General Betting
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please betfair, take down this beta!
please betfair, take down this beta!
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Replies: 115
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trevh, you could use this:
http://community.betfair.com/markets/go/thread/view/94118/29063685/live-and-in-play-football-matches-this-week |
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Tech guys should be implementing the design not designing it in the first place. I'm assuming that is the case with Betfair but if it isn't then no wonder it's abysmal. Betfair has this vision of itself as a tech company, but it's first and foremest a betting company that requires technology. It's like with this BETA site they've got this technology and they are trying to make the betting platform fit in with it which results in a poor betting platform, when what they should be doing is getting the platform right and then making the technology fit.
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They don't want you to bet.
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BF called me a few weeks ago on a courtesy call and this was one of the things I raised.
I like to think I'm a pretty good 'new adopter' but had given up on beta. However the chap informed me that it's definitely going ahead whatever so we may as well get used to it and make feedback. Among other things I also raised one of the world's great unsolvable problems - adding Australian markets to My Markets. He wasn't even aware it was an issue as apparently UK staff can't even see Australian markets (probably something to do with the license). Apparently someone will look into it (again) |
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Agreed - bin it ASAP!
BTW do the same with the Cashout screen that you are forced onto everytime you log into a market. I have and will never use it, so why piss me off continuously? Waddayamean you won't be able to skim the slack???  |
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Investor, yes I use that for general reference but some matches get pulled or added so I like to use the website list mainly.
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Is it possible to get on to the beta forum these days? It used to be there was a link at the top of the forum you could click to switch between classic and beta but that's no longer there. If you go on to the beta site and click on community it's the classic one that comes up. When I say "comes up" I mean kind of comes up, you've got to shrink it then maximize it again to get it to take up the whole page. And if you're in classic you can rarely see the whole of a link anyone puts up (instead it shows ... at the end). Even if you can see it you've got to copy and paste it into the address bar to goto the link. Why can't you click on it like you can on every two bob site on the internet? And they still haven't got the browser back button to work properly with the forum. If you're on topics page 9 and click on a thread you're taken back to page 1 of the topics when you're finished reading the thread because the back button won't work. I know they've only had 12 years to work on it but FFS it's what happens on every other site on the web purely by default.
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You're lucky Feck, the forum doesn't even have a back button on my view, after reading this thread I have to go to the left menu and click on General Betting to leave this page.
When you open the forum I find the 5 seconds of blank white screen quite unnerving too. On the plus side it does tell you how many new replies there are to each thread. |
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When you open the forum I find the 5 seconds of blank white screen quite unnerving too.
Yep, constantly making me think my connection, not the forum, is broken. Then, again, in 2003, this load time would have been acceptable on a world-wide scale  |
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You're lucky Feck, the forum doesn't even have a back button on my view
Neither does mine Trev, I was meaning the backspace key on the keyboard (it works randomly but rarely when the previous page was the topics page). I've either got to click the Topics button or the General Betting link to get back to the topic list (page 1 of course). It's so amateurish you wonder how any newbie who had a look around here first would risk placing a bet on the site. |
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Love some of the ideas on here, especially ror's suggested dynamic link between the forums and main site. From my brief look the beta looks ghastly.
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The classic forum (Feck:) "When I say "comes up" I mean kind of comes up, you've got to shrink it then maximize it again to get it to take up the whole page." - does exactly the same thing for me the last couple of weeks. I don't use the new forum as it's a bit like the Beta - a poorly designed scroll hand RSI inducing amazing wasted screen space festival of c**p. I'm guesing same "designers". You used to be able to click on beta and toggle but .. I don't miss it.
I never open it in a popup however as I don't like the window clutter, I right click on it and open it in a new tab, which allows me the back button, as it opens in your brower proper so you still get everything, not a butchered sub window that takes up another slot in your windows bar. |
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Any response from Betfair? Seems obvious that it's customers are not in favour
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Worsa
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The beta is no improvement. Please get rid.
