Bet365 are a joke company

You know he's only the toilet cleaner there. Just has the odd bet in the shop now and again :)

I've employed toilet cleaners smarter than this guy!

I think the bog brush is actually smarter tbh....

You need a degree to be a toilet cleaner these days!

BlufDaddy 01 Feb 14:51


I don't, but I clearly know more about employment law than you do and the same laws apply to your industry as apply to mine.

You clearly should not be in a managerial position.


Why wouldn't I know about employment law....what have I done to make you think this. What do you think I don't know about Employment Law? I've already stated that there are legal rights in the betting industry just the same as elsewhere. What's your point?

You're embarrassing yourself BlufDaddy

azert, do you just clean the toilets or is that where you hang out to 'meat' people? Perhaps this would explain your obsessiveness with nonces.

You've gone from writting a big 'I am' paragraph to sounding like Mummy and Daddy still pay for your water rates.

My mum and dad couldn't afford my water rates.

lol at me being the one that's embarassing myself in this thread.

The sooner people realise that making statements without having anything to back it up makes you look plain dumb the better imo.

I know more about employment law than you...blah..blah..blah.

Yeah, I'm the dumb one. That's why I work in a shop instead of owning and running a technology company.

Bluf, Have you knocked your poker career on the head now?

I'm not the one making myself out to be something i'm not.

You should have a better job. You're a lot older.

Yes, my industry is about to hit huge growth thanks to some new technology so it was a no-brainer. Already got one of the worlds biggest gambling companies as a client.

Good luck with it.

Cheers, you'll all be using the new technology within a few years as well so it's pretty interesting to be involved with.

azertyioup 01 Feb 15:52

You should have a better job. You're a lot older.


I'm unable to respond to that without knowing how old you are.

I emailed them a few weeks back requesting a joke book. Still waiting.

I'll give them until the end of the week, or there will be fireworks in live chat.

this guy still going on and on? puts me to shame this guy

before you start on me azi- i ran my first company when i was 18 and have had up to 150 staff underneath me. I also had a rather large customer services/complaints team. If a customer complains in the way you did your complaint would be dealt with and you would be warned against your conduct with a member of my staff. being abusive to a member of my staff in this manor would not just be left and if you spoke to a senior member of staff in this way your account would simply be closed. Customers like you are not needed

there is a right way to complain to get things done and a wrong way. you chose the second option

.

aristonandon 01 Feb 16:07


this guy still going on and on? puts me to shame this guy

before you start on me azi- i ran my first company when i was 18 and have had up to 150 staff underneath me. I also had a rather large customer services/complaints team. If a customer complains in the way you did your complaint would be dealt with and you would be warned against your conduct with a member of my staff. being abusive to a member of my staff in this manor would not just be left and if you spoke to a senior member of staff in this way your account would simply be closed. Customers like you are not needed

there is a right way to complain to get things done and a wrong way. you chose the second option


I will educate the whole day through if I have to.

I had my own company when I was 16. Left Grammar school after my GCSE's with top grades to do this. Big deal?! I don't want blow smoke up my own arse like others on here. I have achieved things you could only dream of. I don't need you or any other person who isn't close to me to know this.

Everything you have just wrote is cack Aristonandon. Anyone with any clue in customer services knows that the customer is always right. You never allow your staff to alienate your customers.

This is so simple. How are you not getting this.

Moronic customers with bad attitudes aren't always right though, princess.

HTH

There is alot of CVs on this thread.

customer is always right if they speak politely/repsectfully or deal with their complaint correctly

abusive customers are never right even if they did have a right to complain. you dont alienate customers but if you run any business you do not allow your staff to be abused.

Lol what a great thread

Two weeks back i had to contact Bet365 re resurrectong old account, that was reg to old addy and had old bank cards on.

Convo was comedy gold
Me: Security question ? can you give me a clue ?
Oppo: Pets name
Me: Slight problem here if its the one I think it is it is now dead. Ill guess Chester.
Oppo: Would you like to change it sir
Me: Of course I would its dead
Oppo: What would you like to change it to sir
Me: A dog
Oppo: Your request has been dealt with sir.
Me: Thankyou will you be collecting the cat or do i post it
Oppo: Not sure i understand sir
Me: Ok no worries you have been very helpfull.

