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Punters detail their frustration with intrusive checks

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Replies: 576
By:
now wheres that switch!!!
When: 18 Jan 23 11:11
TH.. wont affect anyone wanting a bet..? Have you seen the liquidity here lately, its already decimated the exchange model.
By:
truehoncho
When: 18 Jan 23 11:13
So what? That just means there are other places to bet. Most people have been moaning about betfair on here long before this.
By:
roggrain
When: 18 Jan 23 11:17
The problem I have with all these kinds of reports is alluded to in the first few paragraphs from the link you

gave. These problem gamblers usually have other problems. Let me put it this way, by example:

Someone who is obese is far more likely to suffer serious health problems than someone who is not. They are

likely to be obese because of varios factors,e.g. they smoke, they don't exercise, they drink too much alchohol,

and have a poor diet and eat too much. A report on say, the harmful effects of drinking would come to similar

conclusions as the gambling report without allowing for other factors. I drink a bit more than the recommended

amount of alchohol per week. However I cycle a minimum of 6000 miles a year, I walk a lot (haven't owned a car

for 25 years) and am constantly active. I eat quality food and don't smoke.

Should I have to justify my ability to afford that 2nd or 3rd bottle of wine within a given period of time

because there are people harming themselves by living a lifestyle that includes smoking, poor diet and a lack

of exercise? Am I a problem drinker?

Another problem I have is the tendancy in such reports of estimating effects. They say harmful gambling is

costing society up to 1.27 Billion. Where on earth does that figure come from? How accurate is it?

How on earth have they decided who is a 'problem gambler' and who isn't. I maintain it's impossible to say.

It seems to me that when a report is commissioned to look into the effects on society of harmful gambling

it is bound to be biased and to (conciously or sub-conciously) to exaggerate the results.

I guess what I'm trying to say is that people who have a gambling problem are very likely to have other serious

problems. Stopping them from gambling will make little difference unless those other problems are addressed.
By:
sparrow
When: 18 Jan 23 11:19
Where are these above places to bet and how good are they in comparison to the exchange?
By:
Movewiththetimes
When: 18 Jan 23 11:19
TH- With all respect I think most on here can get round the rules but exchange is 95% of my punting so I've had to jump through the hoops or get cancelled, I do think it's the start of a slippy road.
By:
sparrow
When: 18 Jan 23 11:20
* other places to bet
By:
now wheres that switch!!!
When: 18 Jan 23 11:22
TH, the point being there are not other places to bet due to anyone showing an ounce of thought process cannot get a bet on.
By:
now wheres that switch!!!
When: 18 Jan 23 11:25
And sadly in my personal experience i know more people that taken their own lives through a failed relationship than any betting related activity.
By:
Movewiththetimes
When: 18 Jan 23 11:26
TH is talking about overseas accounts but that don't add up to me! If punters aren't willing to give their details to betfair which is in its 23rd year and has an excellent record in deposits and withdrawals do you really think they will deposit to an unknown overseas acccount.
By:
truehoncho
When: 18 Jan 23 11:28
Roggrain, that's not the point is it? The point is that it is the accepted evidence by those that make decisions. No one is going to change that. The question is what are they going to do about it and in my opinion what is proposed is the least inconvenient to punters. That doesn't mean things won't change but it is still a lot better than any other alternative that I can think of. Sparrow and MWTT, it could have been far worse. If they tax betting like labour would probably do (or even worse) then the exchange would be hammered.
By:
Movewiththetimes
When: 18 Jan 23 11:28
There needs to be a survey, what limits have customers got if you refused to give details.
By:
racing6699
When: 18 Jan 23 11:47
the offshore accounts that use crytpo are anonymous. so your only issue is do you trust getting paid out. But do you trust getting paid out by uk bookies? I certainly dont. This is one of many examples of the s**t i have faced for making a withdrawal. Oh btw this is against the UKGC terms but do they care? Of course not. Nobody cares while these firms do what they want. My 'crime' was apprently logging in on holiday one time. Withdrawal blocked account frozen. Took 3 months to get this back. ''Thanks for getting in touch and inquiring regarding the funds in your account, you will be able to withdraw once we address the following issue.

As we informed earlier We've temporarily restricted your account, as our system has identified that you've recently accessed your account from a different location than the one you selected when completing the registration process.

