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broady
03 Feb 23 13:34
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Date Joined: 29 May 10
| Topic/replies: 102 | Blogger: broady's blog
i have had my account suspended by the security team but they say they wont give me a reason. I only bet small stakes but have previously been barred from promotions such as money back up to a tenner if 2nd or 3rd . I asked about any live bets as i have a fiver on Haaland to score 45 plus goals at 50 to one and they have said any bets are void but not mentioned a refund. Seems criminal to me.

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Replies: 59
By:
longbridge
When: 03 Feb 23 13:37
Bet void = refund surely, in any circumstances?

Would be interested to know what you have done to get Security involved - multiple accounts?
By:
The Management
When: 03 Feb 23 13:38
Racing is hard ..... betting on it is even harder.
By:
broady
When: 03 Feb 23 13:42
im a 66yr old pensioner and bet small stakes. They mentioned chargebacks but there havent been any.
By:
swiftynifty
When: 03 Feb 23 13:45
They took the bet , they must honour the bet if it cops. Annoyingly you may need to go down this route

https://www.ibas-uk.com/consumers/register-with-ibas/
By:
longbridge
When: 03 Feb 23 13:58
@swifty

"They took the bet , they must honour the bet if it cops."

Yes but.  If the're closing his account because they no longer want the OP's business because he's "shrwed", yes they need to pay out his already-placed bets.

Hence why I asked about Security - if he's being closed for multiple accounts (technically fraud), anti-money laundering, terrorist financing or any of the things you would expect to see a Security department involved in, then no such chance.
By:
Hayden
When: 03 Feb 23 14:01
It's not as simple as they took the bet so honour it as several reasons why they wouldn't be obliged to do so , however....

No refund on voided bets seems odd unless deemed fraudulent in some way.

Can you copy & paste their comments ?
By:
FOYLESWAR
When: 03 Feb 23 14:20
dodgy koonts just to say never accept their promos free bets psins or whatever and most important of all dont dare win.
By:
cobra sam
When: 03 Feb 23 14:29
If they’ve taken a bet when account was open ,they will honor it,ie the Haaland  bet…Unless there’s more to the story,,as someone else said..contact ibas….they can’t void bets they’ve already taken,,,unless they want to return stakes on all losers ,,,,hmmmm…..never heard of we are voiding all bets ? Is it your account ?
By:
hulk23
When: 03 Feb 23 14:32
security team = some d!ckhead with an MA in Digital Media Production from Sheffield Hallam University.
By:
racing6699
When: 03 Feb 23 14:40
Sky bet was the first account and only account i ever got actually closed. Others were just restricted. However Sky bet (it was probably around 10-12 years ago) wrote me a threatening email saying that they suspected fraud/abuse or some words like this from me and would take legal action against me if i ever bet with them again. Literally i couldnt belive what i read. I thought how low a bookmaker can get to write things like that - just because you have applied some skill and experience to select some racing winners. I had done literally nothing other than have an account and bet on horses mainly. I was probably 3-4k up approx. What bullys! And typical of bullies who they really are: pick on are the weak and defenceless with BS bravado examples to everyone else
By:
Trident
When: 03 Feb 23 14:42
Filth, stay away from Sky Bet is my advice.
By:
casemoney
When: 03 Feb 23 14:57
W'nkers
By:
hulk23
When: 03 Feb 23 14:59
maybe get broady a slot on their tv advert

i had a fiver on Haaland to score 45 plus goals at 50/1 & they're trying to close my account before they have to pay me out ..... haaaard
By:
blunder
When: 03 Feb 23 15:24
You can't void any bet once struck,unless the incorrect price was given , pretty much only fraud can stop the bet having to be honoured.
By:
racing6699
When: 03 Feb 23 15:33
Yes but what bookies can and will do is tie you up in procedures and delays - in the hope you give up
By:
Dr Crippen
When: 03 Feb 23 16:52
Not another bookie bashing thread. Lol.
By:
dave1357
When: 03 Feb 23 17:27
Trident • February 3, 2023 2:42 PM GMT
Filth, stay away from Sky Bet is my advice.


