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New Low Latency RTV Stream

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Replies: 2,458
By:
ease
When: 03 Jun 20 16:15
It does come up the same , thanks for that. Won't go proper full screen but better for not having the stupid black border.(although that might be down to my browser and resolution settings) Speed wise looks identical to BLV to the naked eye.
By:
kevo
When: 03 Jun 20 16:21
Anyone have a problem live video working on skyr but not rtv?

Open up the rtv live screen page and all 6 tabs showing but only tab not responding is the camera, the most important one. Screen is at 100% size.

Using windows 10 and chrome.

Any help appreciated.
By:
duffy
When: 03 Jun 20 16:26
It'll come on 3 mins before race
By:
kevo
When: 03 Jun 20 16:33
I've tried clicking on live stream at all different times before and after the start duffy but no joy. It was no problem on the pre rtv live stream version which also worked at 300% screen size.
By:
duffy
When: 03 Jun 20 16:43
Sorry I was referring to LV.
By:
Willie Shafter.
When: 03 Jun 20 16:51
my video on gruss will only work on normal and about 1 sec behind blv
By:
ProSniper
When: 03 Jun 20 17:03
Best to ignore the live popup and simply pin a tab with your setup through your browser here> https://livevideo.betfair.com/
By:
Willie Shafter.
When: 03 Jun 20 17:04
Willie Shafter. 03 Jun 20 15:51 
my video on gruss will only work on normal and about 1 sec behind blv

(atr)
By:
Willie Shafter.
When: 03 Jun 20 17:05
ruk on gruss is a fraction ahead of blv.
By:
thebootman
When: 03 Jun 20 17:06
WS have you changed it on ATR to lowest latency?
By:
Willie Shafter.
When: 03 Jun 20 17:10
gruss on atr wont work on anything but normal latency..about a sec behind blv on minimum.
By:
jamesdean
When: 03 Jun 20 17:15
bootman, have you had any feedback from them as to why still over half a second slower than it should be? thanks
By:
kevo
When: 03 Jun 20 17:15
It's the same problem prosniper, page tries to load but failsand then just a black screen, as I said the problem is only on the rtv feed.
By:
ProSniper
When: 03 Jun 20 17:31
UNRELIABLE. Like I said, it's all designed to keep pissing people about. All this "latency" nonsense is there for nothing but to offer excuse as to why your pic is a disgusting mess.
By:
DOUBLED
When: 03 Jun 20 17:37
One thing is for certain , as soon as public allowed back on the tracks the facetimers will be busy
By:
kevo
When: 03 Jun 20 17:38
Cheers anyway. from past experience I have found that these type of technical problems are always with the provider and not ones pc set-up.
By:
now wheres that switch!!!
When: 03 Jun 20 17:48
Some worrying screams of desperation here about a few tenths of a second here or there. Maybe... just maybe having the ability to read a race and form an opinion would help make up for that fraction in time when everyone is scrambling to hit the button....
By:
Rider
When: 03 Jun 20 17:50
^it took a while but 1.01 landed
By:
Willie Shafter.
When: 03 Jun 20 18:00
just maybe having the ability to read a race and form an opinion

those that see this 1st get in 1st..capiche?
By:
now wheres that switch!!!
When: 03 Jun 20 18:44
Plastic millionaires thread isn’t it.... Just saying instead of scratching around for a few pennies in the final furlong.. there are other ways to make a few quid. Cheers.
By:
bugs bunny
When: 03 Jun 20 18:54
the facetimers must be laughing there socks off as they read these threads Scared
By:
IN RUNNING EXPERT
When: 03 Jun 20 19:26
hello now where's, our correct title is "the fast pics debate society" and we shall forever fight for the level playing field of the skies
By:
ProSniper
When: 03 Jun 20 19:38
We are to the thieves as flies to wanton boys; they kill us for their greed.
By:
thebootman
When: 03 Jun 20 19:45
A quick update after today - They are aware it is not as fast as intended. A change was made overnight showing today's improvement. This hasn't removed all of the additional latency we are seeing vs the test and other areas are being looked at. They are hopeful of further improvements but no guarantees that will improve before the weekend. The difference with the test is that it was not via a production system that has to cater for all bookmakers and all traffic. The system is not built solely for the Exchange. They are working on it and ask for some patience. The conspiracy theory's are just that- conspiracy theories.

