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Camberley Badger
21 Jan 10 22:35
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Date Joined: 21 Apr 04
| Topic/replies: 239 | Blogger: Camberley Badger's blog
OK, so the Service forum says that the Betfair Mobile upgrade has been completed but quite a few bugs have been introduced, judging by the number of recent postings on this forum, eh!?

e.g.on my Nokia N85, the delete key no longer works for deleting characters in the password box, and if you get your password wrong, the password box doesn't get blanked for your re-try, and you can't delete your previous attempt.

Of course, people will say - "Take your time, and enter your password correctly", but people are human and make mistakes... the delete key used to work fine in previous versions of Betfair Mobile!
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Report Camberley Badger January 21, 2010 10:37 PM GMT
Seems that they have changed the keyboard layout/mappings in this new version of Betfair Mobile.

Just found out that you can 'delete' by pressing the 'rocker'/cursor key to the left....
Report flipem January 21, 2010 11:29 PM GMT
If you find out how to use letters as letters rather than numbers, please post it as I cant log in as when I type 'm' for instance it just comes up as 6 !!
Report GO@L January 23, 2010 12:15 AM GMT
i have even tried to change my password to numbers, but it won't let me
Report Hove_Park_Upper_School May 1, 2010 1:53 AM BST
flipem, how did you resolve this as I've got exactly the same issue and it's driving me mad!
Report Hove_Park_Upper_School May 1, 2010 1:59 AM BST
Just updated to the newer 3.7 version on an old phone that I need to use (always worked 100% before this update), and as per the previous 2 posters, I can ONLY enter numbers from the number pad or the slide out qwerty keyboard (not a touch screen phone) and NOT any letters for the password! :(

The Betfair password can't be all numbers, so this issue must have a sensible resolution as it must have affected many, many people (not interested in betfair lite etc..!!).

Help!
Report monksfield2 May 3, 2010 12:56 PM BST
I just had to delete and reinstall for the umpteenth time.

I'm not sure which version I'm using now - the download procedure described it as 3.07(0) but the welcome message when I run it describes it as 3.6.

I noticed (on a Nokia N95) that different keyboard mappings are used when entering the password on the download form and when entering the password within the application! On the download form, the 1 key produces a , and the 0 key appears to produce a space. Within the application, they produce 1 and 0 as expected.
Report monksfield2 May 7, 2010 9:19 PM BST
Delete key works when one starts the program first time.  Delete key no longer works if one is timed out and asked to re-enter one's password!
Report slartybartfast. May 12, 2010 7:36 PM BST
Report slartybartfast. May 12, 2010 8:35 PM BST
..;..;
Report slartybartfast. May 12, 2010 8:37 PM BST
....
Report slartybartfast. May 12, 2010 8:46 PM BST
Report Camberley Badger May 16, 2010 9:27 AM BST
Grin
Report Hove_Park_Upper_School May 18, 2010 2:25 PM BST
so is there a resolution to this still happening issue??
Report Hove_Park_Upper_School June 9, 2010 3:48 AM BST
I still can't beyond the login screen with the latest Betfair Mobile (v3.7) and have tried everything including alternate java applications with the same issue.

I could ring Betfair customer services, but I think I'd be wasting my time when I start mentioning the new "key mapping" in the latest version which is causing my issues!!! Cry
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