They are in the same group as betfair

To OP have you ever self excluded from paddy power, poker stars/full tilt or betfair? Excluded from one means excluded from all.
By:
hulk23
When: 03 Feb 23 18:12
they didn't decide he was "excluded from all" until Haaland bagged his 25th goal of the season ?
By:
Jack Bauer "24"
When: 03 Feb 23 18:28
He would not be able to log on here and post if he had self-excluded from one of the Flutter brands.
By:
broady
When: 03 Feb 23 18:48
This is part of the response i received
We do apologise for the inconvenience this may cause you but the security team have made the business decision to no longer offer you our services here at Sky Betting And Gaming. This does mean that the account will not be reopened and you will not be able to create another account in the future.

The Security team do not have to disclose any further information with us so unfortunately we are unable to provide any further information on the matter. Please respect this decision as it will not be reconsidered. Once again we do apologise for the inconvenience and frustration this may have caused you.
By:
broady
When: 03 Feb 23 18:51
And this



Any live bets on the account will no longer be valid we're afraid as the account has now been closed due to the reasons above.

Apologies for any inconvenience caused. this
By:
hulk23
When: 03 Feb 23 18:57
unless you're a Grade A muggins, you will eventually receive this message from any online bookmaker.  it basically means they've had enough of you for a variety of reasons - not losing quickly enough, winning, betting carefully, taking good prices etc.  just make sure you get your Haaland bet honoured and forget all about them.  eventually the mugs will dry up and they'll go the same way as Betbright and the rest of them
By:
geoff m
When: 03 Feb 23 18:58
I would go back to them and ask for the bet to stand otherwise you will take further action.
Dont let the scamming b@st@rds get away with it.
By:
dave1357
When: 03 Feb 23 19:02
def - and I would ask them to provide you with all information held on you

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/
.
By:
broady
When: 03 Feb 23 19:06
personally not bothered if I never bet with sky bet again but do you think it is worth waiting to see if Haaland gets 45 goals and i am owed 255 before putting any effort into this?
By:
swiftynifty
When: 03 Feb 23 19:09
Flutter own or at least did own Oddschecker, if you use Oddschecker they know, and assuming(and obviously) you then only bet with one of theirs(BF, PP, SKY etc) when they are out of line, they don't like it. Cookies really take the biscuit.
By:
broady
When: 03 Feb 23 19:11
i always use Oddschecker
By:
broady
When: 03 Feb 23 19:12
Thanks for that Dave 1357
By:
broady
When: 03 Feb 23 19:12
Thanks for that Dave 1357
By:
broady
When: 03 Feb 23 19:12
Thanks for that Dave 1357
By:
geoff m
When: 03 Feb 23 19:23
I think if you wait for the outcome that wouldnt help you.  if you kick up a fuss if its a win they would say you was quite happy for it to be voided when they notified you.
By:
longbridge
When: 03 Feb 23 19:28
@swifty

"Flutter own or at least did own Oddschecker"

Did own - sold out to US VC a couple of years ago.
By:
hulk23
When: 03 Feb 23 19:31
cracking business model.  take a bet at 50/1, wait to see how it's getting on & if it's going well just close the account down.  i'd make the GC aware as you're probably not the only one, absolute scum.
By:
dave1357
When: 03 Feb 23 19:32
the normal "fack off" from books is "traders decision", "security" implies something else, so I would def demand the reason using data rights if required.
By:
swiftynifty
When: 03 Feb 23 19:43
longbridge, Flutter have bought out so many businesses here and Stateside, it's difficult to keep up with what they own. I expect they have access to info required, they probably own the 'new' owner
By:
longbridge
When: 03 Feb 23 19:46
@swifty

I know what you mean, but they don't own Bruin Capital.
By:
longbridge
When: 03 Feb 23 19:49
@hulk

"take a bet at 50/1, wait to see how it's getting on & if it's going well just close the account down."

That's why I'm on the same page as dave1357 here - the "Security" thing doesn't sound like the usual game.
By:
swiftynifty
When: 03 Feb 23 19:52
longbridge, fair enough. Why would a US investment company buy Oddschecker?
By:
longbridge
When: 03 Feb 23 20:00
It's in their "space" - they do sports, entertainment, technology.

It has been a long while since I worked in the City so no closer to the matter than that.  I suspect Oddschecker wuld be one of their smaller acquisitions.
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