Old Site Rumour

a lot of markets takes ages to load for me. I didnt even know their was an alternative!

May 4, 2015 -- 5:00PM, Barton Bank wrote:

It would seem a foolish risk from Betfair to get rid of the old site, given that so many of their customers including some of their most longstanding ones detest the new site.

Since when in the history of Betfair have they ever listened to their customers feedback.

Company motto is " Our way or the highway , do one scum if you dont like it ".

end of my time on here if that is true

Hey tuttle, I had noticed that, it's an extra click bruv!

Brother Mouzone 04 May 15 17:24 
I just hope they speed the new site up a bit
-------------

WHY would that suddenly happen? - after ALL the time that the New site has been here.

IF they could - then, surely, it would have ALREADY been done.

It should already have been done, at least to match the "old" site but nothing ever moves quickly here. I'm hopeful rather rather than expectant onlooker, thf tho it is more responsive than when it first appeared, whatever happens we'll just have to adapt.

the mass walk out has started.

I started the thread on General Betting and the info regarding the deadline came from my account manager.

Believe it or not, the new site is better for horse racing (and football) than other sports.

Betfair believe it's just a case of people being averse to change (as some have pointed out on here) but there are fundamental issues with the new site.

Examples?  In the bet slip, matched and unmatched bets are not in market order (I believe this affects all sports except horse racing and football).  In events with many outcomes, this is a major ball-ache.

Another classic is anything with a long name doesn't show in full in the betting slip.  An example at the weekend: I had a few bets on Mayweather to win in certain rounds.  On the new site, the unmatched bets in my betting slip read "Mayweather Ro...." There was no way to tell which rounds each bet were for!!!  Each line cut off the word Round and didn't include the number!

Every time I've had to use it for five minutes, I find something new which would make it unusable.  The response from Betfair so far is that I'll have to find an API to use.

If you have an issue with the new site, please inform Betfair now.  They must be made aware that there are serious problems with the new site and it's not just a case of people scared to try something new.

I am not adverse to change if it is for the better. My betting habits changed dramatically when betfair became an alternative way of placing bets rather than the traditional bookmakers.

I have tried the new site and don't like anything about it at all, it reminded me of when Microsoft launched the useless Vista operating system.

I play on the old site pre race and use my assistant in running. If the old site closes, my business pre race will cease. I detest the new site

The new site is****, really ****.

And it is so sloooow; slow****, really slow ****.

Abandon the new site, occupy the old.

What do you have to do to getsh1te the message across?

Its the same in most walks of life unfortunately......the decision makers never listen, are paid fortunes and invariably fook it all up and often, then they leave to their role to go to a bigger better paid role and start all over again.


Feckin shambolic that these clowns have an ounce of credibility

Its all very easy to see what will happen in the future.
Think about this.
if you are a customer that goes to a shop everyday and the shop stops supplying the item you want its not difficult to work out whats happens.
No shop will stay in business if it does not supply what its customers want.
Betfair are well known for shooting themselves in the foot,but this time they are going to shoot themselves in the head.
The guy who proposed the idea to close the old site should be sacked today,because if the proposel goes ahead he will still be sacked but the customers will be long gone.

but undoubtedly they can one click you directly to the casino with the new site. Maybe they can do that on the old site I don't know. Their customer service is poor but they are massive market leaders and feel untouchable. Personally I think the operating of a sportsbook is more worrying than an Old v New issue. Once we could bet or lay multiples at decent prices, now we can't and if you get a couple of these accas up on the sportsbook they then restrict.

Surely the product you go in the shop for is the markets, the prices, the ability to back and lay, not a specific version of the interface?

(caveat: I'm on record as saying I think the old site is ugly as sin, and I'm a big fan of the additional functionality in the new site for Racing).

May 5, 2015 -- 2:15PM, longbridge wrote:

Surely the product you go in the shop for is the markets, the prices, the ability to back and lay, not a specific version of the interface?(caveat: I'm on record as saying I think the old site is ugly as sin, and I'm a big fan of the additional functionality in the new site for Racing).

think about this...if you go into a supermarket and like how everything is laid out
then next week you go in and everything has been rearranged and accessibility is a nightmare
do you carry on using this supermarket or do you take your business elsewhere?

longridge - You always come on these threads DEFENDING the NEW site. -

- as you have on the General Betting Thread.

