Girl runs up telephone bill of nearly £22,000.

A hospital health care assistant returned home from a family holiday to a staggering £21,819 mobile phone bill.
Shannon Mills was given the massive shock after coming back from Turkey to the mammoth demand from network provider, O2.  The 19-year-old said she contacted her supplier prior to the trip to see what deals they had. She claims she then opted to pay £120 for 30 megabytes of data.

Perhaps, but she's somehow neglected to mention that she subsequently contacted O2 and asked for the restrictions to be removed.

However, a few days into the holiday Shannon, who works at Ninewells Hospital in Dundee, received a text saying she had already spent £2,808 on data.  And that was just the tip of the iceberg, as in the days that followed the teen's already seismic phone bill continued to spiral unimaginably out of control.  "I was totally freaking out. It was a massive shock," said the NHS worker.  The 19-year-old received messages throughout her holiday telling her that she was spending thousands of pounds a day using her phone.  She then claims to have switched it off, but by the end of her two-week trip had a bill for £21,819.79. 

"I wanted to use Facetime, Facebook and things like that. I thought I would come home with a £300 bill and I normally only pay £25 per month.  I thought the text was a joke.  I thought somehow my dad was winding me up.  I immediately switched off data roaming and thought that would be the end of it, but I started getting texts every day saying I'd used another £1300 worth, another £300 worth.  When it got to £4,000 I phoned them again but I wasn't getting anywhere so my dad spoke to them and O2 said they had blocked any data use from their end.  I thought that was it. I had a big phone bill but I'd deal with it when I got home.  It wasn't until we were relaxing at the pool waiting to leave that my dad said I should check again just to make sure.  I did and I couldn't believe what I was seeing."

A spokeswoman told MailOnline: "We automatically cap data usage in Turkey to £40 inc VAT.  Shannon requested us to remove this bar and increased her spending limit to £120, a 200MB allowance.  She then requested us to remove that limit as well and we did so, reminding her that she would be charged £6.00 per MB.  The customer used a lot of data straight away and we sent her a message just under three hours later informing her she'd nearly hit her 200MB limit." 

The spokeswoman added: "In the circumstances, we are prepared to charge Shannon only for the data she used in the first 24 hours after she removed the data cap, which brings her bill to £2842.55."

She got away with it lightly in my view.