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faciletigre
03 Mar 26 15:56
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Date Joined: 13 Mar 04
| Topic/replies: 143 | Blogger: faciletigre's blog
Anyone else noticed Betfair have changed the jockey silks to a worse quality - showing up more pixelated and less colour accurate for me on Gruss in running grid and making it harder to identify horses? Word is Betfair have switched silks supplier.

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Replies: 52
By:
Busyfool
When: 03 Mar 26 16:08
yes

just put up similar. thought it was me

can you switch supplier? surely there is one rights-holder?
By:
Rico-Dangleflaps
When: 03 Mar 26 16:12
mine no different
By:
elise
When: 03 Mar 26 16:15
forum iffy for an hr, not seen anything diff on silks either BA or main site
By:
Busyfool
When: 03 Mar 26 16:19
odd. they are a lot worse here and wherever the tigre is
By:
duffy
When: 03 Mar 26 16:22
Same here, they have changed recently to completely fill the box but the quality is lessened, today there is a version that shows them almost flourescent and pixelated looking, put them back to where they sort of fill 3/4 of the box which makes them solid and learer to identify.
By:
duffy
When: 03 Mar 26 16:23
clearer
By:
elise
When: 03 Mar 26 16:28
we've had selective stuff before where some users see different to others, it's normal here, just tried turning off and on for silks and came back same
By:
harold_lloyd
When: 03 Mar 26 16:37
the colours for UK racing seems the same, but for the irish racing the silks don't fill the box in gruss and they also look like the crap silk graphics they use for french or south african racing
By:
Cider
When: 03 Mar 26 16:48
they changed in the standard wen ui for me. not positively !

By:
Cider
When: 03 Mar 26 16:49
By:
duffy
When: 03 Mar 26 16:50
The UK racing silks have changed, they are larger but messier, the silks I used to have filled 3/4 of the box but were far clearer.
By:
Cider
When: 03 Mar 26 16:53
not as aesthetically pleasing. to put it mildly
By:
harold_lloyd
When: 03 Mar 26 16:53
possibly Duffy , i can't remember how they are meant to look . i thought they might look a bit crappy the last week or so , similar to the silks for the foreign racing .

i think they tried to do this years ago and people complained so they changed it back
By:
Cider
When: 03 Mar 26 16:54
the new graphs are tish as well. to be fair the functionality has improved, but the data is corrupt!
By:
breadnbutter
When: 03 Mar 26 21:55
Wood bee more concerned about lv  being a phurlong behind than colours.

Newcastle a prime example, why is it so bad?
By:
longbridge
When: 05 Mar 26 11:25
Cider - I rather like the new graphs - what have you spotted that is corrupt in the data?
By:
The Management
When: 05 Mar 26 11:49
longbridge05 Mar 26 11:25Joined: 25 Nov 10 | Topic/replies: 4,971 | Blogger: longbridge's blog
Cider - I rather like the new graphs - what have you spotted that is corrupt in the data?


Every time that I manage to convince myself that you actually aren't Betfair's Director of Product Development - you go and write something like that! ^ Grin
By:
clouded leopard
When: 05 Mar 26 13:11
wtf with the flat silks today ?

all grey
By:
blackbarn
When: 05 Mar 26 13:20
Clouded.  The colour descriptions have been missing for days. The images, although poorer are only relevant with the proper descriptions.   Perhaps with the new images we will be having Jim Joel's colours as Dark Grey with Dark Pink Cap.
By:
Cider
When: 05 Mar 26 14:22
By:
kjansch
When: 05 Mar 26 14:31
another corrupt aspect of the graphs is the totals matched (traded) at prices are not accurate- which is alarming for a company that maintains a peer to peer stance- but that is not new
By:
Busyfool
When: 05 Mar 26 15:35
im struggling with these colours. scared to click in case ive got the wrong one. made a cobblers of thurles so far

and my reflexes, already glacial have slowed further due to the uncertainty
By:
elise
When: 05 Mar 26 15:43
how are you viewing this, im using 2 24 inch monitors pc desktop, sometimes 4 screens and im not having issues with colours?

