Hi - I've installed firefox 4 and extras doesn't work anymore. Are there any plans to get a version for FF4 please as the watch list is the best part of betfair? Thanks. PS hope you liked the plug I gave in the last 'forum chat'
Hi - I just wandered by to see what was going on and found this thread. My job's changed a fair bit since knocking out Betfair Extras (so apologies for not seeing this before) but I'll try and find a bit of time to sort this out either Tuesday or Thursday this week so long as it's something simple like the version numbers now going higher than anticipated (which is quite likely).
And billy, yes, I did notice your plug in the live chat and had a little smug chuckle. Thanks!
Hi - I just wandered by to see what was going on and found this thread. My job's changed a fair bit since knocking out Betfair Extras (so apologies for not seeing this before) but I'll try and find a bit of time to sort this out either Tuesday or Thu
I've got a few bits to do first but then I'll look at it this afternoon. If I can't get it published today I'll either put is somewhere else you can get at, or offer to email it back to those that email me (I can't look up your email addresses).
I've got a few bits to do first but then I'll look at it this afternoon. If I can't get it published today I'll either put is somewhere else you can get at, or offer to email it back to those that email me (I can't look up your email addresses).
Apologies all but I can't track down the person I need with the access rights to update the requisite files on labs.betfair.com, so this will have to wait until tomorrow. The watch window page (always served from labs.betfair.com) needs updating too, so I can't just email out the new XPI - it won't do you any good until the labs page is updated.
Sorry about that, but we're nearly there...
Apologies all but I can't track down the person I need with the access rights to update the requisite files on labs.betfair.com, so this will have to wait until tomorrow. The watch window page (always served from labs.betfair.com) needs updating too,
I'm still on fox 3.6.18 and since last week I can't access the watch window either.
I wondered if it was related to the fox update so I rolled it back but still the watch window didn't work.
Then I tried disabling fox 'better privacy' in case an update to that had caused the watch window problem, but still no go.
Another problem I have is that I can't login to chat any more, always get 'authentication failed' without having changed any settings.
Does anyone know of any software you can buy that provides the feature of the watch window? It is such a useful feature but has always been sidelined at Betfair so if there were standalone software, I'd pay for it.
I'm still on fox 3.6.18 and since last week I can't access the watch window either.I wondered if it was related to the fox update so I rolled it back but still the watch window didn't work.Then I tried disabling fox 'better privacy' in case an update
FF v3.6.18 is one of the versions I tested with the latest version of Extras and it's working. This has just been published but I've noticed I've stupidly left a bit of debug code so don't update just yet.
More haste, less speed...
FF v3.6.18 is one of the versions I tested with the latest version of Extras and it's working. This has just been published but I've noticed I've stupidly left a bit of debug code so don't update just yet. More haste, less speed...
And it's there. v2.1.21 is the one to look for (2.1.20 was my debug version).
If you still have problems (other than the known problems you were putting up with before it all stopped working) let me know. While it's still fresh in my mind it may be trivially fixable.
I also fixed the silks images in the watch window, although I doubt that was a widely used/cared about feature!
florimel, let me know if you still have problems and I'll try and work out what's going wrong for you. I think Extras chat has stopped working because of internal infrastructure changes - there's been a lot of restructuring going on so I suspect the required chat server has moved or has been accidentally killed. I'll find out.
And it's there. v2.1.21 is the one to look for (2.1.20 was my debug version).If you still have problems (other than the known problems you were putting up with before it all stopped working) let me know. While it's still fresh in my mind it may be tr
Florimel, one thing we did find on Extras was not to close the betfair tab (by for instance opening a new website) and then going back to the betfair website. Although you stay logged in, the watch list disappears.
Florimel, one thing we did find on Extras was not to close the betfair tab (by for instance opening a new website) and then going back to the betfair website. Although you stay logged in, the watch list disappears.
Hi, I removed the Labs tabs because I noticed the tabbing system had changed and it needs a rethink to work tidily. I presumed no-one would miss it (or notice it - how wrong was I).
Could you describe what happens? Do you see the Extras icons next the runners (or the market heading)? Does the watch window pop up after clicking the watch icons? If it does, is it staying empty?
Hi, I removed the Labs tabs because I noticed the tabbing system had changed and it needs a rethink to work tidily. I presumed no-one would miss it (or notice it - how wrong was I).Could you describe what happens? Do you see the Extras icons next the
Extras will be the top thing as it's the most recently changed.
Within Firefox you could select Add-ons from the Tools menu to see if Extras is still there, is the latest version, and is definitely enabled.
Or just go to the Labs page and install again.
labs.betfair.comExtras will be the top thing as it's the most recently changed.Within Firefox you could select Add-ons from the Tools menu to see if Extras is still there, is the latest version, and is definitely enabled.Or just go to the Labs page a
I checked the add-ons and had the latest version, enabled. So, given that no icons show up next to markets, I uninstalled it, went to labs and re-downloaded it. I'm still not getting any icons next to markets, although I can bring up the watch window with saved stuff in it from 2nd July by using the icons along the top.
Hi, Thanks Larry.I checked the add-ons and had the latest version, enabled. So, given that no icons show up next to markets, I uninstalled it, went to labs and re-downloaded it. I'm still not getting any icons next to markets, although I can bring
Ok, I'll to have a think about next steps to diagnose why you're seeing something different in the same browser version. I'm on a train right now and this forum is a struggle to operate with a phone.
If anyone else can confirm that it's working again for them I'd be grateful.
Thanks for patience so far, florimel, I'm sorry we haven't sorted this out yet.
Ok, I'll to have a think about next steps to diagnose why you're seeing something different in the same browser version. I'm on a train right now and this forum is a struggle to operate with a phone.If anyone else can confirm that it's working again
I uninstalled fox and reinstalled v5.0.1 to try to get the extras working again. Now I get them working intermittently, about one in five times I open Betfair on this clean installation.
I uninstalled fox and reinstalled v5.0.1 to try to get the extras working again.Now I get them working intermittently, about one in five times I open Betfair on this clean installation.