You say that you like the NEW Site - and DISLIKE the OLD site - and want to see it go - as you post (on General Betting) ...

longbridge • April 30, 2015 4:24 PM BST

.... Personally I think it's ugly as sin and the sooner it's drowned in a bucket the better.
-------------

Might I suggest that you are not a FULL ON HORSE RACING punter.

You sound like the type who is happy to place just  One leisurely bet half an hour before a race - rather than most of us - where time is of the essence CLOSE to the race 'Off' time.

We are, therefore, talking FUNCTIONALITY here - and THAT is where the NEW Site FAILS - with bets being SLOWLY Processed - and, often then, DUPLICATED because people think that they have not been matched.

As also  posted on the General Betting thread - AND elsewhere for AGES gone by ...

The NEW Site can quite often, dangerously, turn a bet of say, £10.5 into £105 - due to the S L O W processing.

There will be RIOTS on here - if that occurs regularly to many, many, users.

@onlooker

Well, these debates are less fun if they're one-sided, aren't they?  Especially since some (not you, I hasten to add) have no greater analysis of their dislike than "it's sh*t, I don't like it, I won't use it" which is hardly illuminating.

And yes I like it. And no, I'm not a "full on horseracing punter" - I have a few bets a day, usually not at the last moment, that's fair.

As you say the comments about slow bets and stakes being mistaken have been posted on here for "AGES gone by" - but the betslip on the new site has recently changed (first for Racing, then for Football and today it now seems for all sports) and with that betslip I haven't seen those issues.

I do think Betfair made a mistake at least once, maybe twice, by saying the new site was ready to replace the old when it had the issues you mention and many others.  That meant a lot of people on here went over to the new, had a look, rightly concluded it wasn't ready for use and now are loathe to try again.

i will be off to daq as well...i detest the new site...hard work.

One silly anomaly is that on a number of races there is an extra place available in place only markets on the new site. Yet on races where this is not available and there is a non runner reducing the field to 7 the places reduce to 2. I simply find the new site an awful mess.

"Yet on races where this is not available and there is a non runner reducing the field to 7 the places reduce to 2"

I've only seen that where the NR happened when before BF opened the market (so it only eve had 7 runners) and it's the same Place market on the old and the new site anyway - or do you see something different?

I can assure you that where a horse has come out earlier in the day the new site will have 2 places and I have switched to the old site and 3 places are available.

For example the 1710 at Sedgefield has 2 places on the new site and 3 on the old site.

1710 Sedgfield New Site - 3 Places

https://www.betfair.com/exchange/plus/#/horse-racing/market/1.118621411?nodeId=27437446

Are you perhaps looking at the Sportsbook when you see 2 places?

I never look at the Sportsbook. Can you not see the example I have given?

oh dear

https://www.betfair.com/exchange/plus/#/horse-racing/market/1.118621412?node...

swift-tuttle 05 May 15 15:19 
oh dear



??

I'm not going to try to explain any more about the new site sparrow, I just get accused of working for Betfair

if you cannot see the equivalent place market on the new site, then there is no hope for you I'm afraid

Out of interest i've just looked at the 17.10 newsite and it's 3 places...there's also a 2 place market though

Seriously I fail to see why this SHOULD be an issue, why not keep both sites in perpetuity, why is this  scenario such a problem

So, on the new site, the 1710 at Sedgfield has a "Place" market, which is the one you also see on the old site, which has 3 places, and is on the link I posted.

And the link you have sent is the additional place market paying 2 places that Betfair have created on the new site only.

Sorry, I'm struggling to see your point.  The only 'anomaly' I can see is that usually BF create the extra place market to pay more places rather than fewer, but a 4 TBP market on a race already down to 5 runners isn't going to be a lot of fun.

Apologies if I'm missing something.

I can only see 2 places on the new site and I have also tried the link longbridge supplied.

I now see what you mean and I was not aware that 2 different place markets were available on the new site. My apologies.

New site is slow, sticky, unresponsive, error-prone, illegible and epileptic.

It's a major task to line up a selection's name with its odds amid the brightly coloured blank spaces, flashing lights and casino adverts.

