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When do Tesco home delivery slots become available?

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Replies: 76
By:
Cider
When: 28 Mar 20 20:22
My Mum is 74, not a chance in hell she could process an online order Grin
By:
i_agree_with_nick
When: 28 Mar 20 20:23
Cider - trilby said he agreed that it should be limited to those in the vulnerable groups.
By:
trilby22
When: 28 Mar 20 20:26
Feckin nosey coont is that Cider fella Laugh

That is correct, Nick
By:
Cider
When: 28 Mar 20 20:32
As I say, bringing it back to more general chat, there can't be enough people shielding to fulfill the capacity of available online deliveries across the country. Many are already being supported and many others wouldn't be able to do it. So we would end up with a huge amount of wasted capacity.
By:
i_agree_with_nick
When: 28 Mar 20 20:34
You can order on someone else's behalf ie to an address other than your own.
By:
Cider
When: 28 Mar 20 20:36
It's very tricky in practice with the new banking regulations. I've had a lot of unfortunate experience Laugh
By:
Cider
When: 28 Mar 20 20:38
The cardholder has to be present basically, as the payment is authorised via cardreader or a code sent to the mobile. You can't pay yourself as the address is a mismatch.
By:
leif
When: 28 Mar 20 20:43

Mar 28, 2020 -- 8:34PM, i_agree_with_nick wrote:


You can order on someone else's behalf ie to an address other than your own.


You can order to a different address.

I used to order groceries for the lad when he was at University and living away.

Used Tesco*

*Other supermarkets are available Excited

By:
leif
When: 28 Mar 20 20:44
Just get them to transfer the cash back to your bank account.

or if it's an an act of altruism the above action need not apply.
By:
Cider
When: 28 Mar 20 20:46
Good luck with the slot hunting chaps. fwiw if you have an Ocado account there was slots popped up for next day when I was logged in on Friday. Although looks like nothing until at least Monday on the website now.
By:
trilby22
When: 28 Mar 20 20:47
Cheers cider.  Stay safe fella Happy
By:
Cider
When: 28 Mar 20 20:56
Cheers trilby, and you. Wasn't meaning to be too prying, this is a very tricky time for most of us and I realise I'm currently more fortunate than many. The upside for me is that I've been preparing for self isolation most of my adult life Grin
By:
moisok
When: 28 Mar 20 21:18
as long as my beer supply comes in through waitrose I could not give a damn

EXCEPT  it is disgusting how the MASSIVE priority should be for the  isolated and particularly those on their own

anyone who thinks otherwise should consider their belonging to humanity

but if you are a millenuall  fk everyone doing your laps around westminster  then they are more important
By:
moisok
When: 28 Mar 20 21:20
I don't  think  many care for the elderly as they are voters who will die off soon as the xr greta anti brexit crowd have clearly stated
By:
trilby22
When: 29 Mar 20 01:07
New slots kick in at midnight.

Delivery charge between £3 & £4 for a four hour slot on Sat 18th April.
By:
trilby22
When: 29 Mar 20 01:12
3 items of any product max - even milk.
By:
trilby22
When: 29 Mar 20 01:15
Ffs, can only get three bananas Laugh
By:
Deptford
When: 29 Mar 20 08:44
Miracle anyone get a slot.
By:
FATTIEWHITEYSLOVEADRINK
When: 29 Mar 20 09:00
Deptford
Some one soon by asking you for stat table
Wanting you back that miracle claim up
Chit chat members love Stats , tables ,
Facts only not miracles Wink
As your favourite tipple gone up in price ???
By:
trilby22
When: 29 Mar 20 09:01
Nowhere near a miracle, Dep! Laugh

I haven't looked back but it's clear a day has to get added each day, is it not?  The 28th no longer exists, so the three week period must extend a day.  Get in there early = get a slot.  It's not rocket surgery!
By:
trilby22
When: 29 Mar 20 09:01
Morning Fattie.
By:
i_agree_with_nick
When: 29 Mar 20 18:49
WD, Trilby.

I tried last night just after midnight and couldn't get to the main site because it was too busy.  I got in at around 00:10 but there were no slots available.

