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i know bookmakers can be bad but look at this
i know bookmakers can be bad but look at this
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Replies: 111
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We have a theme, here ...
First it was GRACE ... Now - PEARL ------ Kind regards, Pearl In the mean time, we ask for your patience while the matter is being investigated. Kind regards, Pearl ----- Are GRACE and PEARL sisters? Wonder which of the Colonies that they may have arrived from? |
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"it's transactions".
ffs |
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Hopefully this will lead to a few more closing their accounts with Hill Billies!
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Serves you right, no sympathy for w....s like yourself!
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CONER,
Why is there an investigation into your account (if you can disclose it on here)? If you have made some winning bets surely they wll just restrict you or close you down, an 8 month investigation seems ridiculous if it is just about your betting? Get in contact with a journalist if you are completely in the right, and write to their CEO demanding a full explanation within 7 days imo. No offence but if you have only gone through their live chat and customer service I am not sure what you expect to achieve - as most are completely clueless and just follow screen instructions. |
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I love the way any operator on live chat, starts almost every sentence, with "Rest Assured...."
Phew, we can all breathe easy now |
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All these threads illustrate the futility of contacting live chat or customer service when theres a serious account problem.These people know nothing about betting & are employed simply to fob off the customer in any way possible,might as well save your breath.
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peter miles
Feb 10 to gsharpe DEAR MR SHARPE. I have account with williamhill with over 5000 pounds in. For 6 mounths your firm has refused to let me withdraw any money. saying i am under investigation,at one time you allowed me to bet,but not withdraw,whitch i found rather odd from such a big firm as william hill. As i always thought if you can not win you can not lose. after i pointed this out to your customer service my account was locked.All i ever get is you are under investigation,fair enough but 6 mounths seems a very long time .Could you please give me some indication as to how long it will take. |
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Graham Sharpe
Mar 20 to me Mr Miles. I do not wish to appear unsympathetic, but my department does not have sufficient resources to handle enquiries of this nature, and I can only suggest you follow the matter up with the Customer Service department at support@williamhill.com gs |
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To: Graham Sharpe
Subject: Re: HELP Dear MR SHARPE. Its been a long long time since your company froze my winning account and stopped me from withdrawing.i have been looking on the net and am amazed to find that a lot of dodgy firms seem to do the same as your firm has done to me. Could you please let me know how long a big big firm such as william hill need to carry out checks on someone.Its been going on for far to long now,its become ridiculas .What would you do in my position.A little help would be much appreciated. PETER MILES |
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On Tue, Mar 4, 2014 at 3:49 PM, Graham Sharpe wrote:
Mr Miles- although this matter appears to be in the hands of our Security Dept, I have asked them whether they can offer any suggestion as to how long it may take to resolve.gs |
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This is gold CONER, keep it coming
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JUST FOR SWARDEAN
support@willhill.com Feb 25 to me Thank you for your query. Your question has now been received and we will reply as soon as possible. Should you wish to update your question, please enter your reply between the lines below. With regards, Customer Services William Hill plc Discussion Thread --------------------------------------------------------------- Customer By Email (peter miles) - 25/02/2014 02:30 PM Have you STOLEN MY MONEY On Tue, Feb 4, 2014 at 3:11 PM, support@willhill.com wrote: |
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THOUGHT BETFAIR WAS BAD,BUT WILLIAM HILL WANT THE FING LOT.
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posted on facebook but now blocked by william hill
Hi my partner is not very happy with williamhill,when you had the instant cash out button he could win at football for a change.Then you stopped the instant part and made it 8 seconds delay.He could not seem to win then so he went to withdraw his funds.YOUR COMPANY has stopped him from being able to withdraw,but he can still bet,i think this is so wrong,its been going on for about 6 weeks now can you help,he has told me we can have xmas in tenerife if you release his money.--THANKS December 6, 2013 William Hill 12/6, 1:17pm William Hill I'm sorry to hear of the trouble your partner has had with his account. The best way to go about it is for him to give our Customer Services Team a call on 08000856296. I'm sure they can help. Regards |
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Thanks for reply,my partner has been in touch on plenty of occasions,but they say its out of there control,and he just has to wait until william hill check him out,but they still let him bet on the account,but like i said if he loses you keep his money but if he wins he can not withdraw,so you still keep his money.Not really fair is it,this has been goining on since you brought the 8 second delay in.About 2 mounths ago,how long would you think we have to wait,to be able to withdraw our own money.---thank you.