Doing that several thousand times a day will be physically impossible amid the raging headaches the site induces.

longridge - Thank you for your reply - Both fair and honest.

Don't worry chaps Matchbook will have Horse Racing very soon I am reliably informed at 1-2% comm for all then then the incompetent fools can do all they want to try and drive people from their supposed Core Exchange Product to their more profitable Sportsbook and Casino games.   The Exchange customer is a second class citizen as far as they are concerned.

The problem for Betfair management is it costs more to maintain two versions of the site, in terms of both hassle and disposable wage slaves.

Exactly. So the answer is to dump the new version of the site, along with the disposable wage slaves who built it.

Matchbook is the future

just gone back to take another look at new site..place layed 2 in last at brighton
it has improved ....but still much slower response times than old site

Betfair are well known for shooting themselves in the foot,but this time they are going to shoot themselves in the head.

I'm scared of the new site. If you input a stake on one page and navigate to another page without cancelling and input a stake and place a bet on the 2nd page - it place both bets! Cost me £300 to find that out.

And another time I placed one bet and it duplicated the bet and placed it about 50 times. Luckily I say this happen and was able to cancel.

*saw

When I used it found about 10 such bugs in the space of 1 or 2 days. Never went back since.

Also another big problem if any of you tw@ts from betfair are reading - it showed incorrect profit and loss on the cricket runs line and football daily goals.

YOMOMMA - go back and do some more tests. Crazy as this sounds, things change.

why cant betfair see the new
site not as good as the old
is it change for change sake or to some people in jobs that they are not very good at

What swift-tuttle said - the behaviour with carrying bets between markets (which was there so you could build Sportsbook multiples on the Exchange betslip, of all things) has gone, and the duplicate bet bug was ages ago.

Like the majority here - I detest the new site and unless there is some major changes I really worry about my future on BF when the classic site is pulled. I dont use an API - I've mucked about a few times on gruss, but I was was nt as comfortable on it than the normal site layout.

My biggest gripe on the new layout is the size of the market view - (on both my PC and Laptop which have different screen sizes) The 3 boxes (lay/back) are virtually half the size of the old - and the amount of white space between the name of the selection to the boxes is ridicolous. Then when inputting a bet - the "What if" figure makes the boxes toggle up to fit the figures under the selection name. Try doing that inrunning of a 5f sprint - the screen bouncing up and down as u fire a few bets in and out.
The market view needs to get sorted to something very similar to the old - and giving people an option to get rid of the junk on the right hand side. Also the timeform option. Every time I login I have to untick it - Why cant it just accept I dont want it, its just more junk that slows down the site when moving around between the markets.

From yesterday Ive noticed on the class site - when you click on my account you now get an extra page which is alot more confusing than the previous. So if you want to see you P/l for the day - you know have to go through an extra page to get to the same place. How does anyone who works in management level see this as progress - everything is slower and less consumer friendly. I understand they need to close the old site down - but changes need to be done before this happens - and fast!

@wicklow

I make you right on the Timeform thing; I hadn't noticed as I like/use it so I have it on all the time, but just tried switching it off and it won't stay off.

Not sure what you mean by 'the junk on the right hand hand side' - I only have the betslip there?

Just remembered - I switched off minigames ages ago, maybe that's what you mean?  Display Options (wheel icon above betslip), un-tick "Show Games Modules"

Cheers longbridge - that got rid of the games.

The other big problem which I just remembered. Say you click on lay all, say for a 5 or 10 runner race lets say. And try and type in say a speccific odd on the field, like 1.5 and say stake 20. I used to do this in lightning speed time on the classic (by pressing tab button) - but on the new,  every 3rd or 4th, it doesnt type in correctly - instead of 1.5, it will be 15 or boxes come up blank as pure typos.

Trying doing that longbridge and see if you have similar problems.

cheers

Sneaky little migration change as Wicklow says

Account details now in NEW site styley on OLD site

@Wicklow no probs.  Forgot to say, while you're there scroll down to the very bottom of the options pane; the thing on the left gives you 1 second refresh in-play (and I think for 30 mins pre-play) and the thing on the right turns off some/most of sport/competition/event pages, so when you navigate using the left hand menu, nothing reloads until you get to your new market - I like that because I never bet from the competition/event pages.

