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Hello, I'm a 2nd rate customer....

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Replies: 49
By:
dude67
When: 17 Mar 09 21:31
2-1 Arsenal, and the system is back up. There goes my strategy....
By:
MissingRibOfPrince
When: 22 Mar 09 10:50
my matched bets just disappeared,haven't had any trouble for a few days now but hope its not tonight
By:
Eddie the eagle
When: 22 Apr 09 10:45
Here we go again !
By:
Eddie the eagle
When: 13 Jul 09 06:43
The dreadful internal error is back !! Can't see my positions or place any bets !
By:
Eddie the eagle
When: 13 Jul 09 06:44
The dreadful internal error is back !! Can't see my positions or place any bets !
By:
Eddie the eagle
When: 13 Jul 09 07:33
Working again now.
By:
Eddie the eagle
When: 31 Jan 10 07:48
Betfair , those of us outside UK do now have to restart our computer to see our unmatched under the "my bets" tab. Can you please**this asap ?
By:
man of many moods
When: 31 Jan 10 08:00
You do not have any bets on this market
By:
qet
When: 31 Jan 10 08:14
Also foreigner here, German. Since last Tuesday my money is stuck somewhere between Casino account and main wallet in Betfair's network nirwana.
First, I could not make any bets from my main wallet. Then I transferred the money to the casino and back. Then it worked (for 2 hrs).

When I wanted to re-transfer money from the casino acct to main wallet in the 3rd trial, I got a message "communication error". And since Tuesday morning 03:32:29 the money is "waiting" in the casino account.

I wrote 2 mails. For 1 I got a wishi-washi reply, the 2nd hasn't been answered at all. I then called customer (?) service (?) (what customer service) in Malta Saturday morning.

Effect is: I can't still to date make any bets at all since the main wallet is empty and the casino account is frozen.

I would go to jail if I would say what I really think about Betfairs's technicians, administrators and the like. Too stupid or too lazy to set the whole thing back?
By:
chop180
When: 31 Jan 10 10:34
^^^^^^

Feel free to say it, probably been mentioned on many occasions :D
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