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flukes
04 Dec 13 13:40
Joined:
Date Joined: 16 Jul 10
| Topic/replies: 3,951 | Blogger: flukes's blog
Jut clicked on spotlight verdict and message is now coming up saying "This content is available as part of Members Club' and prompts sign-in if you press 'continue'. Have not received an email re new login details. When I phoned Customer Services there is a recorded message saying there is nobody available to take your call. What is going on there? Have they all gone home? Or are they all studying for tomorrow's free guess on pricewise extra......
Pause Switch to Standard View Racing Post - is it being run by Coco...
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Report posy December 4, 2013 1:44 PM GMT
I've been locked out for too many log in attempts....i'd say the Post would be more efficient if run by an amoeba.
Report Dr Gonzo December 4, 2013 1:45 PM GMT
Coco the Clown would do a better job imo.
Report Stevie Gerrard December 4, 2013 1:48 PM GMT
flukes maybe your email went into the spam folder
Report flukes December 4, 2013 1:56 PM GMT
Nope, Steve G, have already checked spam. Doesn't explain why Customer Services is 'unavailable' either'. Has anybody had an email re new login details?
Report posy December 4, 2013 1:57 PM GMT
yes i got the email but the new password didn't work
Report Stevie Gerrard December 4, 2013 1:59 PM GMT
yes I had a new  password in e-mail and then logged in with it and then I had to change it to a new password.
Report flukes December 4, 2013 2:00 PM GMT
The whole episode has been utterly shambolic
Report flatcap December 4, 2013 2:01 PM GMT
Tried to log in and got message reset password.

Then received Email fro RP

Your RACINGPOST.com password has been reset to xxxxxxxxxxxxxxxx

When you return to RACINGPOST.com and log in you will be asked to set a new password.

Your new password will need to be a minimum of eight characters, including upper and lower case and at least one number.

These stringent new measures have been put in place after the malicious attack on our database that has affected users of RACINGPOST.com.

We recommend that when setting your new password, you keep it unique to your RACINGPOST.com account.

Please keep your username and password safe and do not share your account details. Your account may be suspended if our systems detect it is being used by users other than yourself.

Kind regards
Racing Post Customer Services
members@racingpost.com.

Its working fine for me now
Report ewood December 4, 2013 2:02 PM GMT
Have to admit, Racing Post have site security at unprecedented levels cos what chance have the hackers got when the paying members cant even log in!
Report flukes December 4, 2013 2:06 PM GMT
Thanks flatcap, you are evidently the chosen one!
Report roggrain December 4, 2013 2:13 PM GMT
That's an insult to Coco!
Report DHB December 4, 2013 2:44 PM GMT
Worked fine for me.
Report 6troytown December 4, 2013 2:55 PM GMT
Have been sent password not accepted c/care will call back that was 12.30pm anyonr help with p/extra selection today thank you
Report Dr Gonzo December 4, 2013 3:18 PM GMT
anyonr help with p/extra selection today

Yeah, don't bother with it. hth
Report spyker December 4, 2013 4:05 PM GMT
On behalf of the WCA (World Clown Association) I request that this thread be removed forthwith. Many thanks.
Report mange December 4, 2013 4:16 PM GMT
Yeh..............But wots the password ?
Report Black_and_Tans1920-1922 December 4, 2013 4:27 PM GMT
Please keep your username and password safe and do not share your account details.
As we will do that for you.
Report Dr Gonzo December 4, 2013 4:33 PM GMT
Laugh
Report top2rated December 4, 2013 4:35 PM GMT
RACING COMPOST
Report homefortea December 4, 2013 9:46 PM GMT
A complete joke of an organisation.

Perhaps if Bruce paid more attention to the whole rancid paper and site rather than bending over to appease his advertisers then perhaps he might have a few more readers and subscribers.

As it is the whole organisation has no future and the hackers are merely picking over the bones of those who are so stupid to have an online subscription.