Please provide us with an explanation about this discrepancy. This will help us clarify the situation and confirm your account details. We don't mean to imply any wrongdoing, but it's our standard procedure to request an explanation when this occurs.

Also provide us with clear copies of the following documents to help us clarify the situation:
Front and back of a government-issued ID (e.g. passport, driving license, or identity card).
Your most recent utility bill (phone, gas, water, etc.) showing your name, address and statement date (not older than 3 months). If you don't have access to a utility bill, you can send us a bank statement displaying your name and address. We can't accept bank statements from online banks such as Revolut, Monese, Monzo, Atom, N26, Pockit Ltd, etc.
Our request is made in line with our Terms of Service, available at:
By:
racing6699
When: 18 Jan 23 11:49

Jan 18, 2023 -- 11:28AM, Movewiththetimes wrote:


There needs to be a survey, what limits have customers got if you refused to give details.


I think its not as simple as that - because i have 500 at tote for example where as alot of people have 100. And tote have no details off me. I guess they maybe look at credit scores and value of your house? Maybe other stuff like age? Who knows.

By:
sparrow
When: 18 Jan 23 11:53
truehoncho Joined: 11 Dec 10
Replies: 508218 Jan 23 11:28 

If they tax betting like labour would probably do (or even worse) then the exchange would be hammered.




Where did you get this information from?
By:
dustybin
When: 18 Jan 23 11:56
Roggrain pretty much hit the nail on the head, though I’d add this…

This report reads like confirmation bias of a hand wringer….is it 1.27bn net of all the advantages gambling brings, or just a systemic attack on something deemed a vice?

It essentially says if you have mental problems, low IQ and drink, don’t bet.
Well the poorly educated feckless who honestly think they stand a chance long term by guessing are the outcome of the education system’s failings, so arn’t they partly responsible?
Alcohol topped the list of the list of drug harms relative to a single use, yet there are no end of opportunities to buy it, and no papers need to be produced like nazi Germany.

I’ve long said it that a loser is a loser is a loser, it doesn’t matter how many ways you attempt to stop them losing they will always find another way because not everyone is equal. If you fashion society around safeguarding the daft (and frankly ignorant) then the bar of equilibrium has to be lowered so low at to render all parts of life pointless and controlled.
By:
Movewiththetimes
When: 18 Jan 23 11:59
Tote gave me £1500 starter when I hit that they wanted details, again mostly about income, once I gave them all the details I've got no limit set, just checked staked £2795 with tote last 3 months.
By:
dave1357
When: 18 Jan 23 12:23
So movewiththetimes, you are saying that the davos globalists are shutting you down, but after checks you can deposit as much as you want everywhere?
By:
dave1357
When: 18 Jan 23 12:28
  racing6699 • January 18, 2023 11:47 AM GMT
But do you trust getting paid out by uk bookies? I certainly dont. This is one of many examples of the s**t i have faced for making a withdrawal. Oh btw this is against the UKGC terms but do they care?


just today, you would think that a competent regulator would look at terms before giving a license.

TonyBet will pay a £442,750 penalty and receive a warning for failing to have fair and transparent terms, and for failing to follow social responsibility and anti-money laundering rules.

The operator – which operates tonybet.co.uk – will also have to undergo a third-party audit to assess whether it is effectively implementing anti-money laundering (AML) and social responsibility requirements.

Unfair terms published on TonyBet’s website included stating:

    TonyBet may request identification documents for ‘all withdrawals’ while not having insisted on those same checks earlier in the business relationship, potentially hampering withdrawals but not deposits
    winnings could be confiscated where consumers failed to provide AML documentation within 30 days
    accounts are considered dormant after six months inactivity, when accounts can only be considered dormant after 12 months inactivity.


https://www.gamblingcommission.gov.uk/news/article/online-gambling-business-tonybet-fined-gbp442-750
.
By:
racing6699
When: 18 Jan 23 12:29

Jan 18, 2023 -- 12:28PM, dave1357 wrote:


By:
CLYDEBANK29
When: 18 Jan 23 12:34

Jan 18, 2023 -- 11:25AM, now wheres that switch!!! wrote:


And sadly in my personal experience i know more people that taken their own lives through a failed relationship than any betting related activity.


