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Acehole888
16 Jan 11 21:52
Joined:
Date Joined: 16 Jan 11
| Topic/replies: 3 | Blogger: Acehole888's blog
Why is betfair poker so rubbish - tried entering a competition came up with error message and decided to take my money even though I wasn't able to enter the competition.  Now that is rubbish - I want a full refund so I can cash out and leave Betfair.  RUBBISH!!!
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Report Schnicks January 16, 2011 10:19 PM GMT
The same here...my money is gone! i get an error but my money came not back!
Report king22 January 16, 2011 10:30 PM GMT
i have the same problem. :|
Report SIDNEY BOY January 16, 2011 10:40 PM GMT
Same here this is the second time this has happened to me.  Cmon betfair where is my money?
Report 666_v January 16, 2011 10:40 PM GMT
Me too you betfair thieves!
Report dalm January 16, 2011 11:09 PM GMT
It happened to me too, but don't worry, it'll come back to your account.
Report raic1980 January 16, 2011 11:11 PM GMT
how long will it take for the refund
Report Mighty Domster January 16, 2011 11:20 PM GMT
I've sent screenshot to customers services.  A disgrace that it keeps taking your buy-in.  I registered 6 times for a 5-seat tournament!
Report 666_v January 16, 2011 11:27 PM GMT
Is that your way of guaranteeing a win Mighty Domster?:)
Report jimmy1454545 January 16, 2011 11:29 PM GMT
do we get compensated i couldnt have a betcause took my money
Report 666_v January 16, 2011 11:46 PM GMT
If they didn't steal my money I would have bet on a win, the used that to bet on a win - etc. Will you please reimburse me for all of this money that I would have won if you wouldn't have 'borrowed' from my account? Merry Easter
Report jimmy1454545 January 17, 2011 2:40 PM GMT
no live chat help no wonder there shopping with are money
Report BernieFISO January 17, 2011 2:43 PM GMT
can anyone access the site now - I cant log in. They should have done that immediately with issue but were too greedy trying to take what they could.
Where is the updatee found on current status-shocker
Report jimmy1454545 January 17, 2011 3:00 PM GMT
how come took so long shut down site ??????? this is worse than the great train robbery
Report lewislewislewis January 17, 2011 5:07 PM GMT
same problem, still not resolved! no reply from betfair.
Report smef22 January 17, 2011 5:13 PM GMT
Managed to get my £7 refunded within 15 mins luckily but still a joke, when are we going to be able to play betfair?
Report Acehole888 January 17, 2011 7:28 PM GMT
I wonder what the Gambling Commission would have to say about this. 

Why wasn't the site shut down quicker - I'm assuming you have IT department monitoring issues?  OR ARE YOU TOO INTERESTED IN MAKING A PROFIT AND NOT REALLY WORRIED ABOUT THE LEVEL OF SERVICE YOU ARE PROVIDING!!!

Why does my account shows numerous transaction of which I haven't consented too? 

In my opinion this could be considered as fraud/theft on the basis that you have stolen my money.

Betfair you need to redeem yourselves by ensuring to your customers that they will receive there money and be compensated for the unnessary issues.

Where is you IT department with the relevant Risk Strategy for when cases like this happen.  Contigency plans etc... Pull your finger out and SORT THE ISSUE OUT!!!
Report Acehole888 January 17, 2011 7:40 PM GMT
Just raised a PayPal Dispute and withdrawning all the money I have deposited!!  Recommend everyone do this so we cause them some pain!!! See how you like it!!!
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