Rather like the Lions in Africa picking off the sickly Wildebeest those who subscribe need to be culled for their stupidity...
Report nijinsky01 December 5, 2013 8:32 AM GMT
Are these clowns ever going to sort this out can't believe this organisation and the way they treat customers
Report mange December 5, 2013 8:44 AM GMT
Still waiting.................Cry

      2 e mails............3 phone calls later Cry
Report mange December 5, 2013 8:46 AM GMT
I guess it helped the hackers that U had to keep signing in all day if U left it alone for 10 mins...........
Report nijinsky01 December 5, 2013 9:23 AM GMT
Stunned have actually managed it
Report Poppydog. December 5, 2013 9:48 AM GMT
How long does the new password Email take?

Did it last night and nothing (checked all Email folders)
Report mange December 5, 2013 10:27 AM GMT
Ive been on it since the start.............Cry
Report mange December 5, 2013 10:29 AM GMT
maybe got 2 shifts........& 1 shift no rappour wiv 2 shift
Report 6troytown December 5, 2013 10:37 AM GMT
Still waiting account frozen yesterday lunch time 3 phone calls later nada thanks to pilgrim pete last night for tom ante post king George boxing day
Report finishingpost December 5, 2013 11:06 AM GMT
I received my new password ok but 3 attempts to copy and paste it failed, and I was then locked out.  I completed the request to send my email address and RP username for a new password.  I received this no problem, but on trying to enter it I just got the "Locked Out" message again.

Tried ringing Customer Support but they are not available.

Congratulations to anyone who's been successful with their new password, but I'm getting brassed off now.
Report mange December 5, 2013 11:16 AM GMT
Join in Post..................its a massive club Angry
Report par December 5, 2013 11:30 AM GMT
a complete shambles to be honest
Report mange December 5, 2013 11:34 AM GMT
Dont complain......they tell yer to f/off                       esp that Ben
Report northanlite December 5, 2013 11:46 AM GMT
i think the racing post has just become a boys club. i'm sure they all have a ball producing it but it has become a sorry rag in recent years that is not worthy of the name.
Report EastLower Gooner December 5, 2013 12:01 PM GMT
Gang of idiots....
Report laynplay December 5, 2013 2:44 PM GMT
just got an email from them titled "Racing Post Responce"...my guess is that coco the clown may spell better.
Report finishingpost December 5, 2013 4:59 PM GMT
No reply as yet to the email I sent this morning.
Report elise December 5, 2013 5:14 PM GMT
Racing Post Responce

sums it up, coco has probably lent bruce the red nose size 28 boots and exploding car
Report finishingpost December 5, 2013 5:50 PM GMT
I only joined because of the Betting Forecast being available the night before racing. I'm not interested in anything else, and if I knew who supplied the forecasts I'd subscribe to them instead.
Report onlooker December 5, 2013 5:55 PM GMT
^  STREWTH ! - finishingpost  -

Are you REALLY sure that this game is for you?
Report mange December 5, 2013 6:59 PM GMT
still cant get em phone............."STAY ON THE LINE" Cry
Report finishingpost December 5, 2013 7:40 PM GMT
onlooker

Lol, I do sometimes wonder myself!

Seriously though, I think the forecasts are the most accurate around, and as I say I don't use anything else included in the membership fee. If the BF's were available overnight I wouldn't bother joining.
Report finishingpost December 5, 2013 7:40 PM GMT
onlooker

Lol, I do sometimes wonder myself!

Seriously though, I think the forecasts are the most accurate around, and as I say I don't use anything else included in the membership fee. If the BF's were available overnight I wouldn't bother joining.
Report G Hall December 5, 2013 7:52 PM GMT
finishingpost you are very shrewd
Report posy December 5, 2013 11:32 PM GMT
finishing post i too subscribed for the same reason...i've sent two emails and left a message on the phone and not had a response.I'm going to cancel my subscription as totally fed up now.
Report ebulGery December 5, 2013 11:49 PM GMT
I must be the only punter on here who likes the on line RP

although after reading posts on here I  appear to be the only losing punter on betfair

probably says it allCry
Report mange December 6, 2013 8:05 AM GMT
Just called again..............usual message Cry
Report Trusty December 6, 2013 9:07 AM GMT
New password worked fine, but the content I want is still not available. How difficult is it for a pdf link to be working?
Report Stevie Gerrard December 6, 2013 9:26 AM GMT
Everything working ok for me. Only complaint would be still no colours on the right hand screen when playing race videos.
Report Trusty December 6, 2013 9:27 AM GMT
Can you get the print outs for Sandown?