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JC, I do open it in another tab (press Ctrl while clicking on it) but in Google Chrome at least the back button (backspace key or browser back button) only works on seemingly random occasions with this forum. The only reason I want to access the beta forum is so I can see the whole of a link.
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I forgot to say, when you follow the above procedure two forum tabs open. I suppose it's in line with the way they calculate the trading figures.
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Asparagus Man, yep, the Aussie Markets not being able to add to 'My Markets' is annoying but they never fix it, despite saying they will. You can use 'Customise Markets' but that's a real ball-ache.
My favourite is when the clocks go forward and the 'Betting Profit & Loss' can't cope and shows 'Just for Today' as starting at 11pm yesterday. Apparently it's a fault at my end! On every computer I've ever used. When no other site has the time wrong. And despite the fact if you change from 'Just for Today' to any other time period and then back to 'Just for Today' it then says today started at midnight, just as it should... |
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I wondered why my P&L started displaying from 11pm a few weeks ago. All the years I've been here it's always displayed from 5am to 5am, but now it's from 11pm the previous day. Anyone know how to turn the default back to 5am (without altering the figures each time) which I've got used to?
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This has been the case since I started and nothing to do with the client end. The servers run in gmt and for some reason the p/l page sets itself to midnight gmt converted to the users timezone. So I'm wondering, Trevh, whether you may have changed timezone at some point?
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I forwarded this thread/link to the feedback team
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shapeshifter:
I've ttt'ed a thread I put in football ("attention betfair...") which cut and pasted opinions on beta into one place (one per forumite). feel free to point them in the direction of that, too. when I was collecting them, I honestly couldn't find one person who spoke in favour. not one. how they can possibly be even considering forcing it on everyone is just unfathomable. |
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Well, they reduced the size of the header on events so someone is reading. Just noticed that there seems to be more scrolling (we went through this last time - scrolling is so-2002
 ) but we went through that last time. This is just what I sent them: BETTING COUPON: Can't see a way to get rid of bet info (i.e. reference). Just tested and placed 2 backs and lays. Using 15.4 laptop, on beta I can only see the two top backs and can't see my lays. ON CLASSIC, WITH BET INFO, I can see 6 backs and lays! When I remove 'bet info' from classic, I can see EIGHT bets/positions. This is EXTREMELY important, especially when trading horses. Betfair is about several positions, not just one bet. |
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Thanks for the info Cat, that's really weird, no I've never changed time zone. It's always been 5am, which I like because my last matches of the day finish at around 2-4am as per the in-play lists, so the whole days betting gets neatly P&L'd corresponding to the in-play list, then the next day starts at around 6-8am.
No worries though, I'll just have to change the times manually. |
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My fear is that they don't care about the sort of client that has more than one bet per market through the main site.
The only people they're interested in catering to are the incumbent layers / market-makers hitting the site repeatedly per minute through the API and the casual punter. If that's not the case, the design team got too big and the project built up too much momentum for beta to be stopped. They needed improved load times and the same functionality; they're lost almost all the functionality and the visual distractions are simply trying. |
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askari1 • April 24, 2012 1:58 AM BST
My fear is that they don't care about the sort of client that has more than one bet per market through the main site. I seem to remember when they evolved last time, the bet slip didn't cater to multiple positions till further on. The "now" classic slip has worked well - you can see everything clearly at a glance, even partial matches, options such as order matched, etc, allows you to know what is going on. Some suggestions I made have been incorporated (of course taking a few weeks) so can only suggest that people try it then give the feedback, not just post on forum. The thing that bothers me is we are 'testing' a new site with real money. I've only placed bets. I shudder to think of what my bank will look like when they finally fire up horses.  |
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The reason why we have lost all the functionality in the beta version may well be due to betfair planning the introduction of new functionality to incorporate their new "sports book".