December 9, 2013 William Hill 12/9, 3:36pm William Hill If your partner could supply a username we can take a look at the account. We're not able to talk about his account with you though. The security checks are in place for your protection and if you supply the information that has been requested then it usually takes no longer than a couple of days. December 11, 2013 |
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and there are more
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CONTACT THE COMPLETELY AND UTTERLY USELESS GAMBLING COMMISSION BECAUSE HAD THIS BEEN A SMALL INDEPENDENT THEY WOULD HAVE HAD THEIR LICENSE REVOKED BY NOW.THE GAMBLING COMMISSIONS MOTTO IS"KEEPING GAMBLING FAIR AND SAFE FOR ALL"
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CONER - They cannot just keep over 5k without a proper explanation. What are you being investigated about, have they told you? Demand an answer. Personally if you have done nothing wrong, conatct the press.
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I was asked to do a William Hill survey last week and one question asked how much do you trust William Hill on a basis og 1 (low) to 7 (high). I was in a generous mood and marked it as a 2! But interesting, with stories on this thread in mind, that such a question should have been asked.
I used to think that bookmakers could be trusted and a few years back, I would have unhesitatingly given a rating of 7 to that question. |
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AND TWITTER
PETER, William Hill Betting replied to your Tweet! PETER @jmiles321123 any one else had funds stolen by william hill - 27 May More Tweets PETER @jmiles321123 @WillHillBet milemile12 please do not tell me to contact custer service.as i am sick of them - 27 May William Hill Betting @WillHillBet @jmiles321123 Thank you. Unfortunately having checked your account this can only be dealt with by Customer Services. We apologise for that. 27 May 2014 20:54 Reply to @WillHillBet Retweet Favorite Forgot your Twitter password? Get instructions on how to reset it. You can also unsubscribe from these emails or change your notification settings. Need help? If you received this message in error and did not sign up for Twitter, click not my account. Twitter, Inc. 1355 Market St., Suite 900 San Francisco, CA 94103 William Hill Betting (via Twitter) Unsubscribe 10:00 PM (10 minutes ago) to me @jmiles321123 We understand, however this is being handled by Customer Service. Thanks - @WillHillBet PETER, William Hill Betting replied to your Tweet! PETER @jmiles321123 any one else had funds stolen by william hill - 27 May More Tweets PETER @jmiles321123 @WillHillBet ok thanks but all i ever get from them is your under investigation - 27 May William Hill Betting @WillHillBet @jmiles321123 We understand, however this is being handled by Customer Service. Thanks 27 May 2014 21:00 Reply to @WillHillBet Retweet Favorite Forgot your Twitter password? Get instructions on how to reset it. You can also unsubscribe from these emails or change your notification settings. Need help? If you received this message in error and did not sign up for Twitter, click not my account. Twitter, Inc. 1355 Market St., Suite 900 San Francisco, CA 94103 C |
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@spellingandgrammarchecker - Please could you drop me a line at the following address as I would like to find out more about this unclaimed bet and try to help the punter receive his rightful winnings assuming the story is genuine.
betdisputeadvice@gmail.com |
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conor - your case looks like a fraud case and they take a while,
is there something you are not telling us here  i side with hills on this case until i hear more... now the thread starter has a case against hills - he should get everything... |
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yea like they really give a fluck about your opinion kerrygold
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Got paid out in the end, 'goodwill'. Thanks to Paul at betdispute
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good news! comical though that hills refer to the paying out of a perfectly legitimate bet as "goodwill"
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Well done Pennypincher (and Paul) bit I doubt there's much goodwill at Hill House for your account!
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happy to see Paul got you paid out pennypincher ironic name here
i was very positive he would be able to help you to poster insideinfo please cool down , dont be bitter |
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Well done once again Paul Haigh-Total Respect.
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Coner, multiple accounting or something else for sure, maybe found a rick in the in-play markets and was playing both sides of the coin at same time. It sure aint a simple, I won, got account frozen thread
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Update, got a letter from Hills account closed but I can still play Casino
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^ they truly are t0ssers of the highest order
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In most cases the threat of Court action is enough for these shysters to pay up.
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