"being abusive to a member of my staff in this manor would not just be left and if you spoke to a senior member of staff in this way your account would simply be closed. "

I broadly agree with your points, but I don't see why it is "okay" to be abusive to a junior staff member and not to a senior one. In my opinion it is worse, as the junior guy is just doing as he is told and has no authority to change anything anyway?

agree totally and was not meaning to imply it is ok to speak to anyone in such a way. a junior member of staff wont have any authority to close accounts etc so i was meaning to say if you spoke to someone further up the chain they would deal with you differently.

a bully deals with junior members of staff like this and wouldnt speak to a supervisor or manger in this manor.

i actually like the way this person dealt with him. when he got overly abusive they ended the conversation which is the correct way to deal with an abusive client.

Danny you are a fool (nap)

There are so many sensitive, delicate little flowers on here. I bet your periods will start to synchronise soon. ffs.

The bad man said a naughty word. Oh no!

As you can see. I am right.

r u 'dangero' - the incredibly anger / chippyness is a perfect match. Apologies if not

Patience+ Discipline = Profits 01 Feb 17:16

Danny you are a fool (nap)


You think that going all-in pre-flop against AA is the right thing to do. Then you moan like a ** to the whole forum about it when you lose. (nap)

w h o r e

Looking at other threads on the poker forum I think I am the only person on here with my morals in order and pride intact.

On one thread we have some guy begging for money to gamble with, on another there's a self confessed pro who is a master at working out pot-odds, but doesn't see anyhthing wrong with putting thousands of pounds on the spin of a roulette wheel and don't get me started on some of the low-life**bag liars on this thread. And don't get me started on the chump who thinks it's ok to go all-in pre-flop against pocket aces.

And btw I received an apology from 365 with a $50 bonus for my inconvenience.

You could learn something.

What a complete waste of space you are 'Danny.'

Giant chip on your shoulder. Not like it's worth getting so upset over such small withdrawals. You must live on a hand to mouth existence. Is your rent late again & that $50 cannot wait one more day - so you have to verbally ubuse somebody?

Get a life you pathetic cretin.

Charwell you are just frustrated because you wish you could handle things in a manly way like me.

And you're also annoyed because I have been proven to be right.

hth

Au Contraire pleb.

Been a senior manager for years, as a resutl of my teams spirit and ethic I won top annual awards including holidays of a lifetime to Vietnam, Monte Carlo etc. My bonuses were more than your salary. I think I know how to handle and manage people.

You on the other hand are a cheap and nasty piece of excrement who cannot control a bad temper for a feeble reason.

In life treat others how you like to be treated. Live by this maxim and you won't go wrong.

P.S Now get back to your grubby counter as the tramp that p1sses himself wants to break into £1 to fill up the roulette machine. Chop chop you arrogant, jumped up big mouth ;)

Why do people feel the urge to keep telling me their CV's! I'm not going to give you a job.

Anyway, it's clear that you are intimidated by me and how I handle myself. That's your problem and you will have to learn to deal with that by yourself because i'm not here to help you.

You're best bet will be to not read any of my posts because you know that that feeling of inadequacy will set in again and who knows what might happen.

to be fair id cut you off if you spoke to me like that

get a grip and if u need the money that desperatley dont gamble (nap)

he wont listen

there are certain "male" members or society who think it makes them more "manly" to behave like this. the funny thing is he probably wouldnt dare to do it if he was talking to a real person rather than in front of a computer screen.

he thinks he is better than the rest of us so best to just leave him to his lonely existance

I like how many people can only see the abrupt part of this (the bit where I make things happen). In most things that happen in life there are a chain of events that happen for things to esculate to a certain point.

On this specific topic you can take what you want from it, but there's only two main points.

1) You can be of the view that I am a loud-mouthed, rude man who has no care or concern for others.

or

2) You can think that this guy has lost his temper because he has been treated inappropriately by someone that is meant to be providing a service. He is standing up for his rights.

'Treat people how you'd like to be treated' is a comment that has been slung about by some people on here. That's probably my main thinking behind any action I take in life. I would expect the same treatment from someone if I had been rude, unhelpful and ignorant towards them when I am payed to do the exact opposite.

You reap what you sow.

help us out a little?

can you copy/paste the bit where the 365 rep treats you inappropriately? I can only see him being ultra polite and professional.

you reap what you sow?

oh how I hope that's true... lol

Mark T: Please be advised that a bank wire transfer will take between 2 to 5 working days to clear in your account.

