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I just went into my local Ladbrokes to place a bet on Bustam in the 5.05 at Nottingham; I wanted £200 at the then advertised price of 9/2.
I handed the betting slip and my money to the cashier who put the bet through the system. I had to wait a couple of minutes for authorisation.
I was then informed, by the cashier, that the bet was accepted and he duly handed me the betting slip (photo attached below) and put the £200 in his till. He had even wrote the price of the horse on the betting slip for me.
The bet was on as far as I was concerned.
However, a minute later the shop phone rang and I was called back to the counter. To my amazement I was told that I could only have £200 @ 4/1 or SP and that the bet that I was holding in my hand had been voided by the powers that be at Ladbrokes.
Not only had the bet been voided, but they had clipped the price of Bustam into 4/1 across all shops as the Cashier showed me on the computer screen. Seen as the bet was voided and I was told I would not be able to collect in any way, shape or form if the horse won, I gave them the slip back, but made sure I got a photo of it first.
I was given my £200 back and advised to ring customer services who told me they "were sorry" and that it was a "trading decision".
Any advice on whether it is worth taking this further would be most appreciated.
In my opinion, the bookmaking industry has just sank to a new low I never thought it was capable of.
Photo of the bet which had been struck can be viewed below:
https://twitter.com/gandalf19069126/status/998870659865378818
I handed the betting slip and my money to the cashier who put the bet through the system. I had to wait a couple of minutes for authorisation.
I was then informed, by the cashier, that the bet was accepted and he duly handed me the betting slip (photo attached below) and put the £200 in his till. He had even wrote the price of the horse on the betting slip for me.
The bet was on as far as I was concerned.
However, a minute later the shop phone rang and I was called back to the counter. To my amazement I was told that I could only have £200 @ 4/1 or SP and that the bet that I was holding in my hand had been voided by the powers that be at Ladbrokes.
Not only had the bet been voided, but they had clipped the price of Bustam into 4/1 across all shops as the Cashier showed me on the computer screen. Seen as the bet was voided and I was told I would not be able to collect in any way, shape or form if the horse won, I gave them the slip back, but made sure I got a photo of it first.
I was given my £200 back and advised to ring customer services who told me they "were sorry" and that it was a "trading decision".
Any advice on whether it is worth taking this further would be most appreciated.
In my opinion, the bookmaking industry has just sank to a new low I never thought it was capable of.
Photo of the bet which had been struck can be viewed below:
https://twitter.com/gandalf19069126/status/998870659865378818
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Replies: 83
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How did they get your phone number?
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Sorry i read it wrong, they phoned the shop and you were still in there..my apologies
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You should have said, sorry, its a bet. and walked out, if it wins, then threaten to write to different newspapers and expose them on social media, threaten them with small claims court. they are in the wrong. end of
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You should have refused at the time and not given them the slip back, then if it won they would have had to have honoured the bet at 9/2 and you could have taken them to the small claims court if they refused but they would have settled at 9/2 before that, and probably restricted you to sp only from there onwards.
By doing what you did, you will probably be able to place more bets in that shop so it's a swings and roundabouts decision. This happens loads and will happen again to you if you regularly bet in shops and are either betting best price or arbing. |
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Dambuster
it was the shop phone that rang regards Ronnie. |
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dambuster
SORRY |
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Arbing, i cant understand why bookies worry about arbing,if they truely want to make a book
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I wasn't even getting on at Best Odds.
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I agree with the earlier posts-refuse to void the bet and say that you
will take legal action(small claims)court if it's not settled at 9--2. |
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How often would you use this shop and do they normally accept
£200 bets from you? |
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You have a legally binding contract for £200 at 9/2.Nothing lads say changes that.Tell them that and say pay me or it will cost them more in small claims court.Going to small claims court is childs play,but it will not come to that.Lads are bluffing you and they know it.
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I am a regular customer at this shop, they generally accept £100+ bets from me but have had some issues with them before with not letting me take a price etc. Had a £12 (unit stake) Lucky 15 yesterday in a different Ladbrokes shop with no issues.
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amazing how often the price changed between 4/1 and 9/2.
9.54(2) 9.58 9.59 10.04 10.16 10.18(2) 10.20 10.22 10.28 10.30 10.32 13 changes in 38 minutes. Similar story with corals. William Hill were 9/2 until 11.36 and Betfred until 11.29. Why would anyone use Lads or Corals---they've been pathetic for years. |
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You can phone the Gambling Commission and let them know what happened.
