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Pandoras
13 Nov 12 20:28
Joined:
Date Joined: 17 Dec 00
| Topic/replies: 287 | Blogger: Pandoras's blog
Imagine having shares in a company that stops work at 6pm in a 24hour betting site - no new markets for snooker after this time? No settlement of compelted matches. Poor stuff
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Report jjjjj November 14, 2012 7:54 PM GMT
no market for the final!?!? Shocked
Report teo813 November 14, 2012 8:20 PM GMT
Report jjjjj November 16, 2012 9:33 AM GMT
snooker isnt monitored by betfair very closely, it seems. trump-odonnell are playing since 30 minutes. the market is still not inplay, although i did email them immediately.
Report quaks1 November 16, 2012 9:57 AM GMT
now its suspended not inplay
Report jjjjj November 16, 2012 10:00 AM GMT
yeah, they didnt response to my email, so i did call them. now they suspended and im afraid they wont reopen and void all bets. they will call me back soon they told me. if they do so, i will inform you.
what a mess they made here...
Report quaks1 November 16, 2012 10:04 AM GMT
hope they will reopen put something on trump and need to go out
Report jjjjj November 16, 2012 10:10 AM GMT
big betfair advertisingon the tournament, its live on eurosport, but betfair is unable to provide a betting opportunity. Cry
Report jjjjj November 16, 2012 10:12 AM GMT
instead they are wasting our time. they should close and void it NOW, or reopen inplay. people have open positions ffs.
Report trebor November 16, 2012 10:17 AM GMT
Just had a email, all my bets have been voided, I never placed any bets before the match started tho,
Report jjjjj November 16, 2012 10:19 AM GMT
so, i got a call back. they void every bet matched after 9 am uk time.
Report 1.01 Layer November 16, 2012 11:59 AM GMT
It's a bit daft sponsoring a tournament and then not managing the markets properly. Potentially makes them look very amateur to any new customers, not to mention existing ones.
Report jjjjj November 18, 2012 1:45 PM GMT
what are betfair doing with this tournament they sponsor?!?
they didnt make that much mistakes all year long.
now they fianlly have the sf-markets up, but davis-trump shows:
CLOSED
Please select another market.
Report Betfair Community Manager 2 November 20, 2012 3:32 PM GMT
Chaps - sorry, only just spotted this thread. Apologies for all of the above - can I suggest, if it happens in future, you give us a shout on Twitter: @betfairhelpdesk ? You'll find the response times are good and the guys manning that service can chase up markets that need opening, settling etc.
Report jjjjj November 22, 2012 11:44 PM GMT
i have no twitter, but i am mailing to vip-betfair-email. normally they response after some minutes. not on that occasion though.
Report jjjjj December 2, 2012 2:10 PM GMT
now they even cant put the uk-matches inplay, when they start.
Report YOMOMMA December 2, 2012 2:24 PM GMT
shame you have to be a vip customer to get a response from them. if i email them i have to wait 2-3 days. betfair has really gone downhill in the last few months.
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