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So, we finally became a sportsbook

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Replies: 266
By:
hazel
When: 04 Feb 13 18:37
CLYDEBANK. 

I don't get the same experience as you.  If I go to betfair.com it takes me to betfair/sport.   Then if i want to bet on football it takes me to the football fixed odds site, with no link to the exchange.  I cant see any newbie getting to the exchange, not unless they click on the exchange box on the homepage, which is no more prominent than betfair poker.
By:
viva el presidente!
When: 04 Feb 13 19:39
remember way back when, the bookmaker funeral stunt?

who'd have thought then that BF itself would burst out of the coffin shouting "surprise!"

...looking like a manky extra from the Thriller video.

btw, they've also changed things recently so that if you log in using the IP address (which I started doing after the DNS hijack fiasco) it takes you to the new style site.
By:
CLYDEBANK29
When: 04 Feb 13 19:57
you are right hazel.

The seemless transition is from the exchange to fixed odds and back again.  I didnt realise that there were effectively two fixed odds site and the other ste was different entirely.  I take back anything good I said about it in my previous post and am back to my original position of clueless.
By:
CLYDEBANK29
When: 04 Feb 13 20:00
Which just goes to show my efforts to try and remain impartial and not afraid to give credit to Betfair if it is due but on this occasion I was mistaken. Laugh
By:
InsiderTrader
When: 04 Feb 13 20:07
To be fair its a work in progress. They have the new exchange site and this new fixed odds site. At some point they joined them together and now its looks like they are seperating them. I imagine the finished product home page will have three equally sized boxes on it saying 'fixed odds' , 'games' and 'exchange'.

I cannot understand why they have unleased a half finished product on the public though. Must be putting a lot of people off.
By:
siwaadupa
When: 04 Feb 13 20:25
Its still shocking stuff how betfair is changing. It looks like exchange doesn't bring them enough money and betfair choosing new strategy promoting a fixed odds.
Why creating a competition on your own site to your own product?
Why not being an innovative anymore?
By:
siwaadupa
When: 04 Feb 13 20:41
And types of excuses like:
Premium charge is needed to for adverts, marketing, promotion etc to bring the new customers to the site. But these new customers are going to the fixed odds site. SO not for the first time in my life I feel lie it was just another lie.
By:
hazel
When: 04 Feb 13 23:21
Just seen this on another forum.

Betfair t&c

From 31 January 2013, customers with an existing Betfair account shall not be permitted to open a new account with Betfair.
Any customer that already has more than one Betfair account on 31 January 2013 is required to nominate a single Betfair account to use across Betfair’s products by contacting the Betfair Helpdesk. Customers that continue to operate multiple Betfair accounts after 31 January 2013 will have their accounts ‘linked’ and managed accordingly. This may affect the extent to which bets can be placed on the Betfair Sportsbook by such customers.
Should Betfair believe, using its absolute and sole discretion, that you have:
registered and/or used more than one account; and/or
acted in collusion with one or more other individuals through a number of different Betfair accounts to back the same combination of selections (regardless of whether or not such bets are struck separately, at a range of different prices or on different days)
in an attempt to exceed the maximum pay-out for an individual account holder across linked accounts, it reserves the right to withhold any winnings arising from such behaviour.


To me it looks like the punter friendly betting exchange concept is on its way out. Betfair has become just like all the other bookmakers. A full circle? Shocked
By:
bf_fananatic
When: 05 Feb 13 00:13
Whats not fair about betfair preventing customers from using multiple accounts to gain an unfair advantage over betfair and other customers that stick to the rules in T&C, surely by getting worried about these measure you are revealing your own can of worms IMO
By:
hazel
When: 05 Feb 13 00:36
bf_fan.  I never said it was unfair.  Just pointing out that from 31st January 2013 Betfair are not keen on multiple accounts.

Why?  Obviously because they are now promoting their sportsbook.

The sportsbook now takes centre stage of their new homepage (see details below/above), and I thought you being a great advocate of the betfair exchange would be disappointed that it now takes on a minor role.

If you are happy with that, then so be it.  I am a number one fan of exchange betting and would hate to see it falling by the wayside.
By:
Trevh
When: 05 Feb 13 01:30
BF_fananatic reappears ;)


Logged on earlier and was taken straight to the sportsbook site, first time for me.

They obviously have done much research into this move and believe it's for the best, but for the life of me I can't see how.

