I gave up on BF I-Poker after 3 days back in January. Klup has been running a weekly game via Betfred and I had the same issues on Tuesday night. I can only play if I turn off absolutely everything else on the laptop and dont try and play more than 2 tables. If I try playing one game on 888 and one on I-poker it will kill my 888 game, yet I can play 3 tables on Ongame and 3 tables on 888 at the same time with no problem at all.
I still have no idea why BF went with I-poker, and especially before the contract with Ongame ended. They struggled running one skin, God only knows why they thought they could split their customers across two.
I get the impression the only customers they care about are the ones who play their live events, which are admittedly good. There is now no Customer Service whatsoever, they dont even pretend to have one. As others have said, you send an email and you either dont get a reply, or they say its a known problem which will be sorted shortly, now fk off and stop pestering us.
I gave up on BF I-Poker after 3 days back in January. Klup has been running a weekly game via Betfred and I had the same issues on Tuesday night. I can only play if I turn off absolutely everything else on the laptop and dont try and play more than 2