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PETITION TO THE RACING POST - SIGN BELOW

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Replies: 311
By:
steerforth
When: 20 May 26 10:14
Stats tables are back - so now just have to get used to it.
By:
Wadders
When: 20 May 26 10:21
I had planned to hold off until Saturday before sending this to the RP but I think we have enough comment to get them thinking so will send it now and then round up all further signatures/comments after the weekend and re-send to the RP. 

Thanks all for engaging.
By:
steerforth
When: 20 May 26 10:30

May 20, 2026 -- 10:14AM, steerforth wrote:


Stats tables are back - so now just have to get used to it.


Spoke too soon, Kempton is there, Ayr is not. Whatever you think of the new layout/navigation, this is clear evidence that they were not ready. That in itself is negligence. To have no consultation, live trial, or warning is a disgrace. The new layout will be what it will be - I think it's possible to get used to most things, but having missing information that we are PAYING FOR, needs to be addressed. At the very least an acknowledgement or apology, but I do believe some sort of discout or refund is in order.

By:
millionaireintraining
When: 20 May 26 10:50
& if the rpr table under stats does come back before the race (eg for Ayr 14:12) - can we now even trust the numbers it contains ?
By:
millionaireintraining
When: 20 May 26 10:52
apart from the auto response with help desk ticket numbers anyone actually had any reply from RP ?
By:
steerforth
When: 20 May 26 11:00
Now been right thru the cards and all meetings have some data tables present for some races and still plenty missing.
By:
Wadders
When: 20 May 26 11:00
I called the cancellation line told them about this petition/thread.  I explained to him the high level of frustration amongst Betfair users. 

I asked him where I could send a cut & paste of this to get seen by management.  He told me to send it to the general help@racingpost email address Plain.  I have just done this, marked urgent. 

I'll post back on here if/when I hear back.
By:
Wannawin.
When: 20 May 26 11:28
TheGoddess
I get the same message.

Application error: a client-side exception has occurred while loading www.racingpost.com (see the browser console for more information).

I have cleared everything and tried different browsers but all the same. I use IPad.
Please anybody any ideas how to fix it?
By:
madhatters
When: 20 May 26 11:33
Might be a bit late but count me in

Basic should be Card shows in number order

Where is the sex of horse ?

Can you see Gelding first run ?

Have to double click TS & RPR to get in order

Dreadful
By:
madhatters
When: 20 May 26 11:33
My comments gone to mod for approval ?
Why ?
By:
Wannawin.
When: 20 May 26 11:34
Signed.
By:
dave1357
When: 20 May 26 11:41
more and more problems appear the more you use it. My latest is that I went through some cards last night and using the "exclude" button I removed horses that I didn't want to consider. They are all back now Cry
By:
bluebook
When: 20 May 26 11:55
Wannawin

I get the same message using my Chromebook, but the site functions on my mobile phone and tablet.

I'm wondering if the issue for me is that my Chromebook is now several years old and doesn't get updates any longer, meaning it soon becomes incompatible when sites update, e.g. I can't access Spotify on it now. 

Clearing cookies/cache and so on made no difference for me either. How old is the iPad you're using ? I might just have to bite the bullet and invest in a new Chromebook.
By:
screaming from beneaththewaves
When: 20 May 26 12:12
Signed. Not that I can access the cards on my laptop now in any case.

Application error: a client-side exception has occurred while loading www.racingpost.com (see the browser console for more information).

Chrome, Edge, clearing cache and cookies, turning the computer off and on again ... nothing works except disabling Javascript, which means you can no longer view the horse's form.