The future of BF, I believe, is in pushing the exchange. It's such a fantastic product yet they appear to be hell bent on letting it go to ruin. Really really can't understand that. I'm absolutely convinced that API access to the site could make them a fortune if marketed to the masses. Perhaps the people at the helm are all non betting people now, and can't see the wood for the trees?
By:
FINE AS FROG HAIR
When: 05 Feb 13 06:51
Trevh
I for one was only ever attracted to the exchange by virtue of the fact that I would not be limited on my bets, apart from there being relevant lquidity to fill them at any moment in time.
The fixed odds sportsbook makes no impact on that in principle does it ?
An argument is apparently being made by some on here that the promotion of the sportsbook will be at the expense of lquidity on the exchange, but that surely should be the limit of one's concerns ?
And I personally have not yet been affected by any material liquidity drop offs on the exchange.
But I only bet in the primary football and tennis mkts, and so perhaps I'm not seeing the worrying decline in liquidity that some on here are seeing or experiencing apparently.
By:
FINE AS FROG HAIR
When: 05 Feb 13 06:54
Btw I'm yet to ever to be taken to the sportsbook on logging in ?
But then again I have never ever been even able to get into the beta site.
Must be something to do with the fact that I never log in from the UK perhaps ?
By:
RichWill
When: 05 Feb 13 10:19
I'm not sure I get this.  I've had two accounts with Betfair for years but they have always been linked for PC purposes.  Am I supposed to contact Betfair and nominate one as my main account?
By:
CLYDEBANK29
When: 05 Feb 13 10:52
Yes Rich.
By:
RichWill
When: 05 Feb 13 10:58
Clydebank,  on the Premium Charge portal they have my main account at the top with blue background with sub accounts underneath so they must know this already.
By:
CLYDEBANK29
When: 05 Feb 13 11:03
They are still pushing the exchange.  The exchange prices are on Oddschecker, Bestbetting etc and the adverts all refer to the exchange.  I've yet to see an advert for the fixed odds site.

Its a bit like Bella Italia pushing their 2 for 1 meal deals.  What they really want is you to buy loads of drinks but they are advertising the meal deal as they know that is what customers really want and what attracts customers to their restaurants.  There is one fundamental difference though.  Imagine going to Bella Italia for your 2 for 1 deal and finding the restaurant decked out as a bar.  Laugh  Ask the waiter for the restaurant and he'll direct you a side door with the restaurant hidden out the back.
By:
CLYDEBANK29
When: 05 Feb 13 11:20
Rich obviously Betfair could contact you by email, knowing you have linked accounts and informing you that .... unfortunately we no longer intend to offer this facility...could you please contact us and nominate your preferred account.  That is the logical sensible approach.  But this is Planet Betfair, where they advertise one thing but offer you another, so logic and sense go out the window.
By:
the silverback
When: 05 Feb 13 19:39
I haven't paid any attention to betfair's ads for a long time.

Are they advertising the exchange and how good the prices are yet when you visit the website they are promoting you now come across a different product with worse prices?

(NB I haven't noticed arriving on the fixed odds site when i log on)
By:
askari1
When: 05 Feb 13 20:19
I think crazily enough they don't want to be arbed w/fixed-price punters laying off on the exchange.

I wd have thought that this was one of the attractions of the exchange for many people; and that a lot of people w/ this strategy will be feeding through a lot of liquidity, of which bf take a large share, on all their other bets.

The change is more thorough than people realise and will eventually lead to a situation where the exchange is only shark vs. shark. It will become more and more difficult to make any money other than through chance.

The company will just become a third- or fourth-tier bookmaker, below Power and 3.65, because it doesn't have and can't buy the expertise to be a world-leading sportsbook.

Their best shot is the exchange beating all other bookmakers on multi-runner events like racing on price in a Darwinian way, and punters switching to the efficient market.

But the management can't see, because 1) they have no affinity with horse racing or multi-runner markets, and 2) the margins are thinner and any success in the market wd take much longer.
By:
askari1
When: 05 Feb 13 20:21
In short, we are all doomed.

I'm less doomed than the real professionals b/c I have other skills.
By:
askari1
When: 05 Feb 13 20:32
Eddie & hazel, I also think there is a chance that Ed Wray and Bert Black will do a 'Steve Jobs' and come back to lead a refreshed company.

Brean Corcoran is a big name in the industry and was very successful with Power, especially with marketing and managing a growing shop estate. He wd have switched to bf because of a perception that they shd win, that they shd be the most successful firm.

If he can't save the share price or bring it into alignment with Lads & Mountains, then there will be a feeling that no one can, except perhaps the founders.

This is the straw I'm clutching at.
By:
CLYDEBANK29
When: 05 Feb 13 20:33
yes silverback, crazy as it seems, if you are a new customer that's exactly what they are doing
By:
askari1
When: 05 Feb 13 20:47
Why crazy? From their viewpoint, why should they give up to 87.5% of a customer's losses to another set of customers?
By:
CLYDEBANK29
When: 05 Feb 13 20:49
I don't know what the average Joe is like (although I like to think I do) but nothing is worse for repeat business or initial business imo if you don't meet customers expectations.  If I'm expecting an exchange I want to see an exhange.  As a new customer if don't see an exchange and I don't see better prices that you've advertised, I'll think you've misled me and wasted my time and I'll go elsewhere slagging you off to the mrs and my mates down the pub.
By:
Northern Wizard
When: 05 Feb 13 20:56
If I was in charge of one of the big bookmakers I'd be using the Betfair Sportsbook to blur the value lines trotted out by Betfair. Essentially they can now run ads claiming 90% (or whatever the figure is) of our prices are better than Betfair Sportsbook. Overtime this blurring of the exchange prices and sportsbook prices will mean new punters will think better value exists elsewhere and never join betfair in the first place.

