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This is really stupid, how are you supposed to trade - it's too late now. Betfair should close this and refund all bets!
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Can't even lay a bet... WTF
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got cash out as it says I have no bet on the match!
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cant get hold of anyone from betfair
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typical - too late to do anything now!
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Don't even want to trade as it still doesn't feel right - FFS Betfair get a grip!
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on the phone to them now.....
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can you let me know what they say plse?
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now watch her break for the match.
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they should have voided anything struck in play imho.
however, i'm afraid that anyone betting with winnings from a bet which they know was clearly settled in error hasn't got a foot to stand on. |
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they are ringing me back. I said I have a bet on but on the actual screen for th match odds it says I do not. There fore ther is no option to cash out. Surely this is not right?
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I did not know it was settled in error. Checked my account and presumed the game was finished through retirement
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great what a ****ing mess.
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Could you post their tel number plse?
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0844 871 0000
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well managed to green out thankfully but feel for people that didnt.was seething earlier
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I could not green out! It would not say IU had a bet so could not cash out!!! Furious!
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I did not know it was settled in error. Checked my account and presumed the game was finished through retirement
they settled at 18:24, i posted on here at 18:26, you replied at 18:27 ![]() if you placed bets with the winnings in those four minutes, fair enough, but of course they can still reverse the settlement, regardless of what you've done with the misprocessed "winnings". |
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Craftily, not only did they settle early. Whwn they re-opened the market they reversed the players. Anyone who lost in play should bring this into the mix and explain that you laid the wrong person as they put Gibbs on the bottom when she was on the top.
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^^ what i dont agree with is bringing the markt back and hten giving me no way to cash out as it says I dont have a bet on!
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i think you have a case with not being able to green out.
it's impossible to hedge a bet with a negative account balance. if you were genuinely unaware that the match was still ongoing, and not being opportunistic, you've been screwed over because of their error. |
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Right this is absolute bs. 215 Down Here. As the market crashed i could Lay for Small Green. Now i have gone through money paid in negative balance and now to see Glatch has lost. I cant comprehend the incompetence of this. Messing with our hard earned
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wlll see when they come back to me. DSo angry at them for messing this up!
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Just emailed them complaining and attached a screenshot.
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They should of Voided the market and returned all money staked, But no ofcourse not as that would negate any profit they could make
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ha ha....laughing my socks off, at you tuppeny hapenny tennis clowns....lol
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Virtuoso, if you were green on both players would you still be saying the same. Errors have occurred on several occasions on this site, only yesterday the site crashed for almost 40 minutes.
Betfair will settle all bets that were placed before the suspension as they always do. |
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I was not green on both players. At the point of their mistake i would of been able to green out had i chosen to.
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Exactly, then argue for your case and not expect Betfair to void legitimate trades. This sort of thing has happened to almost everybody at some point.
Why could you not trade out when the market re-opened? |
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I could not trade out as balance was in negative becasue of there error!
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i was not aware the market had re opened. All i could find on the site was set betting but no match odds markets
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Virtuoso, i see your point. Argue that one across, but knowing Betfair they'll give there bulk standard answer.
Endort, you could have just layed or backed in the re-opened market, same thing as greening out. |
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Apologies Endort, you couldn't back/lay as you'd staked the returns on other matches.
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^ he used his winnings and balance to place another bet and so when they corrected their error he had a negative balance.
If your going to butt into threads try to read the facts first. |
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I really think I have a case....still waiting to hear back from them
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Jumped the gun a little parry's i think?
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still no answer :( what the hell are they doing???!! I cant see any reason for them not to void the bet!
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they just rang and now they wont have a decision till tomorrow! Unbelievably bad service!
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Why should they have voided any bet struck?
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placed a bet. Market then ended. I thoguht retirement. Placed a new bet with my winnings. Saw a thread about the match and had a look. They said it had not ended and there was an error. Betfair put my account in the negative and put the Gibbs/Glatch match back in play. DUe to being negative it would not register my bet and I would not cash out or do anything with my bet(it did not even recognise I had a bet on the match!).
Not my fault they endd the game to soon for some random reason??!! Basically read above. The fact they have not come back and said tough luck we have your money is positive |