Danny: I know

Danny: ******* hell.

Mark T: The withdrawal was made on 26/01/2010 and the 27/01/2010.

Danny: Are you sure about that?

Mark T: As such 5 working days have not elapsed.

Danny: Mark are you sure about that?

Mark T: These are the correct dates.

Danny: Because I am staring at my screen with a withdrawal on the 25th that hasn't been paid out.

Mark T: One moment please.

Danny: Usual 365 ******.

Mark T: The withdrawals are from the dates previously mentioned, 26/01/2010 and 27/01/2010.



Again...baring in mind that I have had polite conversations with them before this I have told him that the information that he is giving me is wrong and after I make him check his facts he still tells me the same thing. I can't deal with ignorance, it's a weakness of mine.

If you would accept this kind of behaivour then you are just a door mat who lets people take the ppiiss out of you.

No wonder this country has gone to the wall when there are so many dumb people out there. What are the schools teaching these days.

gold :)

if anyone's ignorant in that exchange it's you.

here are the possibilities from that as I see them:

1. this online support chap is, for some reason known only to himself, lying to you about the difference in dates.

2. the support chap is telling you exactly what he can see and there's either an error in the dates, some delay between your request being made and their clearing system registering it, or you've made a mistake.

which is the more likely?

now - who's being ignorant again? (and if it helps you work out who is who in this exchange, it's paid not payed) lool

dibble 04 Feb 21:18

help us out a little?

can you copy/paste the bit where the 365 rep treats you inappropriately? I can only see him being ultra polite and professional.


Ultra polite and professional!

You mean in the way that he managed to get the facts wrong first time around and then after being prompted to check he has got his facts straight he then comes back to you and tells you he is right and then when you tell him specifically where he has got it wrong he tells you that you are wrong.

There's nothing polite and professional about that. What that is is someone that is incapable of doing their job properly and someone that is out of their depth when it comes to handling complaints.

You clearly don't know what you are talking about either.

You have made the big mistake of getting involved in something you don't understand Dibble. If you had the work experience and the life experience then you would be able to understand what is going on.

If you have ever worked in the industry you would know that this is a common scenario of mis-information. All the employee has to do is acknowledge that the information that he has given out has the possibility of being incorrect. He doesn't have to take what I say as the gospel truth. That's not how our industry works. No-one is trustworthy. However what he needed to do was investigate what I was saying to the point that he could either confirm that I was right or wrong. Unfortunately he didn't take that opportunity and decided on the spot for whatever reason that I am lying.

With you though Dibble, like most others that have tried to challenge me on this thread, the only thing that you have managed to pick up on is grammar and spelling. Maybe it's because you are clueless. Go figure.

Hahahahaha.

Is this ignorant chump still going on...? Hahahaha.

Trying not to read this thread is like picking a pig of a crusty bogey from your nose. You know it hurts, but you just have to do it.

as my client would say: "some people just don't get it".

I have plenty of life experience and 15 years in IT based service industries.

I run my own business.

but I'm commenting on what you've posted. if there's more that we're not aware of which puts this rather odd snipped in context then it might have saved 160 posts to have shared that with us earlier!

but hey - whatever.

*snippet

whoops!

I point to the stars and you look at my finger.

Dibble don't worry about correcting yourself. I will pick up on all of your obvious mistakes, but I won't rub you nose in it. I have nothing to gain.

Semi Skimmed Milk 04 Feb 21:49


Hahahahaha.

Is this ignorant chump still going on...? Hahahaha.

Trying not to read this thread is like picking a pig of a crusty bogey from your nose. You know it hurts, but you just have to do it.



Do you think it's a problem that you don't want to read any of this yet you have commented on it more than most and everytime that you sign-in you hope there's a little bit more for you to read.

You can get help for that.

test
o x

Social skill score out of 10
ZERO

HOW TO WIN FRIENDS AND INFLUENCE PEOPLE
LMAO
Joke post of the year , thanks for posting it, made my day.

Hahahaha azer, you are a compelling read, I have to admit.

Such an annoying tool, but compelling.

And how was your day in the shop today? Abuse anyone? Sack anyone? Force them to listen to your drivel all day?

Hahahahaha. Well, come on, seriously. Are you pulling our plonkers or what...?

