STT freezes, disappear and dont come back!

Hey guys, someone got the same problem? I was playing 6tables of double ups (hyper! :( ) and everything just freezes, disappears and i lose all my buyins. The tables freezed earlier for some seconds too but didnt disappeared. It was 100% not a problem of my connection, it was the fault of the software... I WANT my money back. Sigh thats alot of fun when u grind for volume.... Betfair what are you doing with your long year costumers to let them play on such a **** software? I cant understand how you cna let us play when there are so many issues with this software... this will lose u alot of players.

A very angry and tilted Player!