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16 Jan 12 12:04
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Date Joined: 22 May 02
| Topic/replies: 14,500 | Blogger: Betfair Customer Services's blog
We are currently experiencing disruption to our Poker product.

Please be assured that our engineers are working to resolve this issue as quickly as possible.

We’d like to sincerely apologise for any inconvenience caused.

If you require any additional information, please visit our service information page at
service.betfair.info or contact our Helpdesk:

Telephone:
UK  0844 871 0000
Australia 1 300 238 324
Ireland 1 800 944 000
International +44 203 059 8888
Email: info@betfair.com

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Replies: 3
By:
Betfair Customer Services
When: 16 Jan 12 13:08
13.00 GMT

We are experiencing on-going disruption to our Poker product.

Our engineers are continuing to investigate this cause and we hope to resolve the issue as quickly as possible.

Updates will be made to this page with additional information as and when it becomes available.
By:
Betfair Customer Services
When: 16 Jan 12 14:12
14.00 GMT

We are still experiencing on-going disruption to our Poker product.

Some customers are unable to log in to their account. We are aware of this issue and we are working with our software providers to resolve this issue as quickly as possible.

Further updates will be made to this page with additional information as and when it becomes available.
By:
Betfair Customer Services
When: 16 Jan 12 14:54
The earlier technical issues affecting our Poker product have now been resolved and normal service has resumed. We would like to apologise for the inconvenience caused and appreciate your continued patience.
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