I had a go at doing the lay all thing on a couple of the races but I couldn't make it go wrong; to be fair I'm not a very fast typist!

I remember doing some testing on it before it was released initially, which must have been almost 3 years ago I think. What you have with the new site is a site designed people who simply haven't got a clue about betting or the interface required by even casual users. I remember making about 20 recommendations at the time. The problem is that some of these were addressed and some weren't. That was 3 years ago! It simply isn't fit for purpose at the moment. The problem BF have is that it is very expensive to maintain both types of site, with fixes and improvements much more easily done on the new one. I was told at the time the old site was definitely going to disappear early in the following year. Here we are though more than two years on from that date and a 'new' site that is still utterly dreadful. The failure to actually get the 'new' site properly functional must rank as one of the biggest disasters BF has had over the years given the time/money they have spent on it. The disaster will only get worse if they switch the old site off as I know many significant users who absolutely hate the new site and it has nothing to do with being reluctant to change.

It is little wonder so few people have confidence in BF when they treat customers so poorly.

Why don't they build a new new site? The old one is outdated and the new site is no good.

@YOMOMMA that's pretty much what they are doing - all the betslips and market views have been replaced in the last few months.

@Marlas_Magic - I get people who say that the what-if figures take up too much space so they can't see enough runners or it's a pain not being able to keep the Timeform data turned off, or even those who find the new colours too bright.  I don't understand people who say the new site is 'utterly dreadful' without any further detail; I use it every day by choice and don't find it anything like 'dreadful'.

I suppose some of us was just contented with the old site and saw no need to change. But we live in a world with incessant change unfortunately.

longbridge 06 May 15 13:32 

I had a go at doing the lay all thing on a couple of the races but I couldn't make it go wrong; to be fair I'm not a very fast typist!
-----------

- and - by your own admission - you are NOT a "fast," - or several - bet placer, either.

I fully understand what he meant about using the "Tab button" to QUICKLY move down through the Bet Slip.

When you ARE used to this modus operandi - then you CAN easily beat the Odds insertion time lapse on the NEW site. .....

NO such problems on the CLASSIC (Old) site.

As I keep saying - longridge - It is every bit, if not more, about FUNCTIONALITY than appearance -

- and - for the record - I FAR prefer the appearance of the 'Old' Site -
most especially with the ability/option to change the LAY Box colour to Yellow - thus making the Odds and Amounts far easier to read.

Longbridge - I came across the auto refresh bar and its one of the very few positive things - but positive nonetheless.

Can anyone else try that typing in the same odds and stake exercise - as my fingers do work very quickly as they have to - and i cant go through 3 or 4 selections without a typo - which is nothing short of a shambles.

You are content with ATR sparrow so there is really no hope!

Not strictly true,jmdc. I think that the time delay is shocking, but otherwise yes.
If you are content with the new site then that is your opinion which you are entitled to.

I use the old site sparrow - note my joining date.

Goodness me, we agree on something.

wicklow - I have confirmed your - "typing in the same odds and stake exercise" - in my post at 14:37 - above your request

onlooker - so im guessing you have the same problems?

cheers

Wicklow, gruss betting assistant is 6.00 a month

you can do your lay all with one click

No - wicklow - Because I ONLY use the OLD site.

But, as I do use that methodology on the Old site -  I then tried the self-same  modus operandi on the New site - after I read your post - and - sure enough ... I could easily beat the odds and stakes time lapse acceptance  on it.

If you bet on more than one line on the cricket runs line or on football daily goals page it still shows incorrect profit and loss.

Same situation on the asian handicap football(soccer page) if you are betting on more than one line, the old site tells you exactly how much you stand to win or lose on different results. The new site does not do this.

Just looking at the new site now, I haven't used it in ages. No wonder the exchange has gone to pot the old site is simple and easy to use which is all you need really.

The new site would be suitable for recreational punters but not surprising heavy users don't like it.

A monumental pain in the arse on the new site is the way your favourites all disappear from the left-hand side bar every time you open a new market, to be replaced with a list of markets you don't want.

