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RyanWe
05 Apr 10 20:59
Joined:
Date Joined: 13 Apr 07
| Topic/replies: 32,752 | Blogger: RyanWe's blog
Hi, never posted topic on here.. and yeah classic aftertiming I know. But surely someone else backed this horse at between 9.45-9.59 with coral (the only time he was ever 25/1 before being cut to 20/1). I backed the horse at 9.56 at 25/1.. I wrote it down in my records like every other horse. And I only just got back from Plumpton a few hours ago and decided to check my bet, and I just noticed they've changed it to 20/1 and thats not including the rule 4 on Count Boris. Is it even possible they could of changed the odds on my account without me knowing about it?

Sounds like I'm going crazy, but oddschecker link confirms what time they cut the price (http://www.oddschecker.com/horse-racing/plumpton/16:50/win-market/bet-history/pistol-desbois/today) 9.59am.

So if anyone else backed the horse at 25/1 with corals can you check to make sure that your statement says 25/1? Either I'm just going crazy or there doing me out of money.

Is it even possible it's palpable error rule? This just don't make sense to me. I've written to them, no reply as of yet though, so wondered if anyone else had same problem on here?

Hope someone can help. Cheers for reading, and sorry for my rant!
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Report Win only - Sp only April 5, 2010 9:00 PM BST
well done
Report sepp blatter April 5, 2010 9:05 PM BST
they can and will come up with any and every reason why you didnt get the odds.

i once picked a horse at 8am,b4 on line had took off,at 8.55 i started ringing on repeat redial,at 9.00 i got through(when they opened)i was told the price as gone ,i argued my case and that they couldnt of layed itas i was first caller - they told me they had layed it to the cleaner in the office.- 100% true story
Report Diamond_Joe_Quimby April 5, 2010 9:07 PM BST
:^0
Thats one shrewd cleaner
Report lustrumm April 5, 2010 9:19 PM BST
Not only r u wasting your time but in all probability you will have your account closed. Korals are worst scu m there is in the industry and that is saying something
Report casemoney April 5, 2010 9:21 PM BST
someone got a monkey ew a horse at 22s early prices























































did they fook :^0
Report VALUEMAN April 5, 2010 9:22 PM BST
utter filth firm
Report RyanWe April 5, 2010 9:31 PM BST
Yeah well I hardly ever bet with them for reputations' sake.. but they were stand out price and I didn't quite envisage being done 5 points out of a price. I can't take it to a higher level if they choose to shaft me then?
Report heart attack April 5, 2010 9:42 PM BST
corals were 25/1 then with the n/r they adjusted their odds to 14/1
Report Grommitt April 5, 2010 9:48 PM BST
Thye did exactly the same to me. Then 2 weeks later, closed my account. Had to email and call about 10 times to get an outstanding antepost winner honoured.

This firm are the sc*m of the earth.
Report RyanWe April 5, 2010 9:59 PM BST
Haha has anyone actually have any good things to say about Corals? Tells the story by itself don't it. Doesn't sound like I've got much hope then.. great.
Report RyanWe April 5, 2010 11:08 PM BST
Dear Mr Weston,

Thank you for your message and congratulations on your win today!

I have looked at your betting history, and I can see that you placed this particular bet at 09:56:02. Unfortunately, the odds were changed at 09:55:50, just 12 seconds before you placed your bet. Unfortunately, as the odds were changed before you placed your bet, the 20/1 odds still stand.

To prevent this misunderstanding from reoccuring, please ensure that you refresh your web page just before you place your bet (you can do this quickly by pressing the F5 key at the top of your keyboard).

Please accept my apologies for any inconvenience caused by this confusion.

Kind Regards,

Helen
Coral Customer Services


What the hell? Isn't there any price change alert law?! So if they decided to put the horse at 5/1 favourite I would of been stuck with it. Unbelievable!
Report peckham flasher April 5, 2010 11:13 PM BST
bad times 4 corals again :_|
Report Virgin April 5, 2010 11:16 PM BST
F5 X-(

still you could look at it that you backed a 20-1 winner and a 5-1 loser :|
Report RyanWe April 5, 2010 11:17 PM BST
Lol I'm laughing, not even sure why, just so stupid. So basically advice is to just constantly press F5 because they can't be bothered to implement software to the system including a price change alert? Or is that a good way of conning people in to a false price. Just**how you can think you're backing a horse at a certain price and then they tell you it's actually 5 points shorter.. it's like going to a shop and buying something you think is a tenner, but you get charged 5 quid extra with no knowledge. *sigh*
Report savaloy69. April 5, 2010 11:20 PM BST
They can get away with whatever they like. sorry.
Report RyanWe April 5, 2010 11:22 PM BST
Haha I could think of it that way.. and I know I should be thankful that it won and all, but we all know that 5 points is a lot of money. Let's say you backed a horse which you thought was 10/1 but you was only given 5/1.. it would seem a whole lot worse right? Anyway fk it, got me by the bol lox aint' they.
Report TiptheOdds April 5, 2010 11:22 PM BST
I got 29 on here last night. Thought it was way too big.
Report flem April 5, 2010 11:33 PM BST
If your reciept says 25/1 they have to pay 25s.
Report kevin s April 6, 2010 5:36 AM BST
^ then he woke up having nightmares,
Report Smiling April 6, 2010 7:21 AM BST
Sorry Ryan,i backed it at 25s at 9.54 and 49 seconds which is why they cut the price.I requested a monkey,but only got 100.

To be fair i expect that the amended price would have shown on the final confirmation page before you pressed accept,but i couldn't say 100%.

This firm are spineless snakes just like the rest of them,but i do think that they are the most difficult firm to win money from because their prices are rarely wrong.They will accept a chunky bet when they want to lay one,but are just as happy as the next firm to knock you back if you've caught them napping.
Report Smiling April 6, 2010 7:26 AM BST
All the people on here who think that long established, multi million pound,PLC companies deliberately come up with tricks to fleece the customers that they fight so hard to recruit from their competitors really need to get a grip.
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