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09 Jul 12 12:05
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Date Joined: 22 May 02
| Topic/replies: 14,501 | Blogger: Betfair Customer Services's blog
We are aware that poker players are experiencing issues with registering/unregistering for tournaments. This is being looked into by our network providers and we hope to have this issue resolved soon. We apologise for any inconvenience caused by this and thank you for your patience in the meantime.

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Replies: 5
By:
Betfair Customer Services
When: 09 Jul 12 14:14
We are still experiencing disruption to our Poker product.

Please be assured that our engineers are continuing to work to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.
By:
Betfair Customer Services
When: 09 Jul 12 14:47
Our poker software provider have advised that Poker will be in maintenance mode for approximately 40 minutes to resolve the current issue, thus preventing the risk of a major unscheduled outage during the peak period. Once again we apologise for any inconvenience this may cause to our players.
By:
Betfair Customer Services
When: 09 Jul 12 15:50
The maintenance on our Poker product is now complete and the issues have been resolved. Thank you for your patience.
By:
Betfair Customer Services
When: 09 Jul 12 16:13
Unfortunately the issues affecting our Poker product have reoccurred. Our poker software provider has been notified and are investigating the matter. We hope to have the problems as quickly as possible and apologise for the inconvenience caused.
By:
Betfair Customer Services
When: 09 Jul 12 16:50
The technical issues affecting our Poker product have now been resolved. Thank you for your continued patience.
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