is it a laptop problem or display settings issue?
By:
Busyfool
When: 05 Mar 26 16:02
mostly viewing through tears

tried with desktop and laptop, same with both on 21 inch monitors. tried shrinking and enlarging. rubbish but im a bit fick
By:
elise
When: 05 Mar 26 16:05
i have a difference between BA and main site but always have had, maybe my settings just make it ok but ive not noticed any change and i've not adjusted anything so weird
By:
Busyfool
When: 05 Mar 26 16:15
id naturally assume id finally gone but others having the same prob. doing me melon in and chelt coming up

might end up cutting colours out of rp as used to happen for the frog racing  Crazy
By:
elise
When: 05 Mar 26 16:21
u don't need to do that. if u r having issues next week i can help u sort screen set up without sticking the rp to your desk
By:
Busyfool
When: 05 Mar 26 17:02
will send you a good vintage if you do

did you see that last race at saint cloud?

winner clear and still backable at 9 and i only stopped when i thought it was too good to be true and id missed something. and bearing in mind the delay

but got paid and saved me wretched day  Tongue Out
By:
duffy
When: 05 Mar 26 17:16
There's clearly been a change, the colours used to be encased into about 3/4 of the box, not filling the whole box like one big blob, that's the UK stuff, the irish stuff never used to be flourescent and pixelated like it is now, it's clearly different and if anyone thinks there hasn't been a change, hover over the colours and see if the description appears!
By:
faciletigre
When: 05 Mar 26 17:31
I DM'd Betfair to complain. Apparently the change is permanent due to a change in the provider of the silks images.
By:
duffy
When: 05 Mar 26 17:42
I emailed gruss and Gary there said he'd send me a link or download or whatever in a couple of days to be able to adjust the silks.

You can adjust the row heit now which might help some.
By:
duffy
When: 05 Mar 26 17:42
height
By:
faciletigre
When: 05 Mar 26 18:22
Cheers Duffy - adjusting the row height does help a little but does limit the number of runners viewable in large field hcaps. Hope the Gruss link helps fix things. Just checked the previous version of the silks - the jockey caps are much bigger, colours richer and with better contrast and truer to reality and the shape of the silks is more rounded and not angular with more white space around them making identification easier.
By:
longbridge
When: 06 Mar 26 15:51
@TM

"Every time that I manage to convince myself that you actually aren't Betfair's Director of Product Development - you go and write something like that! ^ Grin"

I genuinely like them, especially the ability to zoom in on a timeframe or just see in-running.

@Cider

Sorry, couldn't make out what was the issue with the graphs you meant other than the total traded amounts - I confess I had not picked the latter up, will see what I can find to check them against.
By:
duffy
When: 06 Mar 26 15:58
The enlarged block colours for the UK racing look much sharper and brighter today IMO, the irish ones still poor.
By:
loper
When: 06 Mar 26 16:04
The absence of the description when you hover the mouse over them is just as big a problem as when the colours don't seem to quite match the shade the jockey is wearing, at least the description helps in removing some ambiguity.
By:
The Management
When: 06 Mar 26 16:08
@ Longbridge - I like them too (as a concept) but sadly the graphs and the charts have about as good a relationship with each other, as Charles had with Diana!

So I have to I agree with cider Shocked

Cider03 Mar 26 16:54Joined: 29 Aug 02 | Topic/replies: 67,596 | Blogger: Cider's blog
the new graphs are tish as well. to be fair the functionality has improved, but the data is corrupt!
By:
longbridge
When: 06 Mar 26 16:17
I will have to look more closely and see if I can replicate/understand Cider's viewpoint - thanks.
By:
Cider
When: 06 Mar 26 16:28
The graph shows circa 270 matched top, however the figures show a material match at 530 (another at 450). That was just a random example, but the graphs don't match the activity, effectively. Or can't be relied upon. Maybe they filtered out a minimum back price, but the layer (or layers) has bet over £2K. That's just daft. Filter out 1p and 2p if you want for sure, not material bets.
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