How many people do you know who committed suicide?  I've racked my brain and can only think of one person, who I barely knew, so wouldn't have any idea why he did it.

"Another problem I have is the tendancy in such reports of estimating effects. They say harmful gambling is
costing society up to 1.27 Billion. Where on earth does that figure come from? How accurate is it?
How on earth have they decided who is a 'problem gambler' and who isn't. I maintain it's impossible to say.
It seems to me that when a report is commissioned to look into the effects on society of harmful gambling
it is bound to be biased and to (conciously or sub-conciously) to exaggerate the results.
I guess what I'm trying to say is that people who have a gambling problem are very likely to have other serious
problems. Stopping them from gambling will make little difference unless those other problems are addressed.
"

Couldn't agree more.  There's no study in the world that could come up with a remotely accurate figure, other than by fluke.  There will be assumption after assumption after assumption, many wildly wrong, and there would be things ignored, that would render any figure meaningless.  It wouldn't surprise me if gambling restrictions cost the country (haven't a clue and it would be impossible to determine) so let's have a study on how much it costs society to restrict personal choice and come up with another figure effectively plucked from thin air.

By:
sparrow
When: 18 Jan 23 12:39
That Tony Bet Story......

An online betting firm has been fined £442,750 for demanding ID from winning punters before it would give them the cash, while failing to carry out similar checks on potentially vulnerable people depositing money.

The Gambling Commission punished TonyBet, which is based in Estonia but has a licence to operate in Great Britain, for imposing unfair terms and failures in anti-money laundering and social responsibility measures.

The online casino told customers it had the right to request identification documents for “all withdrawals” despite not having insisted on those same checks earlier, potentially hampering withdrawals but not deposits.

Kay Roberts, the executive director of operations at the Gambling Commission, said: “Not only does this case illustrate our drive to clamp down on anti-money laundering and social responsibility failures, but it also highlights action we will take against gambling businesses who fail to be fair and open with customers.”

The fine highlights a practice that seldom attracts the attention of regulators. Gamblers have often alleged that strict checks are demanded of customers only when they win, with no equivalent scrutiny of whetherthey are suffering financial and mental harm.

The government is expected to publish a white paper on gambling reform within weeks, which could include much stricter requirements on operators to perform affordability checks after a string of cases where addicted gamblers lost huge sums.

Industry lobbyists, such as the Betting and Gaming Council (BGC), have repeatedly voiced opposition to the prospect of any measures that would be “intrusive”.

TonyBet will pay a fine of £442,750 after the transgressions were discovered during an audit in 2021. The company, which is not a member of the BGC, is an Estonia-based online casino carved out of a business founded by the Lithuanian businessman and professional gambler Antanas Guoga, known in the gambling world as Tony G.

TonyBet also told winning punters their cash could be confiscated if they did not provide anti-money laundering documentation within 30 days. While the business demanded that winners went through such hurdles to collect, the commission found it failed to conduct adequate risk assessments of the business being used for money laundering and terrorist financing, or put controls in place to stop such activity.

Nick Goff, a professional sports bettor and former industry professional, said: “It is long overdue that firms were punished for this practice. It has been happening routinely at a lot of firms for a few years now.”

The Guardian has approached TonyBet and Guoga for comment.
By:
longbridge
When: 18 Jan 23 12:47
The wierdly over-precise number for the supposed cost of gambling-related harm is mainly derived (I will try to find the article I read this week breaking it down) from the figure the ONS use as the cost to society of suicide, multiplied by the number of supposedly gambling-related suicides.
By:
Movewiththetimes
When: 18 Jan 23 12:50
Joined: 05 Sep 10 | Topic/replies: 19,389 | Blogger: dave1357's blog
So movewiththetimes, you are saying that the davos globalists are shutting you down, but after checks you can deposit as much as you want everywhere?

No Dave think it's you what can't read, they are shutting down people who don't comply HTH. I can't deposit anywhere what I like and why is that? I'm limited on here after giving everything about me, got limited on Tote after hitting 1500 and after giving the same info they have let me carry on. Says there's no limit set right now but I would bet when it hits 3000 there will be another hurdle to jump.



