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BestShot
31 Aug 23 23:38
Joined:
Date Joined: 06 Aug 17
| Topic/replies: 522 | Blogger: BestShot's blog
Race went off on time but Betfair have voided all my in running bets (they won), first time that has happened, absolutely criminal
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Report BestShot August 31, 2023 11:42 PM BST
BF I have proof you went in-play at 23:31:37, absolutely shocking behaviour
Report wisewords August 31, 2023 11:47 PM BST
what happened with this race? some of my bets matched pre-race and were settled, and a couple matched inplay and were voided?
Report SoulKillers August 31, 2023 11:48 PM BST
Same happened to me. My winning in-play bets were voided.

I missed the start of the race, did they forget to turn it in-play at the off?
Report BestShot August 31, 2023 11:48 PM BST
Same for me, I have proof so I'll see what they say, never seen anything like it as fair enough if it didnt go in play but this race did
Report BestShot August 31, 2023 11:48 PM BST
8/31/2023 23:31:37:  Guardian has detected that the market is in-play
8/31/2023 23:31:37:  Guardian has detected that the market is suspended
8/31/2023 23:31:38:  Guardian has detected that the market is now unsuspended
8/31/2023 23:32:46:  Guardian has detected that the market is suspended
Report wisewords August 31, 2023 11:51 PM BST
they've voided everything after the first suspend probably. automated. it shouldn't have suspended straight after going inplay
Report BestShot August 31, 2023 11:52 PM BST
It unsuspended a second after which is totally normal, BF Live Chat telling me it didn't go in-play, I'll be chasing it higher
Report SoulKillers August 31, 2023 11:54 PM BST
Let us know how you get on BestShot with support? Their answer should be interesting!
Report BestShot August 31, 2023 11:54 PM BST
Absolutely shocking I can't actually believe what they've done, I'll post it on BetAngel forum too
Report BestShot August 31, 2023 11:55 PM BST
At the races have the off time listed as 23:31:42 so not far off either which proves they did go in play
Report SoulKillers August 31, 2023 11:56 PM BST
100% it went in-play. The 4 horse traded at a low of 1.06 if my memory serves me correctly.

Did the BF traders get their fingers burnt and took the easy route out?
Report BestShot August 31, 2023 11:58 PM BST
Makes you wonder doesn't it
Report BestShot September 1, 2023 12:01 AM BST
Posted on BetAngel and emailed their priority dept.
Report BestShot September 1, 2023 12:04 AM BST
Could BF or these people who manage the night markets be up to no good?
Report SoulKillers September 1, 2023 12:08 AM BST
Who knows, but there is a consensus out there that BF are trading themselves on markets.       

What is certain is that R2 tonight at Penn was mismanaged.
Report BestShot September 1, 2023 12:10 AM BST
They fix markets that don't go in-play (rightly) the next day so lets see if they fix this one, if they don't I will be gobsmacked.
Report SoulKillers September 1, 2023 12:14 AM BST
I don't hold out much hope that they will correct the market.

I have never seen 'voided' bets that were voided incorrectly resettled as the should.

But stranger things have happened.
Report BestShot September 1, 2023 12:27 AM BST
We all saw it go in-play and stay in-play, Guardian backs that up so I'm sure Betfair will have the data that too shows that, whoever settled that market either made a mistake or is doing something dodgy
Report jamee1 September 1, 2023 12:43 AM BST
https://ibb.co/cLzGbQW
Report jamee1 September 1, 2023 12:46 AM BST
As per screenshot above, the off-time based on Penn clock was 23:31:32

I didn't trade in this race but I see nothing in my logs that suggest anything other than correct in-play management of this race.

I can't imagine Betfair are doing anything underhand. More likely either a mistake in settlement or some other less visible error in the market makeup causing bets to be voided.
Report BestShot September 1, 2023 12:50 AM BST
Thanks for that jamee1, I imagine the difference is all due to what delay the live feed is so due to be a few seconds out.

These night market managers will let a race that went in-play with 50 meters to go settle until its reversed the next day, if its not fixed tomorrow then I wonder if my bet will even stand despite correct market management in the future.
Report jamee1 September 1, 2023 12:53 AM BST
Are you priority? If so then they will investigate why in-running bets were voided and come back to you with the reason. Let us know.
Report BestShot September 1, 2023 12:58 AM BST
They should but I've been in touch with them about another issue and they've been so slow getting back, doesn't give me much hope.
Report jamee1 September 5, 2023 11:13 AM BST
Any word from Betfair on this yet?
Report BestShot September 5, 2023 6:17 PM BST
Nothing yet, had to email peter jackson directly! They promptly got back to me and said on Saturday they'd be 4 days looking into it so if its not tomorrow...
Report BestShot September 6, 2023 5:17 PM BST
"With regards to bets on the Penn National, the only bets that were voided, the only bets voided on this market were only bets containing Non-Runners. The Non-Runners were Dr Darby and Book Runner." I've sent my screenshot again quite clearly showing my bets on the other runners were voided, not even bothered about the amount, more just what the hell happened here.
Report swiftynifty October 28, 2023 12:11 AM BST
that was fun in R3 there tonight, run them all in the same silks, no distinguishing caps and make the commentator look like a complete idiot.
Report SoulKillers October 29, 2023 5:46 PM GMT
Yeah, it was a farce. Called the wrong winner, few fingers got burnt. Horse that finished 4th traded at 1.01
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