M and S accused me of passing dodgy £50 and called police. Note was good, am i eligible for compo?

No.

Burn the store down instead.

I would imagine so.

minimum you should demand is a BJ off the cashier in the lingerie dept

Make a complaint and you'll get a few squid in gift vouchers with a non-committal apollojetic letter.

free pair of pants

and a nice pale blue polyester tank top

Well, you were detained against your wishes. Your money was impounded and you suffered the embarrassment of being taken into police custody (to all intents and purposes) in full view of the other customers, some of whom may have recognised you.
This would have been fair enough if the note was a forgery because they could return it to you by law. This might have been considered fair treatment if the note had shown up as only possibly dodgy. But the crux of the problem here is the total incompetence of M and S in carrying out the specified checks in a professional manner. I would have thou8ght that the 'forged' note should have been checked by a supervisor prior to setting setting off the 'red alert' system.

A proper apology and some small compensatory offer should be the least of their actions.

could=could not

i knew a n barnes he WAS dodgy

M&S ?? ... you need arresting for your own good imo

see the CAB

must be some case

i think thats best judorick.

at the very least write to the store manager and see what they say, if they do not fawn all over with apologies threaten the crap out of them, write to HQ, press, see a lawyer

they messed up not checking the note correctly and need to show that they are sorry


be interested to hear what happens, but I would not put up with Plod being called

Rick is right.

If it were me I would be making a huge fuss.

that would worry them no-end.. probably shut the branch immediately and lay all the staff off imo. (not!)

should of started crying and p1ssed yeself. only option left is, dont shave for a week and dont sleep for 1 night, then following morning turn up at store demanding to see the manager or your straight off to see a soliciter. what will you be demanding?

Nobby, I've had a thought. The larger these companies are, the more they are scared of the management level above them. Send an E-mail to the man at the top at M+S, and lay it on really thick about your public humiliation at the hands of their incompetent staff. The complaint will filter all the way down from regional manager, store manager, department manager etc, and they will all be **** themselves cos it's come from the very top. If you don't get any compo, you will get the satisfaction that some major rollikings have been handed out.

TC

your avin a larf aint ya!
I WAS a store manager for the big companies for 30 years.
Even if you could get a mail address for 'top man' he'd never get to see it! M+S probably have 1 million customers a day of which 1% complain about something or other. and not all genuine. They have a small army of staff in the 'Customer Services' department with a library of standard letters to choose from and thousands of previous to compare with. If you die on the premises or lose a limb you may be honoured with a 'personal' letter if you're lucky.
IF you write to HO FIRST -they would generally send a standard letter acknowledging your contact and forward your letter to the store manager. As a store manager - if a comliant got past the supervisors and assistant manager to me - I'd probably give my AM a 'dressing-down' for bothering me with such trivialities.
OP should write to Store Manager and he'll get a polite letter and a gift voucher for this very MINOR incident.
The lowly member of staff who made the original error has probably not made this error before and almost certainly will never make it again. She will be spoken to but not discplined - though they may tell you so to pacifyh the complainant.

send glimmer round wiyh his jerry can

least Ivor wd listen then

are they on twitter ? tweet them and see what happens

what i want to try and establish is how much i may be 'entitled' to before i correspond with m and s.

how many dodgy niftys u got ?

You're not 'entitled' to anything - I'd give you a £10gv and apologise.

IIll give you a fiver each if the police think they are genuine

I would not have been happy to put it mildly and would definitely kick up a fuss. Having said that if you get a gift voucher for £100 that would seem about right so not worth spending too much time on really.

£7.50

If he's polite and sensible I may be moved to £20 at a push but other than that pass it on to the anonymous advisors Bodrum and Gumbet in HO. (we do/did occasionally phone HO out of earshot to seek advice if necessary).
Right I'm off - I have mosques to attend.

Anybody you speak to will be authorised to bung you 20 quid as a sorry.

That's the standard 'go away'.

To be honest, as procedure clearly wasn't followed and the plod were called in, I'd say you have a case for a bit more.
Tops a ton  reckon, don't forget £100 quid voucher only actually costs them the cost of the goods.
They should have been very careful before calling plod and it's a procedural failure, not a staff error.

One thing though, they didn't actually detain you did they ?

fart on the cashier's useless noggin, and inform them they have a useless noggin.

go back with your dodgy notes tomorrow and try to pass off 300 they will be to embarrassed to pull you up about it a second time, job done

Glimmer get down BP not bnp btw

A year ago i popped into a clarks shoe shop in a shopping centre. Tried on a shoe but then left to meet up with my wife in Debenhams which was about 200 metres away in the other side of the shopping centre. Went up the elevator in Debenhams and two out of breath employees from Clarks ran up behind me and out of breath said give the shoes back. They had followed me the whole way from Clarks thinking i had stolen a pair of their shoes. Did not know what to even say.
As it happened i was wearing a new pair of clarks shoes which i bought the previous day from another store and it still had a sticker on the sole.

Sounds  to me like gross incompetence which has caused you considerable embarrassment
in which  case you should contact a solicitor or a tabloid..
  The  thing I find disturbing is that the cashier must be constantly testing notes ...
So was this a ruse to defraud you ?

paddletoe 05 Jun 13 22:27

Clarks... are you still in junior school ?!

austerity: she had never seen a fifty before (nap)

Clarks Attackers no less.

