Snooker
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Imagine having shares in a company that stops work at 6pm in a 24hour betting site - no new markets for snooker after this time? No settlement of compelted matches. Poor stuff
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Replies: 16
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no market for the final!?!?
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snooker isnt monitored by betfair very closely, it seems. trump-odonnell are playing since 30 minutes. the market is still not inplay, although i did email them immediately.
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now its suspended not inplay
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yeah, they didnt response to my email, so i did call them. now they suspended and im afraid they wont reopen and void all bets. they will call me back soon they told me. if they do so, i will inform you.
what a mess they made here... |
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hope they will reopen put something on trump and need to go out
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big betfair advertisingon the tournament, its live on eurosport, but betfair is unable to provide a betting opportunity.
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instead they are wasting our time. they should close and void it NOW, or reopen inplay. people have open positions ffs.
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Just had a email, all my bets have been voided, I never placed any bets before the match started tho,
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so, i got a call back. they void every bet matched after 9 am uk time.
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It's a bit daft sponsoring a tournament and then not managing the markets properly. Potentially makes them look very amateur to any new customers, not to mention existing ones.
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what are betfair doing with this tournament they sponsor?!?
they didnt make that much mistakes all year long. now they fianlly have the sf-markets up, but davis-trump shows: CLOSED Please select another market. |
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Chaps - sorry, only just spotted this thread. Apologies for all of the above - can I suggest, if it happens in future, you give us a shout on Twitter: @betfairhelpdesk ? You'll find the response times are good and the guys manning that service can chase up markets that need opening, settling etc.
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i have no twitter, but i am mailing to vip-betfair-email. normally they response after some minutes. not on that occasion though.
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now they even cant put the uk-matches inplay, when they start.
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shame you have to be a vip customer to get a response from them. if i email them i have to wait 2-3 days. betfair has really gone downhill in the last few months.
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