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Win only - Sp only
13 Jun 10 17:38
Joined:
Date Joined: 30 Oct 08
| Topic/replies: 4,965 | Blogger: Win only - Sp only's blog
Stolen a years subcription from my bank account €208 and refusing to refund, no interest in the "package" since they lost Racing UK and have since re subscribed to racing UK.

Customer services person point blank refusing to cancel or make any refund stating I agreed to the terms in 2005.

A desperate company obviously trained to steal. Pathetic
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Report dlarssonf June 13, 2010 5:39 PM BST
yep an awful despicable company, I had dreadful trouble with them but i won in the endGrin
Report ko2 June 13, 2010 5:42 PM BST
yeah they are the lowest of thr low
Report Win only - Sp only June 13, 2010 5:43 PM BST
dlarrson. any advice with how I win this?

Some rude scottish fellow basically sticking two fingers at me, no correspondance or notice that this money would be coming out- surely I can get this back somehow?
Report dlarssonf June 13, 2010 5:46 PM BST
mate I would love to advice you but I don't know the full circumstances in your case so I wouldn't want to mis advice you.

They basically took money of me that they shouldn't and it took a solictor's letter ( a mate of mine ) to get it back.  They **** themselves ( like most companies ) if they think they will have to go to court and it could cost them extra hassle etc.

First thing I would do though , is tell your bank under no circumstances to give them any money etc
Report scoobyknows June 13, 2010 6:07 PM BST
very easy to get it turned on, but try and get it turned off!Cry
Report da fallon factor June 13, 2010 6:28 PM BST
shower of **** ive had terrible trouble with them before in the past,i too lost intrest in them when they lost the golf soccer ruk etc,they wouldnt let me cancel subscripyion so i just told the bank to stop the direct debit and sent setanta a few emails of what i thought of them,havent heard from them since the ****
Report Win only - Sp only June 13, 2010 6:34 PM BST
Thanks lads, think I have an out if the bank will bounce the direct debit (only came out friday), if not ill go down the letters route.

I actually said to the man,"look ill pay for a month, switch me off now and refund the rest", he point blank refused.

They must be on there knees... Like I would pay 200 a year for the odd magiers league game .. the rest is already on the terrestrial channels.

Cheeky Cu***
Report RedSox June 13, 2010 6:46 PM BST
When you first subscribed, you must have agreed to pay a full year in advance (to avail of some kind of offer?)

And every year since, they have taken a full year out in advance?

Assuming you paid a full year in June of 2009, did you inform them at any stage in the interim that you would not be renewing in 2010 when the year was up?

It seems a lot of people have had problems with them
http://forums.moneysavingexpert.com/showthread.php?t=1105281

I know when I tried to get rid of them, I was on a monthly payment and I lost 2 months while trying to cancel it, I didn't bother chasing up on it - too much bother, I just gave up when I finally had them cancelled.
Report ricky butcher June 13, 2010 6:48 PM BST
You only have yourselves to blame imo. It's easy to cancel these things ahead of time and should have started by cancelling with your bank.
Report The Padster June 13, 2010 7:06 PM BST
Notice they have the Aust -Irl cricket match next week.Was going to subscripe but won't now after hearing all this.
Report Win only - Sp only June 13, 2010 7:06 PM BST
ricky, I thought when they went belly up that was the end of it, incorrectly assumed I would have to re-subscibe if I wanted it.

should have cancelled dd agreed, just an oversight
Report Jockey Full Of Bourbon June 13, 2010 7:20 PM BST
claiming a fiver off me after i switched to UPC,i have refused to pay after i told them to cut me off,they have since told me they will pass on the €5 debt to a third party
Report Win only - Sp only June 13, 2010 7:26 PM BST
Laugh
Report observerirl June 14, 2010 1:45 PM BST
They're nearly as bad as a certain Irish bookmaking Firm. Getting a fair hearing from either is unlikely. They obviously follow the same principle when it comes to customer relations and service. In fact if it were'nt for the Scotish accents you'd swear you were talking to the same group.
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