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slow response times in gruss
slow response times in gruss
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Replies: 85
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10966ms at the end of 2:20 at Kelso
(fortunately a winner) |
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How come it's only when the racing starts that this comes to light?
Don't the people betting on Vietnamese womens volleyball Div 3 or the like notice it? |
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totally unacceptable
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The usual pre-Cheltenham issues.
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took yday off to work today instead, first sunday in ages...i'm disgrussted
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Has somebody flipped the '5 second delay' switch in error? Isn't racing in-running the only market without a programmed delay?
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you sometimes get the impression that BF go out of their way to cause problems for their customers. They must be laughing at us, "look at these mugs, we can do what we like and they STILL keep coming back"
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got a second delay ordinarily doesnt ti?
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the problem is that when these events happen who else other than betfair 'investigate' these issues before they get forgotten about?
How does anyone know that some arnt getting an advantage? Where is the transparency? |
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yes they shouldnt be putting these markets in play until its fixed
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delays here too ....very annoying
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1022
1086 1101 1169 1180 1219 1296 1378 1424 1445 1504 1640 1673 1703 1849 2209 2209 2230 2442 2532 2613 2766 2808 2809 2821 2922 2957 3007 3297 3338 3348 4302 4762 4775 4926 5070 5662 |
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@BetfairCS any chance of an update on today's debacle reply The API issues are currently being investigated. Unfortunately we don't have any further update as yet.
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this is a p!sstake. something very very stinky going on. I put a bet in IR at 3.00 by the time it went into the market the price had drifted on the runner to 4.00 but my price was 3.00?????? sick to death of being mugged by BF. job for IBAS that imo
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there is some kind of entity running in the background on here, maybe Betfair are trialling a new skimming bot or cross matching algorithm bot, I too got matched much lower than the price it was when the bet was finally confirmed, a bad smell coming out of the Betfair HQ today
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It is not just the API -
MAIN SITE taking 3 or 4 seconds to place a bet, too. |
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nuthouse, I don't know what the reason behind it is , but betfair no longer update its customers when there are problems .
there is a Live video problem thread nearly everyday for the last 3 months , I have not seen 1 update from betfair |
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9291ms...getting worse
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I think what happens is the bet gets matched as normal just shows up late
new start-ups always have 16 years of continual problems   |
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^^^
Their twitter team were unaware of that. So they say. A complacent shambles of a company. But I'm still sitting here incase it gets sorted so more fool me. |
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really weird, the whole site functioning correctly and fast EXCEPT at the bet placement stage.
there is a dog$hite in the rose garden somewhere |
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I think what happens is the bet gets matched as normal just shows up late
scrap that. I think its just inconstant. I see red numbers come up on my gruss to indicate prices that I have a stake unmatched at and the prices move while the bets goes in and then the colour changes late. This is the point of third party overseers of anything involving money surely? Its not for betfair to mark their own homework on all these issues. |
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inconsistent
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The 'Twitter Team' have probably never heard of the Cheltenham Festival either...
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My reply was to Onlooker btw. They were unaware of delays via the website which is embarrassing. More fool me no longer, fck this. The longer I sit here the bigger mug I am.
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"they were completely unaware of site problems"
it is a complete joke that we have to alert them to these issues, have they nothing in place to monitor site performance ? |
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If the prices refresh as usual and everyone is delayed the same for bets getting processed then whatever the price you click on should still be the price you get just that it shows up later.
If thats not the case then its because not everyone is being delayed the same......which the massive variation in time of bets processed would support. Some bets go in within 2 seconds others take more than 5......so why is it still left up? |
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place is run by billy smart with head honcho coco the fooking clown
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Almost ... The place is run by Paddy Power.
As far as they are concerned the site's like lightning compared to the Paddypower-branded website. |
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last race.... not getting any better!
2772 4393 2589 1321 1587 4168 |
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Where do you find these figures on Gruss?
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account...view trans log...click on response
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94 94 125 125 141 141 156 156 172 172 172 172 188 188 203 203 234 250 266 312 328 359 375 422 609 656 688 703 703 734 750 797 812 812 828 871 875 875 891 922 1047 1047 1071 1078 1113 1125 1125 1134 1147 1154 1156 1158 1159 1162 1162 1165 1177 1183 1203 1281 1312 1312 1312 1328 1328 1328 1391 1416 1422 1438 1440 1462 1484 1516 1516 1531 1539 1594 1594 1609 1609 1625 1688 1703 1703 1703 1716 1750 1757 1766 1797 1828 1828 1828 1844 1875 1906 1922 1922 1941 1953 1956 1964 1995 2000 2000 2016 2062 2094 2094 2109 2109 2125 2141 2172 2192 2234 2250 2250 2266 2271 2306 2344 2344 2349 2352 2359 2391 2391 2422 2422 2429 2433 2440 2447 2452 2461 2467 2471 2491 2500 2525 2529 2540 2579 2580 2594 2594 2600 2603 2607 2614 2624 2625 2641 2645 2646 2703 2703 2735 2748 2753 2774 2784 2806 2809 2810 2811 2841 2859 2875 2896 2904 2912 2930 2954 2960 2963 2966 2972 3004 3012 3017 3035 3054 3062 3071 3074 3109 3120 3126 3164 3167 3175 3180 3202 3295 3297 3302 3303 3306 3339 3366 3368 3377 3389 3401 3423 3447 3499 3534 3576 3596 3601 3680 3690 3765 3795 3878 3929 3936 4001 4030 4034 4037 4042 4052 4087 4121 4141 4219 4223 4237 4266 4293 4318 4345 4373 4379 4411 4502 4542 4629 4646 4705 4801 4835 4951 4953 4955 5132 5199 5201 5306 5310 5321 5357 5437 5770 6029 6081 7784 |
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thanks tom
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I'm not one top moan about these things - glitches happen...
But wtf are Betfair doing?? 3 hours ago they said "Hopefully it’ll be sorted in no time." Since then no updates, no improvement, nothing.. Not a mention on their twitter feeds - full of soccer updates and crap offers for their sportsbook though. WTF AM I PAYING MY PREMIUM CHARGE FOR???????????? PULL YOUR FINGER OUT AND GET THIS SORTED - UPDATE YOUR CUSTOMERS |
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4135 then 4536= not surprising nothing matched.
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couldnt agree more with tiny...but they have the worst customers service in the world.
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They hardly ever fix problems on the same day they occur.
Fact. |
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They're far too busy on twatter roi.
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Response times seem much better now UK & Ire racing's over.
USA races seem ok here. |