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pepsiplusconkers
19 Sep 14 21:38
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Date Joined: 01 Nov 11
| Topic/replies: 19 | Blogger: pepsiplusconkers's blog
I've made this thread on numerous sites, and I know that this forum has helped with this kind of thing before so I'll just post the OP I made on the other forums.

I made a post about this in the sharbing thread, but I'll make a separate thread since not everyone goes into the sharbing one.

I sharbed Liverpool BTTS on Monday, using the match coupon, BTTS was 11/8.

I did about 14 shops.

On Wednesday, and today, I've tried to cash all the slips, some of them cashed fine and paid me the price of 11/8, but 4 of them so far (potentially 5) have told me the price changed to 11/10.

I've had a couple of discussions with the staff and they've basically told me that, when you bet using a match specific coupon, if the price changes, it doesn't tell the staff, therefore you don't know either, so even though the price you think you're getting prints on the slip, this isn't the actual price.

Some slips are from earlier than others also, and some paid, so it's pretty random, not like the price changed mid shop run. One for £200 paid fine.

I've got a mate who works in Ladbrokes, he's told me what ever the price is on the slip, is the price you should get.

I'm out of pocket over £100 now, and it could be £125 depending on the next slip.

What's the plan of action?

Will the fact I've multi shopped make it less likely I'll win if I do anything about this?

Is it worth a potential shubbing from all Ladbrokes in my area?

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Replies: 42
By:
JML
When: 19 Sep 14 22:21
IMO the only way to get paid is through the small claims court.

whether or not it's worth the hassle for £125 is another matter.

It's very unusual for bookmakers to ban customers,they usually limit the stakes to about £50.

I'm limited to £50 at all local shops owned by one company,but manage to get much more if I see a new face behind the counter.

Just wait for the manager to leave the shop to do the banking or take a lunch break.
By:
JML
When: 19 Sep 14 22:28
I've just noticed what you've said about the randomness of which bets are paid at 11/10.


Did the 11/10 offers all come consecutively after a cosecutive run of being paid in full?
By:
pepsiplusconkers
When: 20 Sep 14 08:06
No, I got paid out 2 slips, 3rd one was 11/10, then when I got to my home town, I cashed the last bet I placed, for £200 and it was paid out fine, followed by another one, but then the next two didn't pay and the one after did soooooo... no pattern at all.
By:
kavvie
When: 20 Sep 14 08:47
i seen an article concerning this rancid firm about yorkshire winning the cricket.lads had them at 6/1 clearly but they are trying to say they were only 5/1.  screenshots are vital or they wont pay you out what your due.. best stay away.no wonder pp shops are full and the lads next door empty..
By:
caleyjags
When: 20 Sep 14 12:59
Moral of story is don't bet at Lads.
By:
pepsiplusconkers
When: 20 Sep 14 16:07
Thanks oh wise one
By:
JML
When: 20 Sep 14 16:32
I'd give the gambling commuission a ring.

They don't resolve customer complaints but they do ensure
that gambling is fair and open.

It shouldn't be difficult to argue that being paid out at 11-10
after recieving a receipt for the coupon price of 11-8 is not fair.
By:
IanP
When: 21 Sep 14 19:21
Is it a price printed by their system on a receipt or just a copy of the coupon where you've mark-sensed the stake etc ?
By:
pepsiplusconkers
When: 21 Sep 14 19:49
It's a coupon where you write your 25 into the small box, and it prins out the odds, market and amount you're betting.
By:
pepsiplusconkers
When: 21 Sep 14 19:52
I think this is where they mess up, their system is a joke, and basically it seems the match specific coupons aren't the same as a quickslip.

I asked a member of staff why they haven't sorted it out, and she told me it was up to you to give feedback.  Nearly cried with laughter at that.
By:
dixie
When: 22 Sep 14 10:07
I've got a match specific coupon in front of me. I says;

THESE PRICES ARE SUBJECT TO CHANGE

PLEASE REMEMBER TO CHECK YOUR RECEIPT CAREFULLY

You checked your receipt, it said 11/8, go and demand your money.
By:
kenilworth
When: 22 Sep 14 13:27
The onus is on the punter to make sure you have confirmation
of the price when the bet is struck, did you do that?
By:
reb
When: 22 Sep 14 15:19
The o.p. has already stated that the price was computer generated (and therefore up-to-date and current) at the time of bet placement. Has a very strong case for payment at odds of 11/8 at time of bet placement i.m.o.. Only potential problem could be "price rigging" rule.
By:
toffee87
When: 22 Sep 14 18:04
lads tried to pay me out a different price to that on my slip - they said ring customer services so I did and they said the price changed prior to my bet

I told customer services that the slip is my contract which the staff had even initialled  - as soon as I said that they knew they didn't have a leg to stand on and I was paid out at the correct price
By:
SHAPESHIFTER
When: 22 Sep 14 22:22
toffee is correct.  I say this from experience.

In my case, Willie Hills.Went in on a Monday to pick up a Saturday accumulator.  5 selections, four and three folds off of their sheet.  They had pre-done the math, quick to hand it to me, congratulate me, etc.

I counted, it was short.

I asked them to do it in front of me and two of the four winning prices were changed.  Two were underdogs that had been moved in.

I said, not a chance and stated that they pay out was as is.  They made some noise saying head-office, etc.

I got head office on the phone and was told the odds had moved.

"Funny that", I said.  "One of the matches you changed was at 5PM.  The odds were 15/8 and you're telling me that they are 11/8."