I can believe someone could really go on like this (apart from arbboy who has been quiet lately), it simply HAS to be a wind up.

I don't know what you want me to tell you Semi.

I'm the most honest person you are likely to talk to.

Lay off him guys - this thread is Gold imo :D

The funniest thing is people questioning what i'm like away from the computer screen thinking that I wouldn't be the same face to face with someone. You wouldn't believe half the shiit i've had to deal with in life and I wouldn't want to waste my energy telling, but don't regret any of it as it has made me the man I am today.

How many unjust and wrong things happen in the world everyday...I bet none of the pathetic, whiny a s s e d do gooders say anything in a real life situation for fear of being set upon.

Living life behind a computer screen is a very sorry existance.

when in a hole, dig to australia

Seriously unpleasant. Small man syndrome.

Hung like a gerbil and in a dead end job working all the hours God sends for peanuts. If abusing people who are trying to help you over a very trivial matter makes you feel better for it then well done. You truly are that big man and not the pathetic little bully that everyone thinks you are. ;)

Well at least you didn't tell me more of your CV thank fck!

Tbh I am quite surprised. I thought they were a betting company.

Actually Charwell just reading back to your 04 Feb 16:31 post I can't stop laughing out loud to myself with tears streaming down my eyes...

"Been a senior manager for years, as a resutl of my teams spirit and ethic"

blah, blah, blah etc!

Have you read that back to yourself. What a whiny little suck up you must be.

You are somewhere between flipping burgers for a living and cold calling me asking if I want to upgrade my broadband package.

Let me give you a tip. Anyone that's tasted anything close to success doesn't need to tell others about it. The people that don't get the recognition that they crave, crow about insignificant nonsense. But here you can have some praise. McDonalds isn't as bad as it used to be.

Still harping on Princess with no-one listening, you haven't answered any of my questions yet? I shall look in later for your abusive answers :)

In all my years on BF never posted that before. I never boast about personal or poker life. I agree, best kept under wraps. However, I thought it was important that you realise what a pathetic specimen you are and put your miserable boasts into context; no real man speaks to anybody like you have done. As for flipping burgers in Mcdonalds, somebodys got to do it - at least its's an honest wage. But I am afraid that's not me sunshine.

Have you reached Australia yet? You will fit in well there. ;)

When you get to Melbourne, turn right and keep going.

It,s nice to see the poker forum can produce an "All Time Rock Classic" thread!

azertyioup 05 Feb 01:16


Anyone that's tasted anything close to success doesn't need to tell others about it.

Did I ever tell you the time ;-)

Snap BFWCOP111 champion forever (99 rocks)

Absolute carnage on the poker forum as thread after thread appears about below standard customer service.

Posters on this thread are seeeeeeeeeeeeething! :-)

Anyone who's tasted anything close to success and has the work and life experience you claim wouldnt have to moan like F**k about £350 either would they ?

azertyioup 01 Feb 11:44
Semi = moron happy to let this country go to the dogs for politeness sake.

This comment really shows the OP up for what he is. Aparently being polite and behaving in a civil manner is what is wrong with this country. Or is it?

evski 08 Feb 01:07

This comment really shows the OP up for what he is. Aparently being polite and behaving in a civil manner is what is wrong with this country. Or is it?


You sound simple. Going to school and getting an education can**that problem. Good luck.

SirDan 08 Feb 00:44

Anyone who's tasted anything close to success and has the work and life experience you claim wouldnt have to moan like F**k about £350 either would they ?


It's took you all this time to comment and you completly miss the point you buffoon.

why bother with this guy?

he is part of an underclass who thinks it is ok to talk to people in this way its probably the way he has been brought up and has been conditioned into him...its like arguing with religious people however many times you tell them and however logical your arguments might be it just wont get through.

he is clearly enjoying the attention

hear hear.

yes

azertyioup 05 Feb 01:16

Let me give you a tip. Anyone that's tasted anything close to success doesn't need to tell others about it.

I'm quite keen to hear what someone who works in a shop (earning what, £30k-£35k tops?) counts as success.

I earn 24k a year. Not a lot in some peoples eyes, but I live a comfortable, fulfilling life.