My other problem with this was lack of communication from betfair. Sportsbook simply appearing as my default page. I didn't request it, don't want it and pretty fed up having to tab away from it constantly. Just when they claim to be trying to go back to core values they pull a stunt like this. Let's hope purple gets sorted by the new owners.
By:
CLYDEBANK29
When: 05 Feb 13 20:59
askari the premium charge assures them of the vast majority of punters losses, and besides they havent got a business without the exchange, although they like to think they have.
By:
hazel
When: 05 Feb 13 21:00
http://www.betangel.com/blog_wp/2013/02/05/betfair-go-back-to-the-future/

and the new homepage directs you to:-

www.betfair.com/sport
By:
YOMOMMA
When: 05 Feb 13 21:02
Northern wizard, they don't care one bit for the customer and treat them with contempt and do what they like. Look at how they tried to force people on to the beta website and to the fixed odds, casino and games by messing up the classic site with the loading.. please wait nonsense.
By:
askari1
When: 05 Feb 13 21:10
Clydebank, the question is whether they would have a business with the information i.e. the prices supplied by their incumbent winners / market-makers on the exchange and their existing customer base.

They must be thinking that they can migrate some of this customer base, or the same kind of people as make up this customer base, onto fixed odds and cannibalise the small winners who currently pay the premium charge.

I agree w/ you that they're deluded and that the exchange is the only long-term winning product they have.

But its margins are too small for shareholders and they have completely lost sight of the long game.
By:
askari1
When: 05 Feb 13 21:13
Northern Wizard, any of the leading two to three hundred clients of bf could do a better job of running the exchange (given company information) than the people who actually run it.

They understand how the exchange works and roughly how most of its valuable customers use it.

An alternative to the founders coming back wd be for bf's beneficial owners (banks and private capital) to have its winning clients run it instead of current management, who are little better than the management of a failing fixed-odds bookmaker.
By:
YOMOMMA
When: 05 Feb 13 21:18
Yes betfair has been thoroughly mismanaged to the extent that the home page doesn't even show the exchange.
By:
YOMOMMA
When: 05 Feb 13 21:26
They'll get what they deserve in the end which will most likely be a 2nd rate sportsbook and a stagnant or deteriorating exchange.
By:
askari1
When: 05 Feb 13 21:28
They want to be like 3.65, yet the 3.65 prices are dependent on their successful players on the exchange.

If they make things so much harder for price-sensitive exchange players, who are they going to price off?

Once again they have not thought through their strategy.
By:
YOMOMMA
When: 05 Feb 13 21:34
I don't know what they are doing but what I do know is that promoting a 2nd rate sportsbook ahead of the exchange is a bad idea. New users will go to betfair.com see prices they can get anywhere else and disappear.
By:
YOMOMMA
When: 05 Feb 13 21:35
I'm going now, bye people.
By:
CLYDEBANK29
When: 05 Feb 13 21:46
I met with someone from Betfair recently.  They just wanted the opinions of some non recreational users on certain things.  One thing I think I picked up on is that I think their mantra is to "maximise customer wallet" and that is a tunnel vision mentality.

This company didn't become a success, make almost instant profits, build a huge reputation in the process and growing very quickly by adopting that mentality.  They grew because their mantra was to give punters a better deal, I bet they weren't thinking about maximising customer wallet.  Giving customers a better deal and meeting their expectations led to the profits.  They are so focused on maximising customer wallet that they've lost sight on meeting customers needs and expectations.
By:
askari1
When: 05 Feb 13 21:53
They can maximise customer wallet all they like, but what should be more important to them is the _size_ of that wallet.

If professional bf winners get a 60% share of a losing customer wallet of 2k /year, that is better for the company than an 80% share of a losing wallet of 1k / year.

Actually I suspect that company money comes from a few whales (big losers) and many fish (small-staking recreational losers), the people in between those losing a sum in the low thousands. These people are attracted because of the liquidity that depends in part on small winners sitting at the front of exchange markets.
By:
askari1
When: 05 Feb 13 21:56
Anyway, if they really wanted to 'maximise customer wallet' w/out understanding any more about it, they could match bookmaker prices on the horses before 10am i.e. lay the Pricewise, Hugh Taylor, Value Plus, Rix and other selections, or just the bookie ricks obvious to many form-students.

Then they would get 100% of my wallet rather than the 60% or so (even by money value) they are getting at the moment.
By:
askari1
When: 05 Feb 13 21:57
40% of 2k is better than less than 80% of 1k is what I wanted to say.
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