I'm guessing you've got no limit and not been asked for personal details or have I got that wrong?
By:
CLYDEBANK29
When: 18 Jan 23 12:51
The cost to society of suicide in monetary term?  Surprised it is even +ve
By:
acey deucy
When: 18 Jan 23 12:52
I have know about five people who have committed suicide and not one was gambling related.
By:
dave1357
When: 18 Jan 23 12:53
No because I was smart enough to see what was happening and build up funds in my account before this was fully rolled out.
By:
Movewiththetimes
When: 18 Jan 23 13:06
That's your prerogative but they have still made you do something what you wouldn't of done 10 years ago. Personally I've never left big money in any betting account even betfair which I think is the safest.
By:
CLYDEBANK29
When: 18 Jan 23 13:11
I'd imagine you are more likely to commit suicide if you are sick and unproductive and a drain on the country financially, than healthy and productive and contributing to the country financially
By:
Movewiththetimes
When: 18 Jan 23 13:19
Clyde- the numbers don't matter, only 3% of population in UK are vegans(2021) only 0.007% of population in uk are transgender, never stopped them pushing on with those topics.
By:
dambuster
When: 18 Jan 23 14:17
Would it be better if Any company registered offshore, shouldn't be allowed to bet on racing and any other sports in this country ?
By:
Brian
When: 18 Jan 23 14:53
Sparrow " If they tax betting like labour would probably do (or even worse) then the exchange would be hammered.
Where did you get this information from?"

I can't see a reply. Wes Streeting mentioned it as a possibility when asked about NZ's move. However the following day, Labour Spokespeople were diluting that comment, probably seeing it as a vote loser and definitely a revenue loser.
By:
sparrow
When: 18 Jan 23 15:02
The thing is Brian that it was a Labour Government that liberalised the gaming laws under Tony Blair.

https://unherd.com/2022/06/keir-starmers-gambling-problem/
By:
duffy
When: 18 Jan 23 15:33
The big problem we have working against us is that , with the opening up of America the books can in effect afford to be able to toss all of us into the bin and just concentrate over there, there's a diminishing need on their part to rally against these intrusions themselves.
By:
racing6699
When: 18 Jan 23 15:45
Exactly duffy! Plus with matched betting and generally sharper punters and bonus abuse groups its pretty hard and unproductive to focus on uk.
By:
mitolo
When: 18 Jan 23 16:18

Jan 18, 2023 -- 12:52PM, acey deucy wrote:


I have know about five people who have committed suicide and not one was gambling related.


listening to you would drive many to suicide

the greatest outrage is being able to deposit unchecked but not to withdraw. i lnow someone who opened an account, made a small deposit and was asked for his cv. he declined and tried to get his money back, without having a bet. no chance. its still there 6 months later. just as well he didnt put 10k in.

i doubt the figures about the unregulated market because of the insecurity involved. but you could have an account with a mob called c i t i b e t if you wanted and they are proven operators. no questions and always pay out. the only prob is opening the account in the 1st place

By:
liberator of the oppressed
When: 19 Jan 23 06:51
Why don't the HBF just say NO tell them to shoo I'm not asked for my P60 and bank statements if I was a **** or a pint or want to have a spliff not that do hasten to add this is all mad HBF's view was that affordability checks were "not an unreasonable thing" if done better and set at a realistic level my god blind leading the blind is a total circus don't fear though the RP is on with it we are saved.
By:
dustybin
When: 19 Jan 23 08:46
Judging by the crackpot developments in society as a whole during this tory government you can only think had anyone else been in power then things would be utterly madcap.
I have found myself surprised on numerous occasions as to the decisions made by this government, but at least I take the view of the delay being the result of them understanding the value to enterprise in general of non interference (hence the constant delay).

Somebody questioned above what proof there was that Labour would take a harsher approach to gambling, well beyond the fact Labour don’t ever have any real plan other than playing to the gallery we know they said some years ago they regretted opening up gambling with deregulation in the first place.
I genuinely worry what the likes of Wes Streeting would conjure up in this woke environment.
By:
Ramruma
When: 19 Jan 23 09:09
So faced with the actual record of Labour, and the actual record of the Conservatives, we should ignore both and cower in fear at some imaginary wokism.
By:
sparrow
When: 19 Jan 23 09:28
I wonder which party it was that liberalised gambling in 2005?
By:
sparrow
When: 19 Jan 23 09:31
No matter what most on here will always cook up an argument to support the Tories at any given election.
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