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Oh my God - not again!!

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Replies: 317
By:
The Investor
When: 12 Mar 11 18:24
site loading nice and fast again Blush, still suspended though.
By:
Lori
When: 12 Mar 11 18:24
They got blacklisted from a major review site for that too.
By:
mande
When: 12 Mar 11 18:26
There has been only bad or worse days since introduction of skimming bot and premium charge. Zero sympathy from me to those amateurs.
By:
The Investor
When: 12 Mar 11 18:26
yeah, you mean casinomeister right? I hope the people in charge of the casino have nothing to do with the exchange. Very inept bunch based on their actions in this case. I don't use the casino, so maybe this is an isolated incident.

Utterly insane way of going about things though.
By:
caramba
When: 12 Mar 11 18:42
Eddie the eagle Joined: 01 Feb 04
Replies: 2595 12 Mar 11 18:20 
Have they made an announcement of why they don't unsuspend inrunning markets and for how long they are going to be suspended ?


No, the only info afaik is this banner on their site,
http://img-cdn.mediaplex.com/0/7778/OUTAGE_1203_530X128.jpg
By:
caramba
When: 12 Mar 11 18:43
http://img-cdn.mediaplex.com
/0/7778/OUTAGE_1203_530X128.jpg
By:
tontoman
When: 12 Mar 11 18:49
pants !!!!!!!!!!!!!!!!!!
By:
brendanuk1
When: 12 Mar 11 18:51
They are dreaming if they think they are going to find the root cause on a saturday night with only oncall support available.

Another example of how stoopid they have become
By:
SM
When: 12 Mar 11 19:40
I don't understand why the site is still up, visibly at least. In fact, it has been up for the last two hours although, of course, you can't place a bet. Never known this during an outage before.
By:
Just Checking
When: 12 Mar 11 19:46
Maybe when they turn on the 'tap' from the web page to their servers, they expect it to fall over again, or some intermediate thing is currently deliberately offline, with some guy with a gun to his head sweating buckets trying to find out what's wrong..
By:
caramba
When: 12 Mar 11 20:01
Appalling customer service from bf
By:
waynebrayn
When: 12 Mar 11 20:06
i think we're up & running again
By:
Optimizer
When: 12 Mar 11 20:20
Takes 10x the usual time to place a bet using API..
By:
tinkyvinky
When: 12 Mar 11 20:22
ha ha miserable bastards they cant quarantee site stability but they let betting pre off now. even in-play still not working, bunch of greedy bastards
By:
viva el presidente!
When: 12 Mar 11 20:33
you know what? fvck it. see you all tomorrow.
By:
Contrarian
When: 12 Mar 11 22:43
Looks like I picked a bl**dy good week to go skiing!
By:
Lusitano71
When: 09 Apr 11 18:02
"The system is experiencing some technical difficulties. Please refresh the view of your current bets on this market in the bet manager."

Oh my God - not again!!

Sad
By:
brendanuk1
When: 21 Apr 11 12:44
tits up?
By:
Eddie the eagle
When: 21 Apr 11 12:46
FFS Betfair, perfect timing as usual... NOT CryCry
By:
1.01 Layer
When: 21 Apr 11 12:49
Mobile's off as well but betting still going on on the IP Aussie rules match
By:
brendanuk1
When: 21 Apr 11 12:52
Thought they assured everyone that the issue was sorted and was identified as single threading bug?

Have there been any recent updates. Noticed the ip football page looked abit different yesterday
By:
1.01 Layer
When: 21 Apr 11 12:56
Aussie mkt off now too.

The helpdesk assured me that all IP bets will be cancelled before the site comes back on.
By:
DStyle
When: 21 Apr 11 12:59
there was an update on the 19th according to the service page brendan
By:
DStyle
When: 21 Apr 11 12:59
i'm sure it's unrelated though Plain
By:
lufc1962
When: 21 Apr 11 12:59
this is b0llocks if they cant keep the side running they should pull the plug forever....just rang them and they say theres nothing they can do.....they dont know why its gone down...will we get our money back ..no...just another sorry message...sorry messages dont pay the bills
By:
1.01 Layer
When: 21 Apr 11 13:00
Premium charge: Yes
Adequate service: No
By:
Eddie the eagle
When: 21 Apr 11 13:01
1.01 Layer Joined: 23 Aug 03
Replies: 1868 21 Apr 11 12:56   
Aussie mkt off now too.

The helpdesk assured me that all IP bets will be cancelled before the site comes back on.


That doesn't apply to keep bets !!
By:
lufc1962
When: 21 Apr 11 13:06
you can phone betfair on 01438283811....non premium number
By:
brendanuk1
When: 21 Apr 11 13:06
i'm sure it's unrelated though

yes cant be related, i am sure their testing was beefed up and completely overhauled after the previous problems Plain
By:
TheFlame9
When: 21 Apr 11 13:11
1.01 Layer     Joined: 23 Aug 03
Replies: 1869 21 Apr 11 13:00 
Premium charge: Yes
Adequate service: No

This, unacceptable when we pay so much PC. this should never happen.
By:
Aunty Post
When: 21 Apr 11 13:16
Currently our site is unavailable.
We're working to fix this.
Please come back and visit soon y'all.

Have a nice day now........Laugh
By:
DStyle
When: 21 Apr 11 13:18
absolutely brendan. lessons have been learnt
By:
brendanuk1
When: 21 Apr 11 13:24
Ok thats me oot for the afternoon, almost an hour and nothing posted on forums re outage etc etc.

To nice a day to be stuck here refreshing
By:
johnizere
When: 21 Apr 11 14:04
oh well.........
By:
Grunweld
When: 21 Apr 11 14:42
Site working, but early horse races are suspended.  Then they have one open and suspend it later.  WTF is going on?
I've never know such a shambles in 15 years of internet betting.
By:
askari1
When: 21 Apr 11 14:47
I am still betting--but it says that betting has been suspended?

Perhaps this outage was caused by the cross-selling adverts they've put up on the forums? I feel that the senior management of bf and the operational IT management are not talking to each other.
By:
askari1
When: 21 Apr 11 15:04
Now I no longer see a message saying the site is not taking bets.

I have traded on Bottman at Ludlow on purely fundamental reasons but in case something else is going on, I'll keep stakes small.

I really don't understand why bf's senior management don't see what works and what doesn't, what conduces to growth and what just alienates the loyal userbase (such of it as is left). Their add-ons are just ekeing out a pitiful amount of growth and keeping some of their employees in a job. They need 1) operational stability and 2) the next major step forward.
By:
buzzer
When: 21 Apr 11 17:06
again Cry
By:
Just Checking
When: 21 Apr 11 17:09
Yip, every single match that's in play is suspended absolutely SCREWING anyone with money inplay.

What they hell will be the excuse this time?

"In the latest 'upgrade' we forgot to take out test code?"

(
By:
brendanuk1
When: 21 Apr 11 17:20
my guess is that was the "fix" going in
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