It's worth a ton in GV but no more than that. Anything lke a poxy twenty quid would be torn up and thrown back in the face of shop manager.

Get a ladder to the shop sign.

Take the '&' out between M & S

Put in an 'O'

then put QUE on the end

That should stop it happening again

creatureinthesky
05 Jun 13 22:37   
Clarks... are you still in junior school ?!

They cater for all ages.

I got plenty of good shoes from the Clarks factory outlet in Kendal, Cumbria.

Nobody in junior school has feet the same size as mine

Write a letter to head office demanding an explanation. Let us know how you get on.

SqueezeFirmly 05 Jun 13 22:54 Joined: 09 May 12 | Topic/replies: 6,799 | Blogger: SqueezeFirmly's blog

Do you compare grips with your mate's to see who has the best ?

Was a Polyvelt child myself.

How come you had a £50 note?

Ivor, what a complete ****

Where there's shame there's a claim

dont forget the whole thing will be recorded on cctv, and stored electronically , you could make a
request under data protection act for a copy of it, and it should only cost you max £10.

they have 40 days to provide images

then you can make a claim via a solicitor

THIS REMINDS ME OF THE CASE OF SMITH V TESCO IN 1976 ,WHEN SMITH WAS ACCUSED OF GIVING CHOCOLATE MONEY COVERED IN SILVER PAPER  FOR HIS LOAF OF BREAD

THEY GAVE HIM MONEY OFF VOUCHERS WHEN THE ASSISTANT MANAGER REALISED SHE COULNT EAT THE MONEY AND BROKE HER FILLING

PS HE SAID A CHOCOLATE BAR HAD MELTED IN HIS POCKET  AND GONE OVER ALL HIS LOOSE CHANGE BUT THEY DID NOT BELIEVE HIM

judorick!! Explain yourself!

you welsh are always good at burning things!!!

I know the OP is lying and this is all a giant wind up - NO ONE AND I MEAN NO ONE  on here has as much as 50 pounds - they all loose it on betting - so it is a pack of lies

NAP

sue the ar$es off them - go for it - I have been reading stuff like this for 50 years and more - despite promises both government and private - the individual gets used and abused.  They say we are changing and their are safeguards but everywhere false arrests, billing, accusations etc etc continue.  Man in the street can fk off as far as the jobsworths go.  I would scream the fkn place down I tell you - go to the press too. Give them the creeps !!!

I'm orff to Menorca tomorrow for ten daze - wen u coming to visit god's country moisok?

Moisok is on his way to Iraq ?

This was not just a humiliation.... It was an M&S humiliation.

SM

a friend of mine bought a refurbished hard drive from pc world. got it home and it was full of porn. took it back to store to complain claiming his young son had seen it. store manager fobbed him off saying would give hima 20 pound discount or something similar.

my friend went home and via linkedin contacted various big hitters at pc world and emailed all of them expressing his disappointment at the service, lack of apology etc and laying it on thick about his son being exposed to horrific p*rnography etc.

he ended up getting couple hundred quids worth of vouchers, a new hard drive which was better and a lot of apologies. so worth going higher in my opinion.

i had an issue with facebook and managed to get the email address of the md i believe in the uk. emailed him and got a reply in 30 minutes. so can be done.

I genuinely think its a monkey all day long,that's nothing to them.

i just went into M and S and spoke to the manager, i informed her i had made an appointment with my solicitor. She informed me they were holding an inquiry, apologized and took my name, address and phone number. Lets see if they contact me with some form of compensation.

daughter gone to portugal with uni so wont be visiting yet
you might set fire to my motor!!! got a new motor john - mini cooper added to the stable
ha ha
speak soon

had a call from the manager, she would like me to go in and see her at 3.00 for a 'chat'.

holiday to bermuda, bentley convertible, and only 3.5% commission on bf

Nobby - there's big money to be made in the Pretendy Hurt Feelings Industry these days, so I'd imagine any half-decent Chancer Compo Lawyer (or a ropey one) could get you a decent result. 

You'll probably find it harder to hire the services of a Chance Human Rights Lawyer to do your work for you, as they're all generally a bit busy suing the British Army, all on the British taxpayer.

accepted £100 gift voucher. maybe done myself.

Fair play, I'd have taken that as well. It's not as if they set out to deliberately upset you - a silly mistake that was badly handled.

Hope the voucher is not a fake

did get a hot chocolate and a carrot cake out of them as well. felt like telling the manager to get herself on the desk and pull her knickers aside and we'll forget it ever happened. came home for a tom tank instead.

It's about time compensation culture kicked on in this country.  Why do the Yanks have to be first and best at everything?

Having said that if you get a gift voucher for £100 that would seem about right

I think that's fair dues and what I thought would happen. Just be thankful Ivor wasn't the shop manager as you would have begrudgingly got a score and a packet of broken biscuits.

piss on their strawberrys imo

AND??? .. we NEED to know the ansir!

not as good as cream

pull her knickers aside

Pure porn talk, surely nobody does that ?

I tried a few times and took a few of her pubes along for the ride. Wasn't appreciated. 

Creatureinthesky, i guess you've never had a bird say im only taking one leg off either?!