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Davros
12 Dec 24 14:02
Joined:
Date Joined: 09 Mar 02
| Topic/replies: 648 | Blogger: Davros's blog
Any suggestions on the above bookmaker?  (Substitue the X in the title with a number between 7 and 9).

Opened account.
2 weeks later deposited a small amount.
2 weeks later couldn't log on and was told I had to submit a selfie with Iad etc.  I never placed a bet with them.

Contacted them via live chat and was jerked around by simpletons for an hour and told they would keep my deposit unless I provided the 3 lots of docs.  I don't want to but want my deposit returned.  I've run out of people to contact!  Any help appreciated.
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Report Davros December 12, 2024 2:02 PM GMT
Obviously not a selfie with my lad.  I meant to type ID.
Report howard December 12, 2024 2:07 PM GMT
proof of address and passport or driving licence.  Nobody could need more than that.
Report tanglefoot December 12, 2024 2:13 PM GMT
Best not to open betting accounts with shysters,my only two accounts now betfair and b365, **** ok.
Report hulk23 December 12, 2024 2:17 PM GMT
tell them you've changed your mind and you'd like your deposit back.  they can either send it back or you will reclaim it through the small claims court, either way they will not be keeping it
Report TameTheTiger December 12, 2024 2:22 PM GMT
same thing happened to me with hilly wills. £500, never bet because i didnt like their website. wudnt let me withdraw, but said i could bet with it. every photo i sent they said wasnt clear enough to read. i had to back with them (find losers) and lay on here to get it back
Report sparrow December 12, 2024 2:24 PM GMT
Why did you want an account with these people?  better prices being offered?
Report hulk23 December 12, 2024 2:27 PM GMT
far too gullible.  ok corral tried with me.  sent them a letter before action, head honcho phoned, no need for that mr hulk monies are back in your account sorry for the confusion.  you threaten the scumbags with the judiciary ... and they crumble.
Report TameTheTiger December 12, 2024 2:33 PM GMT
quite surprised your real name is hulk.
Report youresomean December 12, 2024 2:37 PM GMT
That must be what frightened them
Report jamee1 December 12, 2024 2:39 PM GMT

Dec 12, 2024 -- 8:37AM, youresomean wrote:


That must be what frightened them


LaughLaughLaugh

Report hulk23 December 12, 2024 2:42 PM GMT
just trying to help chaps, but please feel free to let them ride you.

""wudnt let me withdraw, but said i could bet with it""


ffs LaughLaugh
Report hulk23 December 12, 2024 2:52 PM GMT
spent the next 3 days betting 6/1 shots with them, laying them at 8.4 here and sh!tting yourself in case they won ...

ScaredLaugh
Report TameTheTiger December 12, 2024 3:07 PM GMT
backed with them when shorter to lay on here. markets move fast and their odds didnt update quickly enough. lost the 500 to them, but made 650 on here.
Report hulk23 December 12, 2024 3:13 PM GMT
then you woke up ...
Report TameTheTiger December 12, 2024 3:15 PM GMT
thats how i got restricted by 356 after a week or so, and lads in one day. they dont like arbers
Report hulk23 December 12, 2024 3:17 PM GMT
backed with hilly wills when shorter to lay on here

sounds reasonable.  pmsl Happy

i presume you then deposited another £500 and did exactly the same thing.

and then another £500.  oh no, sorry i forgot.  you're talking bullsh!t, sorry.  i thought you had a system tigger.
Report sparrow December 12, 2024 3:20 PM GMT
Why did you want an account with these people?  better prices being offered?



As usual, no answer.
Report TameTheTiger December 12, 2024 3:25 PM GMT
it was a few years ago now, pre covid. i would have been restricted by them very quickly anyway, i was just getting what i could while i could.
Report hulk23 December 12, 2024 3:25 PM GMT
hilly wills. better prices being offered?

you avin a laugh bird ?
Report howard December 12, 2024 3:25 PM GMT
Like everyone that bets with bookies they are looking for ricks an hour or two ( or more )  before the event.
Report TameTheTiger December 12, 2024 3:27 PM GMT
correct howard.
Report ease December 12, 2024 3:31 PM GMT
Why haven't the Gambling Commission stopped these theiving practices by online betting companies? What the hell are they for ?
If they want ID they obviously must be made to ask for it BEFORE taking even a fiver from a customer. Such a simple thing yet the GC are too incompetent to enforce it.
Report sparrow December 12, 2024 3:33 PM GMT
And then worry about getting deposits back etc.
Report hulk23 December 12, 2024 3:34 PM GMT
every bookie is looking for people who are looking for ricks an hour or two ( or more )  before the event.

like a fookin hawk.


touch one and ya gone. 

and he'll add ya name to the list, the one they definitely don't pass around Wink
Report TameTheTiger December 12, 2024 3:36 PM GMT
correct hulk.
Report sparrow December 12, 2024 3:52 PM GMT
Close them all down for me.
Report the dealer December 12, 2024 4:25 PM GMT
I never ever got why, they were so bothered about arbers. After all they often gave away the value to secure a tenner.
Report Davros December 12, 2024 4:39 PM GMT
Thanks everyone - I'm following up with some of the suggestions.  Assuming my remaining email route proves unsuccessful, I'll send an LBA to their head office.  Obviously arbing etc isn't the issue here as they never actually let me have a bet.

Sparrow - apologies I wasn't able to reply within your preferred timeline.  I signed up as I often bet on low liquidity horse markets that betfair don't offer - such as betting without favourite, so the more the merrier to get money on.  Big mistake.  Judging from the general reviews I should have checked beforehand.
Report ease December 12, 2024 4:55 PM GMT
Good luck Davros, let us know how you get on retrieving your own money from the theives
Report impossible123 December 12, 2024 4:56 PM GMT
Do all of us a favour and contact IBAS. Just ask whether it was appropriate and legally sound a bookie could approve a new account and accept a deposit then insist on a photo ID verification even before a bet had been placed? And, threatened no return of deposit until the request for ID verification initiated and approved.

Why do bookies not do a due diligence eg thorough ID verification before approval and acceptance of account and deposit?
Report Davros December 12, 2024 5:07 PM GMT
Thanks ease - will do.

impossible - IBAS advise waiting to see of the company resolve it first. I'll pursue that once that avenue is closed.  Cheers for the tip - forgot about them.
Report Angela Rebecchi December 12, 2024 5:40 PM GMT
bookies should have to lay to £500 liability any event and never be able to restrict. how the GC allow them to basically only allow mug/problem gamblers is a sham.
Report sparrow December 12, 2024 7:21 PM GMT
No worries, davros.
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