When I try and lay Republicans, which is in green and Democrats in red my balance goes down! Been trying to get someone in Customer Sevices to understand that for 2 days now..impossible for them
Is it possible that the amount you are trying to lay the Republicans for is taking you deeper into the red than you were with democrats? Have you tried just laying the minimum to see what happens?
Is it possible that the amount you are trying to lay the Republicans for is taking you deeper into the red than you were with democrats? Have you tried just laying the minimum to see what happens?
It doesn't matter how much I stake the balance goes down even if it's 1 pound. I've been waiting for ages for a reply from the traders. My exposure when added up manually is less than the exposure that Betfair say. This all happened yesterday when I reduced my liability on the red and my balance went down! I need to know if anyone else has had a similar problem on Arizona.
It doesn't matter how much I stake the balance goes down even if it's 1 pound. I've been waiting for ages for a reply from the traders. My exposure when added up manually is less than the exposure that Betfair say. This all happened yesterday when I
Have you got a negative balance on your overall account from trading somewhere else on the site?
Have you got an unmatched bet on the market you have forgotten about?
Have you got a negative balanceon your overall account from trading somewhere else on the site?Have you got an unmatched bet onthe market you have forgotten about?
I've tried all my other markets where there is a green and red and they work fine. There are no unmatched bets. It's only Arizona where there is a problem
I've tried all my other markets where there is a green and red and they work fine. There are no unmatched bets. It's only Arizona where there is a problem
I'm bothered that if Arizona is settled before my account is put right (unlikely) I will be penalised due to the error in my calculated and Betfair's calculated exposure
I'm bothered that if Arizona is settled before my account is put right (unlikely) I will be penalised due to the error in my calculated and Betfair's calculated exposure
I had a similar(ish) problem a few years ago on golf but that was caused by them removing a non runner.
That can't be case here.
But they were able to look at my account on their screen and see the difficulty.
These things are tough to explain without that.
Good luck sir.
It's a bugga then.Are they looking into it?I had a similar(ish) problem a few yearsago on golf but that was causedby them removing a non runner. That can't be case here. But they were able to look atmy account on their screenand see the difficulty. T
They say they are, my balance is £757.40 below waht it should be after reducing my liability on the red in the Arizona market by £37..a massive ****-up by Betfair
They say they are, my balance is £757.40 below waht it should be after reducing my liability on the red in the Arizona market by £37..a massive ****-up by Betfair
It's also possible some bet has been resettled elsewhere.
Look in your statement to check That has not happened.
There's a running total after each bet is settled, and you can sometimes tell from that whats gone wrong.
It's also possible some bethas been resettled elsewhere. Look in your statement to checkThat has not happened. There's a running total aftereach bet is settled, and youcan sometimes tell from that whatsgone wrong.
Hmm, it’s odd for me too. Just put a £10 bet on Rep (I’ve got £282 green Dems) and it took £10 off my available balance, which reappeared when I cancelled the bet.
Hmm, it’s odd for me too. Just put a £10 bet on Rep (I’ve got £282 green Dems) and it took £10 off my available balance, which reappeared when I cancelled the bet.
This one market on my site is corrupted, I have 11 open bets with 1 liability on each I've added them up and the total is £742.40 less than the exposure that betfair say it is. All my other markets work fine, but Arizona is compromised. I cannot use the green to reduce the red without ny balance going down. I have escalated this to a formal complaint, I have sent spreadsheets, photographs of what happens and guess what? I have not had a reply in 5 days. if others have the same problem there is something fundamentally wrong with this market and the lack of accountability by Betfair is a disgrace
This one market on my site is corrupted, I have 11 open bets with 1 liability on each I've added them up and the total is £742.40 less than the exposure that betfair say it is. All my other markets work fine, but Arizona is compromised. I cannot use
Betting the red on Republicans was more profitable than laying the green on Democrats, If i had gone the other way I would not have noticed this anomaly
Betting the red on Republicans was more profitable than laying the green on Democrats, If i had gone the other way I would not have noticed this anomaly
Fwiw, I had exactly the same problem on the IPL outright market. During the later stages I was decent green on every outcome with no unmatched bets. Put in a small "back" order and hey presto, my available balance would reduce accordingly.
I didn't bother pursuing it (what's the point?) but took this as more evidence of the general neglect of their exchange product.
Fwiw, I had exactly the same problem on the IPL outright market. During the later stages I was decent green on every outcome with no unmatched bets. Put in a small "back" order and hey presto, my available balance would reduce accordingly.I didn't
You've got your records and made your complaint. Arizona should be certified 30/11 at the latest, so if it is settled then (and betfair will be facing a torrent of complaints if they haven't settled almost everything by then) you should be able to put in a formal claim if the market isn't settled correctly.
You've got your records and made your complaint. Arizona should be certified 30/11 at the latest, so if it is settled then (and betfair will be facing a torrent of complaints if they haven't settled almost everything by then) you should be able to pu
I had a reply this morning and they agreed that the market was compromised and my balance was incorrect. The £742.40 has now been added back as my exposure is now correct. The market is now working normally, thanks to you all for your help, I really appreciate it!
I had a reply this morning and they agreed that the market was compromised and my balance was incorrect. The £742.40 has now been added back as my exposure is now correct. The market is now working normally, thanks to you all for your help, I really
Funnily enough, I have roughly an extra £60 on my balance today and haven't a clue where it came from. Checked everything and I guess it might be to do with Arizona?
Funnily enough, I have roughly an extra £60 on my balance today and haven't a clue where it came from. Checked everything and I guess it might be to do with Arizona?