https://reg.racingpost.com/cde/pdf_confirm.sd?crs=SAN&dt=2013-12-06&rc=0003&sx=**
Report Stevie Gerrard December 6, 2013 9:31 AM GMT
I don't use those Trusty, I meant everything I use it for working ok. Just tried print outs but comes with error 404.
Report Trusty December 6, 2013 9:38 AM GMT
ok, thanks Stevie, same as I am getting. Emailed them, just can't understand how something so simply is not working.
Report Dr Gonzo December 6, 2013 10:03 AM GMT
I must be the only punter on here who likes the on line RP

I like it when it works.

A bit of innovation would be nice though. What's the last thing we got, them flagging up a first-time gelding, about 18 months ago? Oh, and charging extra for the 'bonus' of 50 video replays a month, which are already available free elsewhere.

On the plus side, it saves me from reading that passes for 'journalism' on a daily basis in the paper.
Report laynplay December 6, 2013 11:42 AM GMT
why have they changed it from just using the site for free if the passwords for paying members hav'nt been sorted out....the mind boggles.
Report mange December 6, 2013 11:49 AM GMT
Ive had ...fir my e mails & and phone calls NO RESPONCE!
Report mange December 6, 2013 2:21 PM GMT
just called again
   same as it ever was
Report mange December 6, 2013 7:22 PM GMT
same as

     any 1 else ?
Report 6troytown December 6, 2013 7:59 PM GMT
actually managed to log in thank the lord!
Report homefortea December 6, 2013 7:59 PM GMT
What happened to the thread on the Rancid Post on Wednesday where I correctly predicted that "The Editor" aka known as the "Crayford Kennel Cleaner" would as usual write a column that was fashionable defending poor Tom Daley who "came out"..

How many people have "come out" in the Rancid Post Office..

And how many ethnic minorities and indeed Eastern Europeans are employed at Canary Wharf on what has to pass as a "newspaper"..

How come the advert from the only known black tipster Ken Pitterson is relegated to the bottom of the page and does not appear every day..

Did Nelson Mandela die for nothing...(immediate family excused)...
Report golightly December 6, 2013 8:08 PM GMT
Dear Member,

LOGIN RETURNS

I would like to take this opportunity to sincerely apologise again for the recent issues and thank you for your patience and understanding following the criminal attack on our website.

We will be giving you 12 days membership in lieu of the disruption to the service. Your next payment will be taken 12 days later than it is normally.

We have restored log in on racingpost.com and a step-by-step guide on how to log-in is available on our homepage.

Unfortunately, we are currently unable to email you with your Horse Tracker selections, we are working hard to correct this and expect to have this running again early next week.

PLEASE NOTE: IF YOU HAVE UPDATED YOUR PASSWORD SINCE WEDNESDAY YOU DO NOT NEED TO RESET YOUR PASSWORD AGAIN

Yours faithfully

Lucy Watson
Members' Club Manager
Report mange December 6, 2013 8:15 PM GMT
thanx for that M8..........
Report mange December 6, 2013 8:18 PM GMT
If Johnny Cash was alive.......................Id have phoned him by now........
Report bettysboy December 6, 2013 9:12 PM GMT
homefortea

As it is the whole organisation has no future and the hackers are merely picking over the bones of those who are so stupid to have an online subscription.

Do you not have an online subscription to Betfair?
Report bettysboy December 6, 2013 9:15 PM GMT
hhhmm - seems i need to keep up wi times
Report homefortea December 6, 2013 9:22 PM GMT
Feck me the Canary Wharf boys are on now..

No I do not have an online subscription to Betfair.It costs me nothing to lose on here..
Report posy December 6, 2013 10:57 PM GMT
Can't find on the site how to cancel my subscription...anyone know how to go about it ?
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