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Ovalman. 07 Oct 12 20:01 Joined: 29 Nov 02 | Topic/replies: 10,400 | Blogger: Ovalman.'s blog
Move to Stars, if you are honest as you say then you will have no problems. They are far better at detecting colluders than Ongaming.
Funny story ovalman.
A few mounts ago i detected collution between 2 players. So i sent an email to stars telling the situation to them. They sent me this email:
Hello XXXXXX,
Thank you for your mail.
Based on a preliminary review of the situation you reported, a complete review of the players involved has been initiated. This will include checking on relationships, location and play.
Depending on our findings, the players may be contacted and asked to explain relationships and/or play. The entire process generally takes up to 2 weeks, but can be delayed if we don't receive prompt responses.
The poker specialist handling this review will contact you directly when the review is complete or if there are unusual delays. Thank you for your patience while we complete this process.
Regards,
PokerStars Support Team
At the end of the process they sent another email to me:
Hello XXXXXXX,
Again, thank you very much for your report. Our review of 'XXXXXX' and 'XXXXXX' is now complete. We confirmed a relationship and found that they did go easy on one another (known as soft play) on occasion. This is a violation of our tournament rule #20 as posted at:
http://www.pokerstars.com/poker/tournaments/rules/
We have the advantage of being able to replay the games with all cards exposed. We carefully reviewed all events in which at least one of the two finished in the money. Based on the review we determined that their action did not affect the outcome of any event. They did not finish in the money in the event you reported.
It is not uncommon to find that players are not aware of the seriousness of such action in tournament play. The overall review, which included requests for explanations from the players and consideration of all account information, led us to conclude that their action was not malicious. Therefore they will be allowed to continue playing on the site. That said, we did take action to see that they do not play in the same Sit & Go Tournaments in the future, or at the same cash game table for that matter.
The integrity of our games is of utmost importance as is fair resolution of situations such as this. Our primary concern is to assure our players of a fair and secure environment in which to enjoy online poker. Your vigilance in noticing the situation and reporting your concerns are appreciated. Please don't hesitate to let us know anytime you have questions or concerns.
Regards,
Dmitry
PokerStars Support
I detect here a big diference between betfair/ongame and pokerstars. Just funny and a disgrace.
Is also funny that betfair doenst allow me answer in my last 2 forum posts...Anyone can post except me...Just funny...Or should i say strange???
Move to Stars, if you are honest as you say then you will have no problems. They are far better at detecting colluders than Ongaming.
Funny story ovalman.
A few mounts ago i detected collution between 2 players. So i sent an email to stars telling the situation to them. They sent me this email:
Hello XXXXXX,
Thank you for your mail.
Based on a preliminary review of the situation you reported, a complete review of the players involved has been initiated. This will include checking on relationships, location and play.
Depending on our findings, the players may be contacted and asked to explain relationships and/or play. The entire process generally takes up to 2 weeks, but can be delayed if we don't receive prompt responses.
The poker specialist handling this review will contact you directly when the review is complete or if there are unusual delays. Thank you for your patience while we complete this process.
Regards,
PokerStars Support Team
At the end of the process they sent another email to me:
Hello XXXXXXX,
Again, thank you very much for your report. Our review of 'XXXXXX' and 'XXXXXX' is now complete. We confirmed a relationship and found that they did go easy on one another (known as soft play) on occasion. This is a violation of our tournament rule #20 as posted at:
http://www.pokerstars.com/poker/tournaments/rules/
We have the advantage of being able to replay the games with all cards exposed. We carefully reviewed all events in which at least one of the two finished in the money. Based on the review we determined that their action did not affect the outcome of any event. They did not finish in the money in the event you reported.
It is not uncommon to find that players are not aware of the seriousness of such action in tournament play. The overall review, which included requests for explanations from the players and consideration of all account information, led us to conclude that their action was not malicious. Therefore they will be allowed to continue playing on the site. That said, we did take action to see that they do not play in the same Sit & Go Tournaments in the future, or at the same cash game table for that matter.
The integrity of our games is of utmost importance as is fair resolution of situations such as this. Our primary concern is to assure our players of a fair and secure environment in which to enjoy online poker. Your vigilance in noticing the situation and reporting your concerns are appreciated. Please don't hesitate to let us know anytime you have questions or concerns.
Regards,
Dmitry
PokerStars Support
I detect here a big diference between betfair/ongame and pokerstars. Just funny and a disgrace.
Is also funny that betfair doenst allow me answer in my last 2 forum posts...Anyone can post except me...Just funny...Or should i say strange???
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