Success to me is being true to myself mainly because you come across so many liars and people that will make out that they are something they are not. I have respect and love from the people that matter the most to me in my life. I am proud to be able not be a hypocrit like most people. For instance being against my views in what I percieve to be the right way to treat customers in a customer service situation, but they feel it is quite alright to be racist. I can never be caught out with anything like this because every action that I take I can give good reasoning for and I never waive from my original view as it is what I believe is right in the first place. Not many people can say honestly say this.

I have won plenty of four-figure poker tournaments, beat Vinnie Jones at texas hold-em, played football for Wimbledon FC, losed a proffessional 8-ball pool match to current World Champion Phil Harrison, ran my own business at the age of 16, been abroad on too many occasions to mention, driven a Porsche 911, managed other peoples businesses for them from the age of 18, survived two knife attacks, been fortunate to have a brother who served 12 months in Iraq, mentored hundreds of colleagues. None of this is success. They are just a handful of my experiences.

sorry but driven a porshe 911= hairdresser :)

I'd cut hair for a living to have Porchse 911 :x

survived two knife attacks,

Fcuk these customer service people dont fcuk about these days when your rude to them.

:-)

Pro pool player? Name please.

You honestly think i'd give out my details on here?

lol ok. It just seems strange that a pro pool player makes a point of saying that he lost a match against a fellow pro.

I was on the pro tour for a season. Played the likes of Mick Hill, Ben Flack, Keith Brewer amongst others. Names would only mean something to people that play or watch pool on the rare occasion Sky have it.

Threads gone on too long now. Not sure what point i'm trying to make any more.

I used to play the circuit years ago. I just thought i might know you, but if youre under 40 i probably dont.

Ahh I see. Were you on the circuit before the World rules came in?

Yeah well before. Me and Brewer started out at about the same time.

Ahh. He's a good egg is Keith. Seriously hindered himself over the past few years being heavily involved in organising the Super Tour. Still quality on his day though. I think he made the Quarter Finals of the World Championship last year?

I dont follow the pool much anymore, but back in the day Brewer was the man he must have won more tournies than anyone else in the country.

Were you apart of the recent Senior Tour that was on? I know there were a few blasts from the past in there.

If that crappy list is the height of your achievements then no wonder you are an angry soul.

You earn buttons for the hours you work, you have won a few piddly poker tournaments, and you weren't good enough to make it as a pro pool player. But you can speak to people as though they were something you trod on!

Laughable.

quality thread.

I hope MarkT has noted your address and comes round and back scuttles you ya mouthy little oik.

charwell 13 Feb 00:12

If that crappy list is the height of your achievements then no wonder you are an angry soul.

You earn buttons for the hours you work, you have won a few piddly poker tournaments, and you weren't good enough to make it as a pro pool player. But you can speak to people as though they were something you trod on!

Laughable.


You really are a jealous fool aren't you. People like you don't even know you're alive. If you concentrated on getting the most out of your life then perhaps you might not feel the need to take your inadequecies out on me.

Again though Charwell you are displaying some ugly traits in pretending to understand something that you have no idea about. Most proffessional pool players work for a living too. This is down to the pathetic prize money available. The World Champion would barely get £10,000 for his troubles so you can now see that it is not feasable to make a living from pool alone. There are so many top-class players out there that scrap for the little that's on offer I had to make a choice whether I wanted to pursue it or not. I chose not to, but it's just one of the many things that I have achieved in my life that I am proud of and I have no regrets.

Stop being sour and get out there and do something with your life.

azertyioup 13 Feb 10:37

You really are a jealous fool aren't you. People like you don't even know you're alive. If you concentrated on getting the most out of your life then perhaps you might not feel the need to take your inadequecies out on me.

Stop being sour and get out there and do something with your life.


Just pick up the phone and sl4g off some help centre worker.

:) Azert!

I certainly do not feel inadequate and have lived, and live, a very fine life thanks. Unlike you I don't feel it relevant to list some two bob bit achievements. Suffice to say I certainly don't feel inadequate enough to berate some poor soul for a slight delay in transferring tuppence ha'penny in time! This thread highlights who has a chip on their shoulder.

If you cannot see your own failings then I am not going to waste any more time in trying to get you to consider how you treat people.

Please don't apologise for pretending to understand something you have no life experience in once again!

Guesser.

Yeah, you're right - I have no experience of belittling staff for $50 poker withdrawls. I withdraw from my account in denominations of thousands and let the standard 4 days bank transfer take its course. Case closed big man.