I'm not buying a new laptop. I've now realised that I don't actually need the Racing Post racecards.
By:
ROCKIN HORSE
When: 20 May 26 12:21
.The  Racing Post is now a TOTAL DOGS BREAKFAST,   they have totally destroyed the website,the bean counting suits they employed to change it have totally mangled  the site, previously it had a very clean layout even racing newbies could navigate...thats what its all about bringing in new people into horse racing...not  pricing them out  and presenting them with  websites that are hard to understand and navigate...The Racing Post did a lot for UK racing and actually made racing accessible to a huge potential betting public this is now isolating racing from the masses...they need to go back to the clean easy to navigate site FAST
By:
Wannawin.
When: 20 May 26 12:22
Blue book
About 8 years old. But I can still download updates for it.
By:
uptheirons
When: 20 May 26 17:31
Rachel Candelabra the latest to slate it on RTV
By:
Whippin Piccadilly
When: 20 May 26 17:49
What did she say Irons? I'm sure we're all in complete agreement with her!
By:
uptheirons
When: 20 May 26 17:52
We are,WP.
She said that she didn't like it
By:
ASonOfWottonBassett
When: 20 May 26 18:23
Apologies if already covered but trying to navigate the new site for the first time. Issue is that only "predictor" is available and "verdict" and "tips" is greyed out. The verdict I use quite regularly. Racing Post plus subscriber
By:
leif
When: 20 May 26 18:28
It's there - you just need to use teh guide available to you rather than giving up just because you don't like the set up.
By:
N-east Correspondent
When: 20 May 26 18:33
Verdict is highlighted in black as it's furthest left the other two (verdict and predictor) are working but appeared greyed out (even though they arent)
its going to take time to sort through what is worthwhile using and what to ignore I dont particularly like new layout but things change
and we will have to get on with it...
By:
N-east Correspondent
When: 20 May 26 18:34
sorry tips and predictor
By:
ASonOfWottonBassett
When: 20 May 26 18:40
Verdict and tips is grey for me mate only predictor I'm bold. Trying to clear cache etc now. Some farce
By:
N-east Correspondent
When: 20 May 26 18:43
Im not a subscriber but can access all three = Verdict is highlighted in black but the other two do work for me when I click on them
By:
Whippin Piccadilly
When: 20 May 26 19:12
The way the end of the year blends into the the Racecourse name on the form comment really bugs me! This might seem like just a small grievance but this along with how much space on the page is allocated to each horse and the amount of white space is making form study a really unpleasant process for me
By:
Whippin Piccadilly
When: 20 May 26 19:15
To put this is into context, studying form ranks very highly in one of my favourite things to do...or used to be anyway. For the record, I've not had a bet again today
By:
uptheirons
When: 20 May 26 19:16
You have to ask yourselves why they needed to change an excellent product
By:
uptheirons
When: 20 May 26 19:19
For Tipster City
By:
Whippin Piccadilly
When: 20 May 26 19:19
The cynic in me would suggest it's to hinder the punter and to help the bookmakers win more
By:
uptheirons
When: 20 May 26 19:24
Ever increasing Tipsters
By:
Whippin Piccadilly
When: 20 May 26 19:26
+ Affiliate fees from bookmakers for providing losing punters
By:
ROCKIN HORSE
When: 20 May 26 19:28
I can smell a RATNER moment
By:
Parasang
When: 20 May 26 20:03
signed.  Site is now slow and unresponsive. I was looking at next Sunday's racing at Uttoxeter, clicked on the 15:27 and it took me to the 14:22.

Whatever I clicked on it took me to the 14:22.  This is not what I am paying for.
By:
bluebook
When: 20 May 26 21:28
That's a good point, Parasang.

I too have found it to be far more ponderous than it used to be, conscious of the red loading bar laboriously making its way across the top.

I can only think it's because of the additional bookmaker offers that have appeared since the update.
By:
the bairn
When: 20 May 26 21:50
just sent them an e-mail tonight asking for years subscription back, don't know if i'll get it though.  it's weird how the greyhound section is just the same as it has always been. cheers.
By:
Distant Relative
When: 20 May 26 22:07
I’m  getting Application error: client-side exception too on my 4yo iPhone but I’m only an occasional user - not subscriber

Fixture calendar not working on BBC Football site either - Could they be related? Sad
By:
mrs peopleater
When: 21 May 26 00:03
They must be in collaboration with the gambling commission in trying to make life as difficult as possible for those who enjoy gambling om racehorses. With a combination of the 2 giant mistakes, many folk will give it up as a bad job, never to return. New RP site absolute rubbish cant even access the rpr/topspeed etc data boxes for most races, why remove them from the racecard page?. Not spreadsheet friendly either. i wont be renewing my annual subscription next month unless things improve dramactically
By:
mrs peopleater
When: 21 May 26 00:03
They must be in collaboration with the gambling commission in trying to make life as difficult as possible for those who enjoy gambling om racehorses. With a combination of the 2 giant mistakes, many folk will give it up as a bad job, never to return. New RP site absolute rubbish cant even access the rpr/topspeed etc data boxes for most races, why remove them from the racecard page?. Not spreadsheet friendly either. i wont be renewing my annual subscription next month unless things improve dramactically
By:
millionaireintraining
When: 21 May 26 06:11
Has anyone had any response from RP ? - that they even acknowledge the issues ???    especially with missing RPR tables.
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