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Just phoned up to cancel Sky Sports.

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Replies: 97
By:
isleham
When: 20 Mar 20 15:19
sky.com
log on to account
scroll to sky sports
pause button..click on
By:
isleham
When: 20 Mar 20 15:20
did it sometime after midnight last night
By:
isleham
When: 20 Mar 20 15:22
note your deaf comment if you can get someone to ring for you a good number is 08001512747 answered quickly after a few automatic questions
By:
doridoru
When: 20 Mar 20 15:23
pressed pause in the online account, got this:


Thank you for waiting

We are currently experiencing a high volume of visitors, so it may take a little longer to help with your request.

Rest assured, our first priority is ensuring that you continue to get the very best service we can provide throughout these challenging times.

There's no need to refresh your page or call us, we'll be with you as soon as we can. Thank you for your patience.

Why do I have to wait? I pressed it?
By:
doridoru
When: 20 Mar 20 15:25
Yep a con still there to pause when I go back into it, robbing BASTARDS
By:
bluenose7
When: 20 Mar 20 15:31
Each time I press the pause button my picture freezes.
By:
madrigal
When: 20 Mar 20 15:42
surely it won't be paused immediately. it will be 30 days later?
By:
granitjack
When: 20 Mar 20 16:19
Yes that’s right madrigal.
By:
madrigal
When: 20 Mar 20 16:36
pressed pause online
Sorry but we are having technical difficulties

ha ha
By:
1st time poster
When: 20 Mar 20 16:47
why don't they just follow BT  and stop everyones, obviously far to easy, save a few sheckles off the ill informed
By:
BARROWBOY
When: 20 Mar 20 16:51
I’m informed but just can’t be arsed to bother,life’s too short.especially when we re gonna have to go through the whole routine again to get it switched back on.
By:
madrigal
When: 20 Mar 20 16:55
pressed pause---response was---

Thank you for your order

Your new channels should be available shortly     CrazyCrazyCrazy
By:
Johnny_Mustang
When: 20 Mar 20 16:56
MythWA

I just rang them on 08000466431 and 'paused' my Sky Sports package via an automated recording took 2 mins anybody else gone down this route?

Yes, just did exactly the same. Took 60 seconds.
By:
doorman99
When: 24 Mar 20 20:11
Crucial thing is you need to tell the robot you want to CANCEL Sky sports then it will ask you if you want to pause it and it is all simple. If you tell the robot you want to pause it in the beginning it will just keep mishearing you. It is all simple, get to it! 08000466431.
By:
screaming from beneaththewaves
When: 24 Mar 20 21:27
If you do it online, you'll keep receiving an error message, but if you check your account, you'll find that your future bills have actually been reduced.

Only took me three days and about 100 attempts before I thought to check.
By:
acey deucy
When: 24 Mar 20 22:45
I ended up sending them a message and they called me back the next Day....All sorted.Happy
By:
geordie1956
When: 25 Mar 20 20:38
I rang Skysports on Sunday ... left a message to say cancel Sky sports ... message came up saying do you want to Pause .. said Yes & message said something to effect it would be processed  and I thought that was it
Looked at my account usaing Interactive servces on Tuesday but still shwing Full amount payable
Tried calling them (3 times) but busy ... sent an email & reply saying they would get back to me within 48 hours (that time isn't up yet but have doubts they will)
In meantime I have logged into my Sky account to try and pause my Sky Sports but keep getting a message " We cannot process your request online right now"
So I have attempted 3 different methods to contact Sky and as far as I'm aware i'm still being billed the full amount for the Sports package which i'm not getting because there is no live sport to show
Not sure what more I can do ... except cancel my sky subs altogether ... i bet they will quickly contact me about that!
By:
screaming from beneaththewaves
When: 25 Mar 20 23:46
Geordie, have you looked at your Future Bills.

Log onto sky.com online, go to My Account, then click on View Bill and you'll see your current bill. Along the top you'll see an option for Future Bills. Click on that and look at them, and you'll probably see your future bills reduced.

I did, despite continually getting that online Error message, and not having phoned on account of being deaf.
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