BETFAIR "NEXT GENERATION SPORTS PRODUCT" - The Full Story http://views.betfair.com/2012/04/betfairs-next-generation-sports-product-the-full-story/ |
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Thanks to some clever design work on the website
I sincerely hope it's not the same clever design work we've seen utilised on the Beta site. |
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Can't pretend I've tried the Beta site
Did try the Beta forum for a few wasted hours. Hence why I've not tried Beta site. Is it even worse than the Beta forum ? BTW what happened to all the Seeds ? Why are there no new forum names with new joining dates telling us how great Beta is ? |
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askari1
Date Joined: 29 Nov 01 Add contact | Send message 24 Apr 12 01:58 Joined: 29 Nov 01 | Topic/replies: 1,167 | Blogger: askari1's blog My fear is that they don't care about the sort of client that has more than one bet per market through the main site. ---------- that's it exactly askari. and what they'll find is that some markets can only be made profitably in an intelligent "eyes-on" manner, which will often be by people working directly through the site, without bots. if you look at which secondary markets are usually moribund in play, it's generally the ones that you can't bot up to anywhere near a 100% overround because even at say 110% you'd be picked off. |
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Clicking on the sports sub-header opens each new window in beta mode now. :( Yet more hoops to jump through to get normal formatting and behaviour.
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singero, click on ALL SPORTS/horse racing. After that, it will offer you up classic.
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I sent this in today:
Per the pop up this morning: "NEW AND IMPROVED BET SLIP". I respect that betfair are creating a site friendly to a marketing campaign to attract bets into the pool. But Betfair need to remember that it is a TRADING PLATFORM and, at the same time, should be creating a "NEW AND IMPROVED **TRADING** SLIP. A default bet amount would be great (select three horses to back / click and a default you have set would appear to back each horse. Please look at the existing slip and take what is positive (i.e. presentation options) and carry it over AND improve from there. |
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signed hate it
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beta is bad .... and not only that, you dont see it become any good in future , that doesnt happen offen.
I suggest to fire all people working on it and can it :) .. if you dont want to do than , just stop bringing it to us so offen , wait until you hear some good words about it(wich i doubt it will happen) |
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blizard, it is coming so a matter that we all have to give feedback. So far, three points I raised have been addressed (not saying I was the only one pointing these out but unless people give feedback, you will not see any improvements).
In the meantime, click and make active a horse race first thing and that gets you to classic without opting out of beta. |
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Cant make any sugestions for improovment, exept make the letters like the old one , make it look like the old one, make it work and be like the old one as much as possible(except speed in loading markets) ...
And i dont even know if that will make things even worse:) If you think something is so bad the way it is heading and dont see how it can evolve in something useful, you cant really help. Fix it a litle first, let us see something good and maybe i can give a usefull feedback |
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bear in mind, blizard, when you say "the old one", you mean the present site.
If we could time-warp back to the forum then, we would find the same thread screaming about "the old one" when IT was beta. That said, the thing that bothers me is that betfair expect users to "test" a site using REAL money. That's fine for betting (pretty straight up) but betfair is and exchange. |
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Too much space is wasted on the matched bets tab so if you've got more than a few bets matched on one event you can't see them all without scrolling up and down (and you need to because you can't see what your last matched bet was any more and need to try and work it out). The impact is such that in play betting is all but impossible if you have a large bet which is being partially matched bit by bit or more than one active bet in the same market which are both being matched. You need to keep referring to the my account window (which then needs updating and then cross referencing it with the note you made of how much was matched before). Wouldn't it be easier to keep the classic "Order by Matched Date" option.
Also the overround percentage is no longer available on the betslip causing further delays to placing multiple bets. Not wishing to sound negative but apart from that, it's horrible to look at. The coulours are not bold enough. Gamblers are generally risk takers and don't play with dolls or paint their dens, sheds, lofts or bedrooms in pastel colours. |
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1.01 Layer....did you send that in to 'feedback' ?
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