"Yes, the odds had moved early Saturday morning"

"Then why when I came here with my mate at 4:45 was he given 15/8 on a slip he filled in himself?"

He then did the professional thing of instead of saying I was 'mistaken' said that I was outright lying.

I said they have 90 seconds or both my sheet and my mates slip go to court.

I was paid out.

They must hit every person that uses the fixed sheets with their own random math.
By:
HonkyJoe
When: 22 Sep 14 22:47
The bookies try these things on because they know, 99% of the time, they'll get away with them. That most people will be swayed by the 'Kenilworth' approach - if you didn't check umpteen million times, it was your fault, so tough.

Drivel!   If you ask for a horse at 15/8, and you're only being offered it at 11/8, the bookies should be telling you. What you're being offered is a different product from the one you asked to buy.  And they know it's not really on. Start reeling off the law, and they should buckle..
By:
HonkyJoe
When: 22 Sep 14 22:48
Mind you, I'd keep quiet about the, erm, 'sharbing' bit...
By:
kenilworth
When: 23 Sep 14 09:12
Honky, if a price is taken, whether it be horses,
footie or anything else, it is essential that it
is confirmed. Things are different nowadays, but
confirmation is fool proof, experience from when
I worked behind the counter would ensure that
approach. Punters try it on a lot you may be
surprised, as do bookmakers nowadays. In this
particular case, on the evidence shown, the OP
has a water tight case.
By:
sevey
When: 24 Sep 14 09:57
W/Hills Coupon Can Anyone Spot The Mistake on One of The Games Tonight Will Both Teams Score Coupon
By:
kenilworth
When: 24 Sep 14 19:55
Perhaps you can now tell us which, being
as the matches have all started.
By:
sevey
When: 24 Sep 14 21:57
Evening Ken it was A/Madrid 13/2 2 Score in both Halves on the Coupon
By:
kenilworth
When: 24 Sep 14 22:02
Not a bet I am familiar with, what price should it
have been, also was it successful?
By:
gnashersblackpool
When: 24 Sep 14 22:10
it lost. game  finished 1 nil. 13/2 more than double what it should of been
By:
gnashersblackpool
When: 24 Sep 14 22:10
it lost. game  finished 1 nil. 13/2 more than double what it should of been
By:
gnashersblackpool
When: 24 Sep 14 22:10
it lost. game  finished 1 nil. 13/2 more than double what it should of been
By:
gnashersblackpool
When: 24 Sep 14 22:10
it lost. game  finished 1 nil. 13/2 more than double what it should of been
By:
sevey
When: 24 Sep 14 22:27
Correct Price was 13/8
By:
Capt__F
When: 26 Sep 14 01:12
i wd have laid 7s
By:
kenilworth
When: 26 Sep 14 13:20
sevey, be careful with a bet that requires
a second half goal even although the match
may already be won.
By:
sevey
When: 26 Sep 14 20:16
Evening Ken It can work both Ways Take Last Sunday My Mate Had Everton 6/5 Man Utd 13/8 2 Score in Both Halves Paid just over 11/2 the Double The Rest is History But Beware Hills do more cutting than Zoro at The Moment Some Value bets To be Had G/Luck
By:
toffee87
When: 29 Sep 14 21:31
Evening Ken it was A/Madrid 13/2 2 Score in both Halves on the Coupon

all the Atletico Madrid prices on all last midweek coupons were the wrong way round - for instance they had them at 8/1 on the score win coupon but it was actually 11/4 on the receipt
They just got the home team and the away team mixed up
By:
reb
When: 30 Sep 14 10:15
Bookmaker within rights to call palpable error.
By:
pepsiplusconkers
When: 06 Oct 14 17:07
I've been intouch with a well known guy from these forums who's given me an email to send them.

Reb, a palpable error refers to odds which are way out of line, and an obvious error, a coupon price going from 11/8 to 11/10 is clearly no palp.
By:
insideinfo
When: 06 Oct 14 21:03
www.ibas-uk.com/newsPress.php?newsID=29
By:
SHAPESHIFTER
When: 07 Oct 14 13:50
Does IBAS make public their rulings?
By:
SHAPESHIFTER
When: 07 Oct 14 13:51
They seem to put examples but don't put up all cases.
By:
FATMax
When: 08 Oct 14 00:05
The plan of action is to find out where a boss lives,knock on his door loudly and
get your 100 pound,give him 10 sec to comply or start pounding him 100 times,
don't get pushed around cob...
By:
bigmart
When: 09 Oct 14 00:14
if they put the price its a binding contract
By:
SHAPESHIFTER
When: 09 Oct 14 10:47
Two questions I would love to ask in court:

"So you are saying that if you put 5/4 on the betting slip and when it wins, you pay out 4/5 and explain it is an error"
Response: "Yes"
"So if there is 4/5 on a slip and the actual price should have been 5/4, so you inform the client when they come for the pay-out?"
Response: (Silence)
"Do you inform the client prior to the event or put a sign up in your shop saying that the price is wrong on the coupon so that other clients are made aware prior to fillingout their slips?"
Response: (Silence)

"The math on accumulators and folds can be complex. You do the math prior to the client arriving for the pay-out"
Response: "Very often.  That way we can hand them the cash quicker, especially on a Sunday or Monday after the weekend's football"
"So do you give them a receipt with the breakdown on how you do the math?"
"No"
"So when there was an error, do you tell them or simply sling them the cash and hope they don't notice?"
Response: Silence
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