I've been looking in from time to time today and about an hour ago managed to get a slot for tomorrow afternoon.
By:
trilby22
When: 29 Mar 20 18:57
Slots went in ten mins? Shocked  WD for getting one today Grin
News saying Tesco only allowing ONE item per customer.
https://www.msn.com/en-gb/money/other/coronavirus-tesco-limits-essential-items-to-one-each-to-stop-customers-stockpiling/ar-BB11Se8s
.
By:
i_agree_with_nick
When: 29 Mar 20 19:01
Looks like that rule applies to the Express stores.

For online orders, all items seem to be three per person whether it be soap, hand gel or anything else.
By:
trilby22
When: 29 Mar 20 19:04
Ah, so it is.  I can only get a bunch of three bananas Cry
By:
Deptford
When: 29 Mar 20 19:28
fattie, Waitrose doing great deals, just cant get a slot!!
By:
Deptford
When: 29 Mar 20 19:29
trilby, all depends on where you live.
By:
TheBetterBettor
When: 29 Mar 20 19:46
The chit-chat hunger games     Plain
By:
Platini
When: 29 Mar 20 19:56
Haven't done this much slot hunting since the late 80s in the Students Union bars Laugh
By:
moisok
When: 29 Mar 20 21:32
As a waitrose shopper I wouldn't know.   What do they sell at this tesco place?
By:
Jack Hacksaw
When: 30 Mar 20 08:40
The only supermarket I could get to deliver was 'Morrisons'.

Anyone heard of them?
By:
Deptford
When: 30 Mar 20 09:08
Morrisons simply the best steak pies are really good, only second to the new M n S one. moisok, Bollinger and Veuve on special in Waitrose.
By:
differentdrum
When: 30 Mar 20 12:12
I have a look now and again but there seems to be no improvement on the situation a couple of weeks ago.

Presumably, some people are aware when the slots become available (if they ever do) and are possibly multi booking?

I managed to get a slot for Asda in a couple of weeks but that will not suffice on its own.

Nothing for Waitrose, Ocado and Morrisons at all and no signs of that changing. Anyone got any idea when these three offer new slots?
By:
Cider
When: 30 Mar 20 12:21
This is the latest info from Ocado

We have experienced such extraordinary levels of demand in recent days that despite our best efforts, we simply have not had enough capacity to serve all our customers.
To put it into context, practically every Ocado customer, no matter how infrequently they may have shopped previously, is now looking to place an order every week. At the same time, with families at home, the average size of orders has almost doubled. This means there is an unceasing level of demand several times our current delivery capacity.
We’ve already taken decisive steps to manage this demand, closing our doors to new customers, and limiting customers to one delivery slot every seven days. However, despite these measures, we can see that not all Smart Pass customers have been able to book a delivery.
As an Anytime Smart Pass member, we consider you to be one of our best customers, so we’ve set up a temporary priority queue to enable you to book a delivery slot each week.
How you will get access:
We have divided all paying Anytime Smart Pass members who joined before 2020 into a number of equal-sized, randomised groups. You will be placed in one of these groups.
At spaced intervals, we will give each group access to the priority queue, enabling them to quickly get in and choose a slot for their weekly delivery. We will do this by sending each group an email and text message between the hours of 9am and 5pm, starting tomorrow.
Once you get your email, you’ll have the rest of the day to place and check out your order. Please wait for your message, as you won’t be able to access the priority queue at other times.
Please be aware that there is still high demand for slots, and you may not see full availability for all time slots. But, because we can now prioritise the customers we let on to the website, and each customer can only have one slot, you can be confident that there are enough slots – and groceries – to go around.
Our developers continue to work on a better solution which will allow us to manage this in a simpler way but, for now, this fix at least helps us to prioritise you in the short-term. It makes access fair, and helps to keep traffic to our website at manageable levels, ensuring you the best possible shopping experience in the circumstances.
Please note: our usually all-knowing Customer Service team can’t set-up or change this temporary process, so they won’t be able to tell you which group you are in, or when you will get your email.
Thank you for your continued understanding and patience. We all understand the huge responsibility placed on us, and we are working tirelessly to help feed the nation at this challenging time.
Your Ocado team


(we've not received the email to say we can access the priority queue as yet).
By:
differentdrum
When: 30 Mar 20 13:20
So anyone who isn't on a priority list can forget it. Why register new people if they have absolutely no chance of getting a slot? Bonkers.
By:
leif
When: 30 Mar 20 13:26
So  they can spam your inbox.
By:
sageform
When: 30 Mar 20 15:13
Around September would be my guess.
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