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By:

Bsmith When: 09 Jun 15 01:11

By:

Dav_vin03 When: 09 Jun 15 01:11

Jun 9, 2015 -- 1:09AM, Darlo Bantam wrote:

Got some bizarre email from BF regarding the last race at PID saying they incorrectly removed a non-runner. Includes the line:"Our policy in these circumstances is to: void bets matched since the non-runner (only applies if a reduction factor was applied)"This sentence seems incomplete. Does that mean all bets matched since the non-runner was removed will be void? Typical of my luck if so.

yes darlo, i got a big refund!

fortunate escape

By:

Dav_vin03 When: 09 Jun 15 01:12

6 just didnt have enough

Mount is proving difficult tonight

By:

Darlo Bantam When: 09 Jun 15 01:12

Going to have to stop with the US Racing with the complete incompetence from BF at the moment.

By:

kpskips When: 09 Jun 15 01:13

just as I was about to give up for the night -

By:

Dav_vin03 When: 09 Jun 15 01:14

wd kpskips

By:

theonlywayforward When: 09 Jun 15 01:17

The runner, 1A. Put Her Back Zach was erroneously removed as a non-runner from the race PrIsleD (US) 8th Jun, 00:55 R7 6f Claim. It has now been reinstated. Our policy in these circumstances is to:
reinstate previously matched bets on 1A. Put Her Back Zach
readjust matched bets that were adjusted by the removed runners reduction factor
void bets matched since the non-runner (only applies if a reduction factor was applied)
One or more of your bets may have been affected by these changes. Please accept our apologies for the error. Should you have any further queries please contact the helpdesk on 0870 0110 444.
Kind Regards,
The Betfair Team

By:

Bsmith When: 09 Jun 15 01:17

what happened at PiD , which horses were scratched

By:

Here come the steamer When: 09 Jun 15 01:18

Just reading this so does that mean all bets in that race are void

By:

Dav_vin03 When: 09 Jun 15 01:20

PID race 8

Think the 2 should win this comfortably, 6 may have a chance late on.

By:

Bsmith When: 09 Jun 15 01:21

PiD
betting #5 Hold That Bling

By:

Bsmith When: 09 Jun 15 01:24

By:

Dav_vin03 When: 09 Jun 15 01:24

awful camera work at PID - why do they need to zoom in on the front runners down the back straight?

By:

theonlywayforward When: 09 Jun 15 01:29

With the jolly the 2 mount.Gl all.

By:

Dav_vin03 When: 09 Jun 15 01:32

on the 2 at mount,

By:

theonlywayforward When: 09 Jun 15 01:33

2 wins easy mount.

By:

Dav_vin03 When: 09 Jun 15 01:34

no sure why i bet on that 2 furlong rubbish.

By:

Here come the steamer When: 09 Jun 15 01:36

Marcus: Hello welcome to Betfair you are chatting with Marcus. How can I help?
You: Hello
You: can you explain what happened to my bet in the 00:55 Presque Isle Downs (USA)
Tue 9 Jun R7 6f Claim
Marcus: Hello there and a very good evening to you.
You: hi hope your well
Marcus: Yes all bets on that market have been voided for the time being whilst the traders are investigating some conflicting information.
Marcus: I assure you not to worry, once they have updated they will settle all accordingly.
You: so I guess you are holding on to the money until this happens or have I already been refunded
Marcus: At the moment I am not aware of what is happening with it or what is the cause but we were told the above.
You: lol brilliant

By:

theonlywayforward When: 09 Jun 15 01:37

GN all.

By:

Dav_vin03 When: 09 Jun 15 01:51

mount race 6

4 Fervent is an obvious pick, but i also think the 1 and 3 are not without a chance.

cant have 4 at 1.32 on the slop

so im on 1 and 3