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Account Hacked
Account Hacked
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Replies: 110
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as betfair do if you've been turned over.
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I always assume posts of this nature are genuine and as accurate as possible. And assuming it is it is a clear-cut-and-shut case.
Betfair are known for their lackadaisical approach to issue like this one; just get on with it, and keep the account holder posted. Also, allow a communication avenue open eg online chat or email rather than just thro' phone or mobile because of costs; email is best as it leaves a paper trail which can be useful later to both parties concerned. This issue should not take too long to put right unless there is something untoward with this platform or the individuals (supposedly) guarding our accounts; stories like these appear too regularly and often to instil confidence something I've always have a premonition it could happen to me hence I've never left more than £5 in mine over night just in case - prevention is better than cure is my motto. Betfair is not a bank, and as such cannot be accorded the same sense of confidence and/or security as a bank; only trust oneself and no one else especially a betting entity or any individual involved with gambling. |
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Duffy,my husband didnt find out until the next morning just before the first race at Lingfield.It was then he quickly looked at where the money had gone,in hindsight he should have looked more thoroughly into this wager,but he just phoned Betfair straight away and they blocked his account,so he could not look into his account after this.My husband cannot post as his account has been suspended.As for betting on here and elsewhere,I enjoy Horse Racing and Football.We have been to numerous Race Meetings together and both enjoy watching sports on Sky,Football,Golf,Horse Racing are our favourites.Why do you think my husband married me,at least there no moaning when the Sports are on TV.
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Impossible123,I agree with you but to withdraw say £750 then the next day put it back in would be a bit laborious,and if you kept doing it the Bank would be on the phone querying the Deposits and withdrawals
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they found the 'mystery' voler la vedette punter pretty quickly .... probably didn't have to look very far admittedly
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I had some port links ip trying to get into mine at weekends a while back
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aye aye sailor
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duffy first if his account is suspended I would be surprised if he could post
second, betfair have a regulatory obligation to detect suspicious transactions and the fact that the man's account wasn't already locked shows that they failed in this regard. obviously there is merit in the dealer's comment, but it should be impossible to dump cash in such a way in any case. btw I also take the view that if someone is hacked and their money is lost by a joyrider on normal bets then betfair has no obligation. It is simply the circumstances of this case that make me consider that betfair have an obligation. |
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Maybe b/f should payout straight away like the goverment did with the Grenfell survivors.
As we all know that didnt exactly go well.! |
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'hippolyte', point accepted. I only bet antepost or the occasional big races on saturdays or meetings. Keep chasing Betfair (everyday); Trustpilot Review website is another good platform for a quick response or update.
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'GLASSGOW...', behave. Grenfell was a bit like PPL - a claim is usually honoured especially the small ones as not would be too time consuming, if challenged. Where Grenfell was concerned the council responsible and government would try and avoid any bad publicity at all costs hence little if any due diligence done must be instant, and not thorough given the lack of accurate data of size and identities of occupants in the building.
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sorry that was my point ( tongue in cheek ).
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2018 and council didnt know the occupants of grenfell? beggars belief.
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Wonder how many were actually sub let
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sub letters arnt official tenants..inconsequential.
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Great news Husband has been fully refunded.He now has just set up a new account and 2 step authentication.
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Excellent.
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That's good news indeed. Happy Punting!
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Good news, hippolyte.
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Good news. Well done Betfair, hope they got money back from hacker.
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... Did they tell you how it happened. ???
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Should be easy to get a chronology, i.e. what account and what time was the lay bet of 1.05 placed, followed by same for the back side of the bet. I assume it was that way around to stop someone else laying the bet. From this they should be able to see who is involved and determine if there have been any other realtionships between the accounts. Addresses, contacts, names, other matched bets, similar bets placed. This will take a bit of time but should be part of the investigatory process.
Not sure what the withdrawal limit is before BF need to conduct a KYC on an account. If they have done one on the withdrawing account, they should be able to track and may have grounds to either proceed with criminal (or civil charges) or just write it off (likely cheaper). Glad all resolved in this case |
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Betfair just said the account was compromised,no other details.
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Sorted by Betfair in less than 2 weeks ,so can't really fault them.
Good result . |
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My mate's has also been sorted at purple although apparently there were many more on that night.
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Nice result. Not just for you and your husband, but common sense that might be applied in future elsewhere too.
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When a fraud like this had been perpetrated the entity involved very rarely divulged how it had been carried out for fear of the same offence being repeated with regularity as it would erode the confidence of their clients or users. A classic example was the cloning of credit cards; it took the banks ages to come clean.
Mighty glad it ended well for 'hippolyte' and husband. |
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Great news !
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Have to use 2FA.
Run your e-mail through here: https://haveibeenpwned.com/ Change it if it doesn't come up clean. |
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Good news
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