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Acehole888
16 Jan 11 21:52
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Date Joined: 16 Jan 11
| Topic/replies: 3 | Blogger: Acehole888's blog
Why is betfair poker so rubbish - tried entering a competition came up with error message and decided to take my money even though I wasn't able to enter the competition.  Now that is rubbish - I want a full refund so I can cash out and leave Betfair.  RUBBISH!!!

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Replies: 17
By:
Schnicks
When: 16 Jan 11 22:19
The same here...my money is gone! i get an error but my money came not back!
By:
king22
When: 16 Jan 11 22:30
i have the same problem. :|
By:
SIDNEY BOY
When: 16 Jan 11 22:40
Same here this is the second time this has happened to me.  Cmon betfair where is my money?
By:
666_v
When: 16 Jan 11 22:40
Me too you betfair thieves!
By:
dalm
When: 16 Jan 11 23:09
It happened to me too, but don't worry, it'll come back to your account.
By:
raic1980
When: 16 Jan 11 23:11
how long will it take for the refund
By:
Mighty Domster
When: 16 Jan 11 23:20
I've sent screenshot to customers services.  A disgrace that it keeps taking your buy-in.  I registered 6 times for a 5-seat tournament!
By:
666_v
When: 16 Jan 11 23:27
Is that your way of guaranteeing a win Mighty Domster?:)
By:
jimmy1454545
When: 16 Jan 11 23:29
do we get compensated i couldnt have a betcause took my money
By:
666_v
When: 16 Jan 11 23:46
If they didn't steal my money I would have bet on a win, the used that to bet on a win - etc. Will you please reimburse me for all of this money that I would have won if you wouldn't have 'borrowed' from my account? Merry Easter
By:
jimmy1454545
When: 17 Jan 11 14:40
no live chat help no wonder there shopping with are money
By:
BernieFISO
When: 17 Jan 11 14:43
can anyone access the site now - I cant log in. They should have done that immediately with issue but were too greedy trying to take what they could.
Where is the updatee found on current status-shocker
By:
jimmy1454545
When: 17 Jan 11 15:00
how come took so long shut down site ??????? this is worse than the great train robbery
By:
lewislewislewis
When: 17 Jan 11 17:07
same problem, still not resolved! no reply from betfair.
By:
smef22
When: 17 Jan 11 17:13
Managed to get my £7 refunded within 15 mins luckily but still a joke, when are we going to be able to play betfair?
By:
Acehole888
When: 17 Jan 11 19:28
I wonder what the Gambling Commission would have to say about this. 

Why wasn't the site shut down quicker - I'm assuming you have IT department monitoring issues?  OR ARE YOU TOO INTERESTED IN MAKING A PROFIT AND NOT REALLY WORRIED ABOUT THE LEVEL OF SERVICE YOU ARE PROVIDING!!!

Why does my account shows numerous transaction of which I haven't consented too? 

In my opinion this could be considered as fraud/theft on the basis that you have stolen my money.

Betfair you need to redeem yourselves by ensuring to your customers that they will receive there money and be compensated for the unnessary issues.

Where is you IT department with the relevant Risk Strategy for when cases like this happen.  Contigency plans etc... Pull your finger out and SORT THE ISSUE OUT!!!
By:
Acehole888
When: 17 Jan 11 19:40
Just raised a PayPal Dispute and withdrawning all the money I have deposited!!  Recommend everyone do this so we cause them some pain!!! See how you like it!!!
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