.

We’re confident that after using the new racecards for a few races, you will find them far more efficient!

Please find below a link to a video explainer from our resident Betting Editor, Keith Melrose;

https://www.youtube.com/watch?v=0tJ6uycL9y0

Should you have any questions, please feel free to get back in touch where we’d be happy to provide some further information.

Kind regards,

Harry
Racing Post Customer Services
(Part of the Spotlight Sports Group)
By:
uptheirons
When: 21 May 26 19:36
"Harry Barkaway".What an appropriate nameLaugh
By:
screaming from beneaththewaves
When: 21 May 26 20:00
Keith Melrose ... I might have guessed - an unreadable stats nerd who doesn't believe in form study and finds pounds and lengths old-fashioned and too much fuss to bother with. This has his illiterate paws all over it.
By:
uptheirons
When: 21 May 26 20:23
He looks exactly what he is,screaming.
A Mr Bean lookalike Laugh
By:
madhatters
When: 22 May 26 10:55
Its all well and good saying that the future will be ok
But you have put out an upgrade that is not user friendly
The focus of it seems to be tips
Rather than what the serious punter wants to see - the facts in easy one click scenario

What's the point in asking for questions when you don't answer any of them
Just a generic reply that is of no use

The general consensus I have seen is that the site is a pigs ear and you will lose subscribers unless you tidy the site up to make it user friendly
By:
madhatters
When: 22 May 26 11:00
My reply below to RP
By:
Wadders
When: 22 May 26 11:20
@madhatters - Thanks for posting.

Seems to me that they should have left the PRO card broadly as it was and done all these nice colours new fonts and extra click-thrus to the compact or summary card views.  The PRO card should have been left for serious form viewers who need to efficiently go through the data and move on to the next race.
By:
Wadders
When: 22 May 26 11:21
It's now taking me double the time (at least) to get to a view on a race than previously.
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