After liaising with them I am very confident, that given time, they will get there.
By:
Captain carnage
When: 03 Jun 20 20:09
Nice one, thanks for update. Encouraging they managed to get improvment from yesterday.
By:
HappyHibby
When: 03 Jun 20 20:30
thanx for the update thebootman...

quite frankly the add on graphics are a complete waste of time that nobody i know wants or uses and if it is that which is causing the slowing down of the pics then it is quite clear it should be binned...

even if it isn't that causing the issues it should be binned coz it adds absolutely nowt to the 'experience' imv...

when i did my RTV Survey i mentioned this but it looks like either i was in the minority or the powers that be chose to ignore it and go ahead with all the arty f@rty nonsense they showed in their original youtube video...

beyond me why that is so but there you go...
By:
jamesdean
When: 03 Jun 20 20:36
Thanks for update the bootman

Truth is we've heard it all before though. We are still waiting on Ireland speeding up over a year later.
I'll believe it when we see it
By:
IN RUNNING EXPERT
When: 03 Jun 20 20:57
in any other industry, the department head would just hire a different team to get the desired result. This damn industry, where a "live" racing channel is SIX seconds behind live. Not fishy at all...
By:
JetLoneStar
When: 04 Jun 20 10:53
I hope they didnt waste too many resources on the virtual predictor and virtual parade Laugh
By:
dustybin
When: 04 Jun 20 12:35
Rider • June 3, 2020 10:11 AM BST

The title 'watch and bet' suggests its been set up for in-running betting but have the waters have been muddied by the subscription channel pandering to the bookmakers again?


Kind of sums up the language the marketing dept. have come up with.
If it's their intention to advertise the product then they can't feasibly do that until they eliminate the FTers.
By:
duffy
When: 04 Jun 20 13:17
It's gone backwards from yesterday, back to where it was on day 1 IMO.
By:
jamesdean
When: 04 Jun 20 13:19
Hold tight, they are working on it...

absolute jokers
By:
IN RUNNING EXPERT
When: 04 Jun 20 13:21
in the final furlong, the BLV was half a length ahead (so sacred was level while he was half a length down on RTV via SKY, there I actually couldn't believe it. Didn't time it but visually that shocked me - Improvement!!
By:
pablo-fanque
When: 04 Jun 20 13:22
The difference with the test is that it was not via a production system that has to cater for all bookmakers and all traffic. The system is not built solely for the Exchange

if they can't get it to work like the trial , i do hope betfair with the help of your good self thebootman , push for a separate product for the exchange .
By:
john92
When: 04 Jun 20 13:22
We've been had.
By:
HappyHibby
When: 04 Jun 20 13:34
sad state of affairs this...

what are they saying now thebootman..?

we're working on it...?

we need to tweak a few things...?

we will get it right in the end...?

be patient...?

it's not our fault...?

it might happen sometime in 2020...

it might happen sometime in 2021...

it might never happen after all even tho we trialled it months ago and it worked pretty well...?

whatever excuse is offered up it's absolutely pathetic imv...
By:
john92
When: 04 Jun 20 13:44
If they get it to trial speeds then I'll keep subscribing to support them. If not then I'll cancel.
By:
boycey
When: 04 Jun 20 13:45
Racing tv - customerservices@racingtv.com or 0844 855 1881 why don't some of you try making contact with them instead of complaining on here about it all day or passing everything over to the bootman, maybe give them a timeframe to sort it out out or you'll be forced to cancel your subscription
By:
-Artifice-
When: 04 Jun 20 13:46
Agreed it is bitterly disappointing however please keep working at it bootman - some input is surely better than none
By:
HappyHibby
When: 04 Jun 20 13:46
fair point that actually john...

will probably do the same myself...

not that it will make any difference to them pulling their finger out and speeding the pictures up...
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