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please betfair, take down this beta!

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Replies: 115
By:
blizard
When: 03 May 12 12:13
OK you are wright SHAPESHIFTER , i remember the old flutter site , that was much better... always wanted betfair to become better too, and they are still not that good.

Just dont $%$%$%$ something that is working , for something that  is not there yet...
(just checket again the beta, and there are some new changes, making it work and look more like the old inteface, but have so much more to do)   

PS
I use tabs to navigate in site for online betting, and macros too , with some gamepad that makes eveting more fun ... the old one is guite good , the new one not at all at the moment.
By:
viva el presidente!
When: 03 May 12 13:03
you are right shapeshifter. I just forced myself back onto it to send them some more feedback - then got off again as quickly as I could.

the interface is just so bad
By:
SHAPESHIFTER
When: 03 May 12 13:08
If you don't vote in the council electiions, you don't get to complain about the pot holes Happy
By:
Francis Benali
When: 03 May 12 13:10
Can anyone get the 'More Options' on markets on Beta? I want to include settled bets in outright markets but don't know how to change it.
By:
viva el presidente!
When: 03 May 12 13:11
true. although in this case it's more like painting the town hall pink and green and sealing up most of the doors and windows.
By:
1.01 Layer
When: 04 May 12 09:01
Shapeshifter, I have now. You're quite right to suggest it. I'm never sure if they read the forum or not.  Come to think of they don't seem to read some of the emails either.  Ho hum...
By:
skribr
When: 04 May 12 13:50
I'm starting to like the Beta, especially for football betting. I have to switch to 'classic' for betting on Baseball because the match odds coupon doesn't seem to exist in the Beta. I notice new features every week on the Beta, so I'm sure Betfair will take any advice on improvements or problems
By:
SHAPESHIFTER
When: 04 May 12 15:57
1.01.....as well as comments, I sent them the link to this thread.
By:
undecided
When: 04 May 12 16:19
skribr, do you not find the beta football site more cumbersome to navigate?
Staggeringly there does not appear to be a football fixtures option on the menu, to get all the day's matches in one place, and then switching between specific markets you are forced to go via their match page every time, which just slows the whole process down for no good reason.
By:
viva el presidente!
When: 04 May 12 17:24
navigation is an absolute abortion. they seem to have just abandoned the left hand scrolling margin altogether.

as for using it on a netbook, forget it. more than half the screen's taken up with a big, pointless banner and you can hardly see any runners or open bets.

bad bad bad bad BAD
By:
skribr
When: 04 May 12 22:20
undecided. good point, very good point in fact, i also find it slow, i'm not sure if it's processor intensive or requires a lot of bandwidth but yes, there is a fair amount for them to work on!
By:
good value losers
When: 05 May 12 16:09
we should start a twitter storm about this. everyone with a twitter ac tweets @betfair about and everyone retweets each other.
By:
postmannick
When: 06 May 12 09:43
i"ve had about as much as i can take of beta please please betfair bite the bullet and sling it in the bin i"am sure 99% of us would take it as a sign that betfair really do care go on you know it makes sense
By:
keepgreeningout
When: 06 May 12 13:17
Signed Cry
By:
HowieTheRookie.
When: 06 May 12 18:07
well said Postmannick
By:
Lex
When: 06 May 12 18:52
Yup huge adverts that cover up and distract from the main content.

Really slow on my pc as well and difficult to navigate.

Beta needs some input from regular users - not programmers.

ta.
By:
Just Checking
When: 06 May 12 22:33
".. cover up and distract from the main content."
Have you seen what they've done to live score! Sad
By:
askari1
When: 07 May 12 01:47
Viva, I'm very far from a trader or market-maker but need the slip as it currently is to input my tissue. When this is close to the current market / what was originally the RP tissue, I may have eight trades in a race but equally I could have four or five on-way positions.

So long as I'm winning on my tissue bets, I don't see that bf want to facilitate my betting. I'm not offering the whole market and on average my prices are out-of-line and win from the site.

My arbs / smoothing bets are another matter but the more tumbleweed early markets get, the less I need bf.

It would be an irony if they've done the redesign to accommodate sportsbook when someone like me who bets 000s a week at the bookies will go on doing so, given what their fixed-odds prices are likely to be.
By:
Getafix
When: 07 May 12 08:35
Maybe this has been discussed before...:

I usually bet through the API but yesterday decided to have a fun bet on the football.  Placed £100 bet in-running on the u/o 2.5 market... then it started to countdown, couldn't be bothered waiting the 10 seconds (as expected it would definitely get matched at the odds I put in) so I moved onto the second part of the bet - I wanted to place a safety bet on the "Match Odds" so I placed my £100 bet @ odds of 2 to cover.  Thought nothing more of this until I came back later and saw that £200 had been placed on the u/o bet and 100 on match odds.   It seems changing markets, duplicates your "proposed" bets (even when in the process of being matched) and the secondary submittal them submitted 2 bets (the "match odds" bets and a duplicate u/o bet).  This kind of thing must happen to loads of people.  Expensive lesson... I can understand peoples frustration as it has become so difficult to see what the status is of your bets!
By:
SHAPESHIFTER
When: 07 May 12 23:24
Getafix:
If I am understanding this:
You placed o/u
During the countdown, left the page
Came back and found it matched.

