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ribeiro67
21 Nov 13 16:32
Joined:
Date Joined: 17 Jun 11
| Topic/replies: 149 | Blogger: ribeiro67's blog
since yesterday I'm having trouble opening the old site the games does not appear the window is frozen only with the cursor of the mouse.
What`s hapenning ?Who`s the problem mine or the Betfair site ?
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Report rob22 November 21, 2013 5:25 PM GMT
Same problem,contacted them and all they advised was to change my browser,been using chrome for last couple of years and no probs.
If it takes them over a week to change the clock,no chance with more complicated issues.
Report ribeiro67 November 21, 2013 5:29 PM GMT
It`s impossible to trade with this speed, or navegate on the site. I hope they manage this problem or it`s the end of betfair for me.
Report ribeiro67 November 21, 2013 5:29 PM GMT
It`s impossible to trade with this speed, or navegate on the site. I hope they manage this problem or it`s the end of betfair for me.
Report eddiemac November 21, 2013 5:29 PM GMT
dont know if its same prob but I couldnt get old site up mon. ph BF they sent me this link...http://www.betfair.com/exchange worked for me
Report rob22 November 21, 2013 5:35 PM GMT
Ribeiro67 is your problem same as mine,when you go to in play the bottom half of page is frozen,that is there's a timer searching for it,some times its of for a couple
of hours and then comes back on.If anyone can offer any advise,much appreciated.
Report rob22 November 21, 2013 5:36 PM GMT
Mine has just come back on.
Report rob22 November 21, 2013 5:39 PM GMT
Thanks Eddiemac i'll give it a try next time it goes down.
Report ribeiro67 November 21, 2013 6:02 PM GMT
it is Funny apparently already standardized after a long time with these problem
Report ribeiro67 November 21, 2013 6:05 PM GMT
False alarm the betfair is with problem already because you press the botton of live game for today,tomorrow,etc. and is clean there`s a problem with the site it`s not working normally.
Report rob22 November 21, 2013 6:12 PM GMT
Only 1 match listed for tonight,none sat or sunday.
Come on betfair do we get a response.
Report marychain1 November 21, 2013 6:49 PM GMT
I had this problem earlier. Went into football - then coupons - then thursday in-play coupon. Seemed to work.
Report ribeiro67 November 22, 2013 9:26 AM GMT
Again down, the speed is a shame it`s not working the matches on live is not working the speed on the site is a madness slowwwwwwwwwwwwwwwwwwwwww
Report hereisgone2 November 22, 2013 9:30 AM GMT
same issue here
Report ribeiro67 November 22, 2013 9:38 AM GMT
I think they want to finsh with the old site but the new one is a che.., becuase is not simple that the old one if i have the choice to choose i never use the new, i am nervous with betfair because it`s not possible bet with the site in that circuntancies, not fast enought to put the bets and navigate through the site.
Report hereisgone2 November 22, 2013 10:42 AM GMT
I agree I prefer the old one myself. I just find it simple to click on in play then football,Rugby or whatever.

Please fix it Betfair
Report hereisgone2 November 22, 2013 11:02 AM GMT
working againExcitedExcited
Report ribeiro67 November 22, 2013 11:25 AM GMT
Good i hope this time forever
Report ribeiro67 November 22, 2013 11:29 AM GMT
f....s... it`s not working the list of live games it`s not displayed
Report Srichaphan or Ancic? November 22, 2013 11:51 AM GMT
Just use the menu on the left instead then and find the matches.
Report Srichaphan or Ancic? November 22, 2013 11:51 AM GMT
or click on the Betfair logo and reload the site.
Report ribeiro67 November 22, 2013 12:22 PM GMT
But this problems are not to solve we will live with that on betfair? or they are fixing this ?
Report rob22 November 22, 2013 4:21 PM GMT
Inplay page down again,why no response of you Betfair.
Report CJ70 November 22, 2013 4:24 PM GMT
Tell them on @BetfairHelpdesk they don't read here.
Report rob22 November 22, 2013 4:29 PM GMT
C170 iv'e spoken with them a couple of times,they just say change your browser,getting no where.
Report CJ70 November 22, 2013 4:50 PM GMT
Told me to use the new website. I politely declined, keep pressing.
Report rob22 November 22, 2013 5:09 PM GMT
C170 please can you tell me there full email address.
Report purpleronnie November 22, 2013 5:10 PM GMT
I've tried 3 browsers its not working on any of them.

Looks like the new site for me...unfortunately.
Report purpleronnie November 22, 2013 7:22 PM GMT
working now...but for how long?
Report rob22 November 22, 2013 7:49 PM GMT
Mine came on same time as yours,runs for a couple of hours,then goes of again.
Report CJ70 November 23, 2013 10:28 AM GMT

Nov 22, 2013 -- 5:09PM, rob22 wrote:


C170 please can you tell me there full email address.


I tend to find they don't respond to E-mails very well.

http://en.learning.betfair.com/app/ask

Report CJ70 November 23, 2013 10:28 AM GMT
Still b0rked this morning, a real pain to find the games I want.
Report rob22 November 23, 2013 10:50 AM GMT
Cheers C170,i'll let you know if i get any reponse,personally i think this is the start of winding the old site down.
Report CJ70 November 23, 2013 11:02 AM GMT
I hope not as the new site looks like it was made by a puppy rolling around in a paint by numbers kit.
Report rob22 November 23, 2013 11:04 AM GMT
C170 it don't reckonise the address.
Report Srichaphan or Ancic? November 23, 2013 11:07 AM GMT
Contact them on Twitter instead @betfairhelpdesk
Report Srichaphan or Ancic? November 23, 2013 11:07 AM GMT
they will reply within minutes on there
Report rob22 November 23, 2013 11:07 AM GMT
Recognize*
Report Srichaphan or Ancic? November 23, 2013 11:17 AM GMT
Anyway I sent you a private message.
Report rob22 November 23, 2013 11:37 AM GMT
Thanks for your help SOA message returned.
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