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31 Jul 21 12:36
Date Joined: 02 Jul 04
| Topic/replies: 5,107 | Blogger: grendel's blog
Is anyone who also subscribes able to confirm if their servers are currently down? ... I am trying to download decs and all I get is hourglass.
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Report Twoboyz July 31, 2021 2:00 PM BST
Did not realise this was still going
Report Ramruma July 31, 2021 2:19 PM BST
Downloading decs as I type. Seems OK.
Report STATSMAN July 31, 2021 2:23 PM BST
Ok here too
Report grendel July 31, 2021 2:23 PM BST
strange, my Online Update Manager keeps (not responding) ... I just checked when I last renewed and it was back 9th Feb for three months, I never got any 14 day countdown so never thought about it until now .. have emailed Rodney & RIsupport but no reply yet
Report Celtic warrior July 31, 2021 2:24 PM BST
Its fine here. Rodney is a very helpful chap
Report grendel July 31, 2021 2:25 PM BST
Yeah always had good experiences of any previous issues, been with RI for many years
Report grendel July 31, 2021 2:43 PM BST
My wifi was changed from phone line to superfast fibre broadband yesterday, would that be anything to do wit it, maybe new IP address not recognised?
Report grendel July 31, 2021 2:55 PM BST
...thanks for checking for me anyway guys :)
Report Celtic warrior July 31, 2021 3:22 PM BST
your new wifi connection should not make any difference
Report Ramruma July 31, 2021 4:01 PM BST
When you changed your wifi, did you also change your ISP? I'm wondering if they are blocking it as a gambling site if they have given you a free family-friendly filter to block your teenage son watching porn. See if you can get to various bookmaker sites.

Less likely is you are blocking it yourself if the new installation involved changing your Windows firewall but I doubt it.

Otherwise wait for the RI team.
Report Ramruma July 31, 2021 4:07 PM BST
Oh, to be on the safe side, have you tried turning it off and back on again? iirc early RI download managers did not always exit properly -- task manager might show lots of zombie RI DMs.
Report Celtic warrior July 31, 2021 4:59 PM BST
Ramruma do you work in I.T. Lol
Report Ramruma July 31, 2021 7:22 PM BST
Used to. Retired.
Report grendel August 1, 2021 2:48 PM BST
I have fixed it now thanks everyone for your help, it was my new wifi settings needed to be changed to public from private.
Report Ramruma August 1, 2021 2:50 PM BST
Cool. WD. Don't forget to email RI that it is fixed now (and tell them the fix so they can add it to their support database).
Report Ramruma August 1, 2021 4:41 PM BST
Maybe that came over a bit strong.

When I used to do trouble tickets 20 years ago, the most frustrating thing at 4 o'clock in the morning was to find a previous case with the same symptoms, and for it just to say "fixed". Yes, but how? Nearly as bad was "restarted": restarted what, and how?
Report top2rated August 1, 2021 6:58 PM BST
grendel, pleased to see it's no longer....

Report Celtic warrior August 2, 2021 3:43 PM BST
Ramruma. No its good advice. Want to always help Rodney where we can. He has been very helpful to me over the last 12 years ...since the sad demise of superform. I actually loved their all too fleeting electronic formbook
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