Your bet is placed
It is received by betfair
Betfair now have it the request
They start the clock

**AT THIS POINT leaving the page while the clock is turning over WON'T stop your bet.  There is no "connection" to your computer at this point.

You could only cancel the bet by blowing up their servers prior to ten seconds ending.

If I have misunderstood, please type the steps.
By:
viva el presidente!
When: 08 May 12 00:26
with GT abandoning the donation model and going for more and more bells and whistles, and BF seemingly intent on sabotaging the usability of their own web-interface, it strikes me that, weirdly, there's now a gap in the market for a free/cheap no frills interface app.
By:
FINE AS FROG HAIR
When: 08 May 12 01:35
Hear hear !
But who's going to be rich, or stupid or brave enough to try to fill it ?
By:
Getafix
When: 08 May 12 08:13
Shapeshifter I think you misunderstood.  Basically my costly mistake was because of the strange way the "proposed bets" are now stored and displayed regardless of whatever market you are in.  I.e., if you click on back of over 2.5 and type in a stake but DON'T submit.  If you move to the "Match Odds" (or any other market), the over 2.5 proposal will still exist in the "proposed" bets section on right of screen.  This is fine imo, the problem is when you submit a bet... if there is a countdown, when you move markets part way through countdown... rather than the bet being removed from "proposed" bet section it appears again.  So it is very easy to place the bet twice when you are rushing through to get the bets on.
By:
Eddie the eagle
When: 09 May 12 07:44
Betfair Community Manager 2
08 May 12 09:22

Question for those who would like the payout function back (and this is a genuine request for info so don't shoot the messenger!) - why do you want to input payout rather than liability?


  This is what Betfair came back with when someone on the feedback forum asked why there were no payout function for lay bets in the Beta version !!!!!
In BCM2's defense he said he were told to ask that question.

I think it's fair to say that we now can say for sure that those running and developing this site have no idea how this site works. We have always "known" this , but nice to get confirmation Laugh
By:
SHAPESHIFTER
When: 09 May 12 10:31
...oh dear......
By:
Coachbuster
When: 09 May 12 11:45
this is being thrown at us whether we like it or not Sad


and what is with the half screen ?  i stick it onto correct score markets and only half the info is visible
By:
SHAPESHIFTER
When: 09 May 12 14:48
Coachbuster.....please mention this in feedback.  Tell them the size of screen you use.  This looks great on 22" but that is not the norm since people are more laptop.
By:
eddyfalcon
When: 10 May 12 22:33
Agree it is driving me mad, wasting my time trying to get back to the Classic site, umpteen times a day. Come on Betfair give us the option to permanently stay off buggy Beta if we want to
By:
eddyfalcon
When: 10 May 12 22:33
Agree it is driving me mad, wasting my time trying to get back to the Classic site, umpteen times a day. Come on Betfair give us the option to permanently stay off buggy Beta if we want to
By:
SHAPESHIFTER
When: 12 May 12 15:30
Your post, it ain't nice
So you posted it twice
By:
phaedrus
When: 12 May 12 18:28
Quick question....

In beta when I click on the x to cancel a bet all that happens is the x turns red; the text of the bet remains. What does that mean? Is the bet cancelled?
By:
Eddie the eagle
When: 12 May 12 18:48
I don't use beta because it's soo bad, but I'm guessing there's a submit button somewhere that you also have to click on like it is on"classic" ?
By:
phaedrus
When: 12 May 12 20:27
Thanks Eddie, you're right. I was being thick.

I had the option to place bets without confirming ticked and it didn't cross my mind that I'd need to confirm the cancellation.

Cheers.
By:
chrisblues
When: 13 May 12 01:32
NEW ONE
it   taking so long  1st  open betfair  page  2nd  close beta 3rd  log on 4th oh no log out of beta 5th  oh no footymarket page up  6th go to sport page  Cry

BEFORE BETA
open page and log on that it
By:
whatsthewordjohannesburg
When: 15 May 12 16:06
It defies belief. I could spend all day going on about it but I'm sure they're sick of hearing my feedback already.

One the the most annoying things, why does the whole site have to be reloaded for every single click of a new sport.

Having said that, the responsivity has improved immensley in recent days but I haven't used the main site on a busy Saturday for a couple of weeks.
By:
Lex
When: 12 Jun 12 11:52
t
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