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Camberley Badger
21 Jan 10 22:35
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Date Joined: 21 Apr 04
| Topic/replies: 239 | Blogger: Camberley Badger's blog
OK, so the Service forum says that the Betfair Mobile upgrade has been completed but quite a few bugs have been introduced, judging by the number of recent postings on this forum, eh!?

e.g.on my Nokia N85, the delete key no longer works for deleting characters in the password box, and if you get your password wrong, the password box doesn't get blanked for your re-try, and you can't delete your previous attempt.

Of course, people will say - "Take your time, and enter your password correctly", but people are human and make mistakes... the delete key used to work fine in previous versions of Betfair Mobile!

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Replies: 14
By:
Camberley Badger
When: 21 Jan 10 22:37
Seems that they have changed the keyboard layout/mappings in this new version of Betfair Mobile.

Just found out that you can 'delete' by pressing the 'rocker'/cursor key to the left....
By:
flipem
When: 21 Jan 10 23:29
If you find out how to use letters as letters rather than numbers, please post it as I cant log in as when I type 'm' for instance it just comes up as 6 !!
By:
GO@L
When: 23 Jan 10 00:15
i have even tried to change my password to numbers, but it won't let me
By:
Hove_Park_Upper_School
When: 01 May 10 01:53
flipem, how did you resolve this as I've got exactly the same issue and it's driving me mad!
By:
Hove_Park_Upper_School
When: 01 May 10 01:59
Just updated to the newer 3.7 version on an old phone that I need to use (always worked 100% before this update), and as per the previous 2 posters, I can ONLY enter numbers from the number pad or the slide out qwerty keyboard (not a touch screen phone) and NOT any letters for the password! :(

The Betfair password can't be all numbers, so this issue must have a sensible resolution as it must have affected many, many people (not interested in betfair lite etc..!!).

Help!
By:
monksfield2
When: 03 May 10 12:56
I just had to delete and reinstall for the umpteenth time.

I'm not sure which version I'm using now - the download procedure described it as 3.07(0) but the welcome message when I run it describes it as 3.6.

I noticed (on a Nokia N95) that different keyboard mappings are used when entering the password on the download form and when entering the password within the application! On the download form, the 1 key produces a , and the 0 key appears to produce a space. Within the application, they produce 1 and 0 as expected.
By:
monksfield2
When: 07 May 10 21:19
Delete key works when one starts the program first time.  Delete key no longer works if one is timed out and asked to re-enter one's password!
By:
slartybartfast.
When: 12 May 10 19:36
By:
slartybartfast.
When: 12 May 10 20:35
..;..;
By:
slartybartfast.
When: 12 May 10 20:37
....
By:
slartybartfast.
When: 12 May 10 20:46
By:
Camberley Badger
When: 16 May 10 09:27
Grin
By:
Hove_Park_Upper_School
When: 18 May 10 14:25
so is there a resolution to this still happening issue??
By:
Hove_Park_Upper_School
When: 09 Jun 10 03:48
I still can't beyond the login screen with the latest Betfair Mobile (v3.7) and have tried everything including alternate java applications with the same issue.

I could ring Betfair customer services, but I think I'd be wasting my time when I start mentioning the new "key mapping" in the latest version which is causing my issues!!! Cry
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