Betfair downgraded jockey silks ruining in-running

yes

just put up similar. thought it was me

can you switch supplier? surely there is one rights-holder?

mine no different

forum iffy for an hr, not seen anything diff on silks either BA or main site

odd. they are a lot worse here and wherever the tigre is

Same here, they have changed recently to completely fill the box but the quality is lessened, today there is a version that shows them almost flourescent and pixelated looking, put them back to where they sort of fill 3/4 of the box which makes them solid and learer to identify.

clearer

we've had selective stuff before where some users see different to others, it's normal here, just tried turning off and on for silks and came back same

the colours for UK racing seems the same, but for the irish racing the silks don't fill the box in gruss and they also look like the crap silk graphics they use for french or south african racing

they changed in the standard wen ui for me. not positively !

The UK racing silks have changed, they are larger but messier, the silks I used to have filled 3/4 of the box but were far clearer.

not as aesthetically pleasing. to put it mildly

possibly Duffy , i can't remember how they are meant to look . i thought they might look a bit crappy the last week or so , similar to the silks for the foreign racing .

i think they tried to do this years ago and people complained so they changed it back

the new graphs are tish as well. to be fair the functionality has improved, but the data is corrupt!

Wood bee more concerned about lv  being a phurlong behind than colours.

Newcastle a prime example, why is it so bad?

Cider - I rather like the new graphs - what have you spotted that is corrupt in the data?

longbridge05 Mar 26 11:25Joined: 25 Nov 10 | Topic/replies: 4,971 | Blogger: longbridge's blog
Cider - I rather like the new graphs - what have you spotted that is corrupt in the data?

Every time that I manage to convince myself that you actually aren't Betfair's Director of Product Development - you go and write something like that! ^

wtf with the flat silks today ?

all grey

Clouded.  The colour descriptions have been missing for days. The images, although poorer are only relevant with the proper descriptions.   Perhaps with the new images we will be having Jim Joel's colours as Dark Grey with Dark Pink Cap.

another corrupt aspect of the graphs is the totals matched (traded) at prices are not accurate- which is alarming for a company that maintains a peer to peer stance- but that is not new

im struggling with these colours. scared to click in case ive got the wrong one. made a cobblers of thurles so far

and my reflexes, already glacial have slowed further due to the uncertainty

how are you viewing this, im using 2 24 inch monitors pc desktop, sometimes 4 screens and im not having issues with colours?

is it a laptop problem or display settings issue?

mostly viewing through tears

tried with desktop and laptop, same with both on 21 inch monitors. tried shrinking and enlarging. rubbish but im a bit fick

i have a difference between BA and main site but always have had, maybe my settings just make it ok but ive not noticed any change and i've not adjusted anything so weird

id naturally assume id finally gone but others having the same prob. doing me melon in and chelt coming up

might end up cutting colours out of rp as used to happen for the frog racing 

u don't need to do that. if u r having issues next week i can help u sort screen set up without sticking the rp to your desk

will send you a good vintage if you do

did you see that last race at saint cloud?

winner clear and still backable at 9 and i only stopped when i thought it was too good to be true and id missed something. and bearing in mind the delay

but got paid and saved me wretched day 

There's clearly been a change, the colours used to be encased into about 3/4 of the box, not filling the whole box like one big blob, that's the UK stuff, the irish stuff never used to be flourescent and pixelated like it is now, it's clearly different and if anyone thinks there hasn't been a change, hover over the colours and see if the description appears!

I DM'd Betfair to complain. Apparently the change is permanent due to a change in the provider of the silks images.

I emailed gruss and Gary there said he'd send me a link or download or whatever in a couple of days to be able to adjust the silks.

You can adjust the row heit now which might help some.

height

Cheers Duffy - adjusting the row height does help a little but does limit the number of runners viewable in large field hcaps. Hope the Gruss link helps fix things. Just checked the previous version of the silks - the jockey caps are much bigger, colours richer and with better contrast and truer to reality and the shape of the silks is more rounded and not angular with more white space around them making identification easier.

@TM

"Every time that I manage to convince myself that you actually aren't Betfair's Director of Product Development - you go and write something like that! ^ Grin"

I genuinely like them, especially the ability to zoom in on a timeframe or just see in-running.

@Cider

Sorry, couldn't make out what was the issue with the graphs you meant other than the total traded amounts - I confess I had not picked the latter up, will see what I can find to check them against.

The enlarged block colours for the UK racing look much sharper and brighter today IMO, the irish ones still poor.

The absence of the description when you hover the mouse over them is just as big a problem as when the colours don't seem to quite match the shade the jockey is wearing, at least the description helps in removing some ambiguity.

@ Longbridge - I like them too (as a concept) but sadly the graphs and the charts have about as good a relationship with each other, as Charles had with Diana!

So I have to I agree with cider

Cider03 Mar 26 16:54Joined: 29 Aug 02 | Topic/replies: 67,596 | Blogger: Cider's blog
the new graphs are tish as well. to be fair the functionality has improved, but the data is corrupt!

I will have to look more closely and see if I can replicate/understand Cider's viewpoint - thanks.

The graph shows circa 270 matched top, however the figures show a material match at 530 (another at 450). That was just a random example, but the graphs don't match the activity, effectively. Or can't be relied upon. Maybe they filtered out a minimum back price, but the layer (or layers) has bet over £2K. That's just daft. Filter out 1p and 2p if you want for sure, not material bets.

How the colours are displayed for the Meydan racing today is what we want to get back to.

Cider - thanks - I had noticed that the extreme prices do not always show on the default view, but I thought I recalled that they showed when zoomed in to the time period in question - I hall have another proper look on tomorrow's racing. Thanks again.

100% agree duffy

did you see that last race at saint cloud?

winner clear and still backable at 9 and i only stopped when i thought it was too good to be true and id missed something. and bearing in mind the delay


sorry missed this, yes the winner got matched at 999 half furlong out and i'd imagine someone was chucking a bit back before the close

There is another issue that I thought I spotted a coupledays ago and that Irish race saw it too, where you've got horses from the same ownership the colours are not differentiating the cap colours, can't remember if it was on a UK race or Irish the other day, but if it's across the board it's going to be a nightmare with the Gigginstown and JP horses next week.

16.02 naas 2moro shows diff caps on main site & for me on BA, i've not seen that happen either i must be going blind

Yeah me too, hopefully false alarm then, that last race though at Dundalk had the same ownership on the winner and another and the caps were the same, perhaps that one and the one the other day were anomalies.

your boys have mounted a bit of a recovery, sad times for us abu's

I've noticed the lack of differentiation on the caps too duffy. The drop in quality is a backward step. Seems we now have 3 different types of silks graphics - UK, Ireland and Meydan. What a mess.

elise,

back down to earth the other night though, there may be a slight case of over achieving going on , much the same as Villa have enjoed all season where singular moments of quality have papered over the cracks somewhat, it may be that games like the other night are a blessing in disguise...that's how I'm spinning it anyway

the silks for the irish meetings are terrible

they switched suppliers a few weeks ago for commercial reasons : to save money , but we get a downgraded service now

Betfair has gone for the cheapest product. As such the quality has suffered.

May 11, 2026 -- 4:38PM, harold_lloyd wrote:

the silks for the irish meetings are terriblethey switched suppliers a few weeks ago for commercial reasons : to save money , but we get a downgraded service now

Appears I can no longer read the horse name, nor see half the silks on my API. But yes, only Irish meetings so far.