What caused the crash?

They never tell you - and never will.

Would you, if it were your business?

all the little elves that work in the betfair computers got really sick so they had to stop working and it took a few hours for betfair to find some more special elves and get those ones inside their computers

If your business was hacked by N Korea would you tell the wprld???

"world"

What crash? There was no crash, you just imagined it.Fake news.

PP/Betfair official announcement.

They never tell you - and never will.

Would you, if it were your business?

Tech companies often do.

north korea cant turn the lights on at night, never mind hack anyone.

Whatever the cause, the VERY least BF should have done by now was to send an apologetic e-mail to their customers.  They think that posting something on twitter every couple of hours is sufficient. In my opinion it isn’t.  Not everyone uses twitter, but an e-mail, albeit a generic one, still feels more personal and may make customers feel that BF ARE genuinely sorry for the inconvenience..

Paddy Power were down as well. Joint company with the same problem.

that's interesting OldG.

Ran out of "sticking plasters"