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ribeiro67
21 Nov 13 16:32
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Date Joined: 17 Jun 11
| Topic/replies: 149 | Blogger: ribeiro67's blog
since yesterday I'm having trouble opening the old site the games does not appear the window is frozen only with the cursor of the mouse.
What`s hapenning ?Who`s the problem mine or the Betfair site ?

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Replies: 39
By:
rob22
When: 21 Nov 13 17:25
Same problem,contacted them and all they advised was to change my browser,been using chrome for last couple of years and no probs.
If it takes them over a week to change the clock,no chance with more complicated issues.
By:
ribeiro67
When: 21 Nov 13 17:29
It`s impossible to trade with this speed, or navegate on the site. I hope they manage this problem or it`s the end of betfair for me.
By:
ribeiro67
When: 21 Nov 13 17:29
It`s impossible to trade with this speed, or navegate on the site. I hope they manage this problem or it`s the end of betfair for me.
By:
eddiemac
When: 21 Nov 13 17:29
dont know if its same prob but I couldnt get old site up mon. ph BF they sent me this link...http://www.betfair.com/exchange worked for me
By:
rob22
When: 21 Nov 13 17:35
Ribeiro67 is your problem same as mine,when you go to in play the bottom half of page is frozen,that is there's a timer searching for it,some times its of for a couple
of hours and then comes back on.If anyone can offer any advise,much appreciated.
By:
rob22
When: 21 Nov 13 17:36
Mine has just come back on.
By:
rob22
When: 21 Nov 13 17:39
Thanks Eddiemac i'll give it a try next time it goes down.
By:
ribeiro67
When: 21 Nov 13 18:02
it is Funny apparently already standardized after a long time with these problem
By:
ribeiro67
When: 21 Nov 13 18:05
False alarm the betfair is with problem already because you press the botton of live game for today,tomorrow,etc. and is clean there`s a problem with the site it`s not working normally.
By:
rob22
When: 21 Nov 13 18:12
Only 1 match listed for tonight,none sat or sunday.
Come on betfair do we get a response.
By:
marychain1
When: 21 Nov 13 18:49
I had this problem earlier. Went into football - then coupons - then thursday in-play coupon. Seemed to work.
By:
ribeiro67
When: 22 Nov 13 09:26
Again down, the speed is a shame it`s not working the matches on live is not working the speed on the site is a madness slowwwwwwwwwwwwwwwwwwwwww
By:
hereisgone2
When: 22 Nov 13 09:30
same issue here
By:
ribeiro67
When: 22 Nov 13 09:38
I think they want to finsh with the old site but the new one is a che.., becuase is not simple that the old one if i have the choice to choose i never use the new, i am nervous with betfair because it`s not possible bet with the site in that circuntancies, not fast enought to put the bets and navigate through the site.
By:
hereisgone2
When: 22 Nov 13 10:42
I agree I prefer the old one myself. I just find it simple to click on in play then football,Rugby or whatever.

Please fix it Betfair
By:
hereisgone2
When: 22 Nov 13 11:02
working againExcitedExcited
By:
ribeiro67
When: 22 Nov 13 11:25
Good i hope this time forever
By:
ribeiro67
When: 22 Nov 13 11:29
f....s... it`s not working the list of live games it`s not displayed
By:
Srichaphan or Ancic?
When: 22 Nov 13 11:51
Just use the menu on the left instead then and find the matches.
By:
Srichaphan or Ancic?
When: 22 Nov 13 11:51
or click on the Betfair logo and reload the site.
By:
ribeiro67
When: 22 Nov 13 12:22
But this problems are not to solve we will live with that on betfair? or they are fixing this ?
By:
rob22
When: 22 Nov 13 16:21
Inplay page down again,why no response of you Betfair.
By:
CJ70
When: 22 Nov 13 16:24
Tell them on @BetfairHelpdesk they don't read here.
By:
rob22
When: 22 Nov 13 16:29
C170 iv'e spoken with them a couple of times,they just say change your browser,getting no where.
By:
CJ70
When: 22 Nov 13 16:50
Told me to use the new website. I politely declined, keep pressing.
By:
rob22
When: 22 Nov 13 17:09
C170 please can you tell me there full email address.
By:
purpleronnie
When: 22 Nov 13 17:10
I've tried 3 browsers its not working on any of them.

Looks like the new site for me...unfortunately.
By:
purpleronnie
When: 22 Nov 13 19:22
working now...but for how long?
By:
rob22
When: 22 Nov 13 19:49
Mine came on same time as yours,runs for a couple of hours,then goes of again.
By:
CJ70
When: 23 Nov 13 10:28

Nov 22, 2013 -- 5:09PM, rob22 wrote:


C170 please can you tell me there full email address.


I tend to find they don't respond to E-mails very well.

http://en.learning.betfair.com/app/ask

By:
CJ70
When: 23 Nov 13 10:28
Still b0rked this morning, a real pain to find the games I want.
By:
rob22
When: 23 Nov 13 10:50
Cheers C170,i'll let you know if i get any reponse,personally i think this is the start of winding the old site down.
By:
CJ70
When: 23 Nov 13 11:02
I hope not as the new site looks like it was made by a puppy rolling around in a paint by numbers kit.
By:
rob22
When: 23 Nov 13 11:04
C170 it don't reckonise the address.
By:
Srichaphan or Ancic?
When: 23 Nov 13 11:07
Contact them on Twitter instead @betfairhelpdesk
By:
Srichaphan or Ancic?
When: 23 Nov 13 11:07
they will reply within minutes on there
By:
rob22
When: 23 Nov 13 11:07
Recognize*
By:
Srichaphan or Ancic?
When: 23 Nov 13 11:17
Anyway I sent you a private message.
By:
rob22
When: 23 Nov 13 11:37
Thanks for your help SOA message returned.
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