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the cowboy culture lives on. I do believe these firms now actually believe such antics are justified ......and it gets worse
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Similar practices are commonplace especially the reduced price on your winner that has already been verified,price still the same when you leave the shop,returns a bigger sp yet the price went 4 seconds ago etc. I stopped the shop lark was taking too long out of the day and far too much hassle/bullshyte.
What a lovely writer you are KeMoH best of luck battling these shysters |
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The amazing part is after the effect of the FBOT's you would think that high street bookmakers will start to do what they did when they first opened shops and take bets, I could understand if it was an unraced horse but an 3 year old no wins in 8 starts they would be the ones you would want to take on!! It's still 4/1 now so hardly a shower of money for it, I would never use them again.
As for the legal part I wouldn't bother as with you taking the money back you have agreed with their actions, be different story if you walked out shop and the horse won. What odds you walked out and horse lost and next time you went in they said 'You had a void £200 bet in the system, can you just fill this form in'  |
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Soon as they took your bet, should have got out of the shop sharpish!
I agree with other posters, probably not got a leg to stand on now you have handed back the slip. Once the original bet was struck and you were handed the slip, that, in my eyes, was a binding agreement. Also strange that they had rang through for authorisation, so the bet should have been stopped there and then. |
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Disgusting behaviour. Send an e-mail to Justice For Punters imo, they appear to have the ear of one or two people at the moment. It makes sense for all this Bookmaker fraudulent behaviour to be documented in one place. The fact that this sort of behaviour is commonplace nowadays doesn't make it right, I've never stood for it and neither should anyone else...
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No ones asked the obvious question:
Why bother with 9/2 in a shop when you likely would have had 5/1 or better on here? |
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there not nicknamed ladcrooks for nothing. As others have stated i think you are struggling haven given the slip back. They rang up and agreed to 9/2 and photo copied accordingly. They wouldnt have a leg to stand on if you had stuck to your guns. But their profits have been based on mugging the gullible and looks like its continuing even after the fobt decision.
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No ones asked the obvious question:
Why bother with 9/2 in a shop when you likely would have had 5/1 or better on here? The obvious answer is there is very little liquidity until racetime Do you suggest sticking the £200 up at 6.2 taking the only £2 available and watching the sea of blue on oddschecker and the rest of the arb jumpers in front of your £200? |
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DenzilPenberthy 22 May 18 14:43
No ones asked the obvious question: Why bother with 9/2 in a shop when you likely would have had 5/1 or better on here? The obvious answer is there is very little liquidity until racetime Do you suggest sticking the £200 up at 6.2 taking the only £2 available and watching the sea of blue on oddschecker and the rest of the arb jumpers in front of your £200? I think escapee was suggesting that the OP might be better off waiting till later and with less aggravation. |
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Then said horse could be 3/1 etc. but yes
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That's the problem with overnight and early morning markets as they just mark the bookies cards for them. Overall they do a fine job for bookmakers and is the reason why they introduced them for all races.
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disgusting
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it looks like you could have filled the order at 5.8 or so at that time which covers your comm, stops you having to get cash, walk to ladcrooks etc etc. and it looks like 6.0 will be available very soon.
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i recall about 2004..i went into a ladds on wallsend high st and handed a slip over asking for £400 on zee zee top at 11/8 the price on screen...was handed the receipt back with 11/8 wrote on it..didnt get 5yds from counter to be called back and told could only have 5/4 while it was still 11/8 on screen. got money back and walked 20yds to get the bet with hillls.
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Major betting firm content to bring their brand name under disrepute for a hundred quid, it really makes one laugh.
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traded up to 6.2 after my post.
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for £76? not much good to me
 ... only joking.. but on a more serious note, now 3.85 on the machine. the big boys have come late and hard for this "good thing". |
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5.7 £2 £766
5.77 £21 5.8 £14 £783 5.9 £3 £1,008 5.94 £188 6 £26 £446 6.11 £162 6.2 £8 £76 6.28 £170 6.4 £0 £69 6.45 £180 6.6 £4 £66 6.62 £81 6.79 £189 6.8 £23 £4 6.96 £206 7 £15 7.13 £48 7.2 £1 7.3 £39 7.4 £5 7.47 £167 7.6 £0 7.64 £118 7.8 £0 7.81 £44 7.98 £36 8 £24 8.2 £21 8.32 £4 8.4 £357 |
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sparrow, most of the 6s+ was matched last night and early hours of this morning upm until around 10.30am. When the price peaked around 6s again at 4:10pm it was only for a few quid, price soon tumbled back down again...
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Fair enough kemoh I hadn't been watching it closely. Best of luck though.
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here we go
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lame
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good thing, where did it go
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now trading at 4.4... fair play to 365, laid me the £200 at 9/2 in its entirety. sitting pretty now