You have to drag over to the fiddly little FAVOURITES box on the upper left, then if you're lucky the appallingly slow and sticky site will eventually show your favourites again and you can finally navigate to the market you want. Frequently of course the whole site just freezes instead.

I'll stick to the old site until they do away with it.

swift-tuttle 06 May 15 16:03 
Wicklow, gruss betting assistant is 6.00 a month

you can do your lay all with one click

Im aware of gruss as i have used it before - and I know it can do the function in 1 click - but thats besides the real point. Where in the old site i could click 4 or 5 secletions and type in some odds and I know its going to in right - where as in the new site - I will invariably have to re type my odds as its so dam slow and will have a few errors.

On course bookmakers who post on here, do you prefer the new site or the old site?.

Why do you ask that? - kevo -

- of just one small proportion of the overall users.

is the new site growing on you yet onlooker?

Just interested in their opinion onlooker.

Cannot see any separate, or insular, relevance - kevo.

Not if you have read my posts of this thread, properly - Brother Mouzone.

Very droll onlooker but we don't want to go there again. On course bookmakers must use betfair every time that they are oncourse, so my original question does has some relevance imho.

I always thought on course bookmakers mostly used daq.

New site is too cluttered and full of shyte.

Not attempting be droll - or even dismissive - kevo - Sorry if it may have appeared as such.... and  am at a loss to kno here - "going there again," is.

I just could not comprehend ho using the site (Old or Ne) could be any different for On course Bookmakers, than to other regular users.

* ^ 'know where' - "going there again," is.

What I LOATHE about these alleged 'upgrades' we seem to regularly encounter nowadays on various websites is that it takes a moron like me an eternity to 'master' a particular site, and when that day arrives, some genius decrees it's outdated
They don't give a shít that some of us haven't been brought up with this technology and it's quite demanding for many of us getting ourselves familiarised with new shíte - I'm not alone on that score.

It's happened so many times to me but the most annoying thing is that in this situation there is NO alternative for gambling purposes as Betdík is unbelievably bad so we have a virtual monopoly here and these fcukers know it!
The people who threaten to go over there are kidding themselves...I've done so out of sheer spite and I've paid for it with hard currency

I hope someone on here will organise a mass walkout if only for a day (at say Royal Ascot) as then everyone complaining should stick to their guns and play their part by not placing ANY bets on here at all!
A few of the big-hitters are the key to helping us out as that's the only way these pricks will budge on this...when it starts costing them their commission!

I can't understand why BOTH versions don't just continue as they are as that'll please everyone but that's too difficult for the bellends in charge who thrive on taking sledgehammers to (my) nuts...such as saving a few quid in scrapping the radio service which has pissed off a lot of people, but do they listen?

not sure if just me...can't get any markets to load this morning on old site (LOADING...please wait while the market loads screen)..

New site fine

@YOMOMMA - on Football AH there's a 'P&L Table' checkbox above the market view shows exactly that - P&L for each outcome.

Yes I did see that they have added that. Don't seem to have it on the cricket innings runs yet, or football daily goals page.

Looks like they've pulled the old site for racing today

Intentionally or unintentionally betfair have stopped loading the football daily goals pages for Germany, Italy, Spain and France. Only England Premier League showing today.

Sad sign of the times for the betfair exchange.

Yep, they're removing a few of this sort of market. Can't speak for the ones you've mentioned specifically but they've intentionally culled a number of the Premier League 3pm Specials Markets. Used to be ten or so and now just four.

TP, football daily goals for various leagues was one of my favourite things to bet on. They should put commission back to 0.075% for it like it was beginning of the season and last season and it would be busy again!

0.75% in fact.

Tried Switch from Old Site to NEW site, earlier - in order to see '5 Places' Market on Victoria Cup.

It would NOT load - Tried to go BACK to OLD Site ... whole of Betfair then froze.

Logged out - Cleared Cookies, etc - got Old Site up again - BUT - It would NOT LOAD ANY Markets.

In the past few days I think betfair have been deliberately causing problems on the old site.

Couldn't agree more Navel-Gazer

It seems that we only need roida dave1357 and eightbo to stop betting for half an hour and the old site would be back to normal...

Someone pm those "Major Players" and get them to stop betting....